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Mullinax Buick GMC

(783 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 617-4680 (866) 617-4680
Used (888) 465-2240 (888) 465-2240
Service (888) 221-2836 (888) 221-2836

Reviews

(783 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Buick GMC from DealerRater.

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Everyone was Great!!!!!

We traded in our Tahoe for a newer Suburban. Everyone of these guys and gal were the BEST. Top notch folks here. Thanks for making this car buying experience very easy. Yall ROCK.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Miss Neamon Rudolph

Great Quality Service with a smile. I would recommend Classic Cadillac to anybody any day.Everyone was helpful from the moment I pulled up in the parking lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My Outstanding Buying Experience at Classic

I am writing this review because of the outstanding sales experience at Classic Buick, Cadillac and GMC. My salesperson was Joey Abdullah, who was an excellent host and resource on every aspect of the Cadillac XTS that I liked. He even provided war eagle orange and blue balloons the day I came in to pick up the car. Other members of the team that assisted him included: Justin Chretien, Andrew Harper, Tony Burkhalter (in the service department), Alison Taylor and Monte Burney. This was my sixth Cadillac purchase but far and away the most thorough, and enjoyable car buying experience ever. I shall certainly come back to Classic and would highly recommend Classic to anyone interested in a superfine car deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Dealership/Sales Personnel in Montgomery!

This is the second vehicle that I purchased from Classic GMC - and will definitely keeping going back! My Sales representative was Joey Abdullah and he was wonderful! He said he was fairly new but he could not have been better - truly cared about me and made the whole buying experience one to remember. Did everything he could to meet my needs and made sure that I understood all of the "technology" of the car before I drove away - what a great salesman! The financing experience was equally as super - "Shak" Shakur was fantastic, knowledgeable and caring! Finally, Otis Coles was wonderful and great to work with as well . . . what a SUPER team! Thank you Classic GMC for making my car buying experience so great . I will be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Execellent from start to finsih!!!

We had several different SUV's in mind when we stopped at a total of 7 dealerships to look at and compare the vehicles. We stopped at "Classic Buick GMC Cadillac" first. While there we looked at a 2014 GMC Terrian. The sales agent we talked to was Mich Quellette. He answered all our questions and did a test drive. He was very friendly, professional, knowledgeable about there vehicles, and he was NOT pushy. We liked the Terrian but still wanted to look at the other suv's to compare. After going to 6 other dealerships we went back to "Classic Buick GMC Cadillac" because not only where there prices great but there customer service was excellent! We worked with Mich Quellette, Alison Taylor, and Andrew Harper when we bought the 2014 GMC Terrian that we test drove. Our credit was not the best but they where able to get us the financing to buy the Terrian and get our payments within $10.00 of our budgeted goal. I personally feel that they went above and beyond to make this the absolute best experience we could have had with buying a car. Our experience was so good in fact that if and when we need to purchase another vehicle we will drive from Villa Rica Ga. all the way back to Montgomery Al. which is 170 miles to see them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing experience at Classic GMC

Had an outstanding buying experience with Joshua Richards at Classic this week! They beat every other dealership's price from the start and made the whole buying process smooth and pain free. We felt no pressure and recieved nothing but helpful and factual information throughout. If you're in the market for a new GMC, Cadillac or Buick I would highly suggest you check they guys at Classic out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Terrible service after purchase

Would never buy from them again! Horrible service after I purchased my truck. When I went to purchase my vehicle the claim they put it through a multi point inspection but within a month my check engine light came on. I took the truck back and they wanted me to agree to pay $100 for a diagnostics fee. I told them no I would not agree. They said since it wasn't a GM vehicle I bought and that I didn't buy an extended warranty their was nothing they would do. They say they are all about repeat customers but that's a lie! Once they get make the sale they could care less about the customer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jmsum, The situation you have described is not consistent with our high standards for guest satisfaction. We would appreciate the opportunity to speak with you regarding this matter at your convenience, as your satisfaction is very important to us. Please contact our Service Director, Jody Elmore at 334-523-4121. If you're unable to reach Jody, please contact Monte' Burney, General Manager at 423-305-4394.

Steve Benton and Classic Buick GMC Cadillac

In 2011 Steve Benton sold me my first Buick. It was a 2011 Buick Lacrosse in the White Diamond finish. I really loved that car. Steve was very patient in answering all of my questions about how everything worked. He and the dealership made my purchase a really good experience and they took very good care of my car. Unfortunately, on June 3, 2014, I was in an accident that my insurance company determined was a total loss on the 2011 Lacrosse. I called the dealership and asked for Steve to help me find a new car. We made an appointment to meet and look at what was available on the lot. He had me drive a white 2014 Buick Lacrosse which had the same features that my 2011 had and a few more. He also showed me cars in different colors that he thought I might like and explained what the difference in features were compared to what I had on my previous car and also compared to the white one that I had driven. Steve is friendly and patient and took the time to find a car that I would be happy with. He called me at home and told me that he had another car that he wanted me to see before I made up my mind. I met him on Thursday, June 11, 2014, and he showed me a 2014 Buick Lacrosse in the White Diamond finish. That was the car that I wanted and that is the car that I bought. The other employees that I worked with were extremely helpful and easy to work with. They helped me get set up with OnStar, showed me how to set the radio, set up the telephone to my cell phone and went over everything that I had questions about. They told me to come back any time that I had questions so that I would get the best use of my new car. I am very pleased with the car and the service I received from Steve and the rest of the employees at the dealership and I would gladly recommend them to anyone. Thank you for letting me share my car buying experience. It was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buick for Mom

My 82 yr old Mom came looking for a used certified Buick. Justin was VERY helpful, polite, hospitable, and thorough. Great service for senior citizens car shopping!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchase of Buick Encore

Overall the experience was excellent with one exception. The amount of time it took to finalize the deal. Total time spent at the dealer was over 4 hours between test driving the evening before and completing paperwork and reviewing the car. Everyone was very friendly and helpful, it just took so long, waiting between processes. Justin was terrific. Very knowledgeable and friendly. We would definitely go back to Classic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.