Reviews
I purchased a new GMC Sierra from the sales department to
I purchased a new GMC Sierra from the sales department to the service department, every time I have been to the dealership there team has taken care of everything!! From answering any and all of my questions to making sure I had a loaner car! I will purchase from Frank Leta again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Leta Buick GMC. We look forward to having you as one of our valued customers for many more years to come!
Very quick and painless.
Very quick and painless. I knew what I wanted we test drove it and I was out the door with my new vehicle in no time. If you are looking I highly recommend Andrew Clark at Frank Leta!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Frank Leta Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
It was a pleasant experience.
It was a pleasant experience. However, I wish the vehicle was cleaner when received. I still found trash in the back. When spending so much on a vehicle I expected a better “detail.” Everything else during the process was fine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your candid feedback. Please don't hesitate to reach out to us directly if you need any further assistance. We look forward to continuing to serve you in the future!
Long wait time with no clear communication while car was
Long wait time with no clear communication while car was being worked on. I had to ask what the status of my car was after waiting 2 hours and then told i looked tired when i was mad about my wait time by employee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
No need to reach out. I spoke with someone while I was at your location.
30 day 3000 mile bumper to bumper a joke.
30 day 3000 mile bumper to bumper a joke. After 5 weeks and 2000 miles no warranty on rotors
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello Dennis, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (573) 837-4191 at your earliest convenience to discuss how we can turn your experience into a positive one.
I have been looking for a white Nissian Rogue for about 3
I have been looking for a white Nissian Rogue for about 3 months. Over that period of time I spoke with many sales folks. Frank Leta had one that was a little more than what I wanted to pay., but I stopped in to take a look at. Dani was my sales person that spoke with me. Over the next few days Dani searched for Rogues that fell into the parameters that I had set. She was extremely easy to work with and very personable. She never gave me the sales line like “I have another person looking at it, or this is a popular car.” Due to the effort she put into finding me a car I decided to buy the first one that was a little higher than what I had planned for my budget. We went to test drive it and came back and made an offer. With very little back and forth the deal was done. I have purchased several cars in my nearly 50 years on this planet and Dani is by FAR the best sales person I have ever worked with. Especially since I am not the easiest to work with. I very highly recommend Frank Leta Chevy and Dami for next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car