Reviews
We had an excellent experience at Elk Grove Audi. Our salesman Kayhiem was personable and very accommodating. We stopped by just to look and ended up with a purchase. I highly recommend this dealership. Can’t wait to get my new Q4.
We had an excellent experience at Elk Grove Audi. Our salesman Kayhiem was personable and very accommodating. We stopped by just to look and ended up with a purchase. I highly recommend this dealership. Can’t wait to get my new Q4.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My purchase experience was good overall, but I was disappointed with the service afterward. My 2025 Audi Q8 was noticeably pulling to the right, so I brought it in and paid $250 for an alignment. Unfortunately, the car was returned to me with the exact same issue. I was told everything was within spec, but it left me questioning whether the vehicle was actually road-tested or whether the underlying issue was thoroughly investigated.
My purchase experience was good overall, but I was disappointed with the service afterward. My 2025 Audi Q8 was noticeably pulling to the right, so I brought it in and paid $250 for an alignment. Unfortunately, the car was returned to me with the exact same issue. I was told everything was within spec, but it left me questioning whether the vehicle was actually road-tested or whether the underlying issue was thoroughly investigated.
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- Overall experience
- 5.0
- Does not recommend this dealer
- Came in for service or repair
They were able to assist me with a very difficult situation where my options were very limited. They provided this assistance without sounding arrogant, indifferent, or unprepared. I appreciate the disposition of all of the personnel I dealt with at Elk Grove Audi.
They were able to assist me with a very difficult situation where my options were very limited. They provided this assistance without sounding arrogant, indifferent, or unprepared. I appreciate the disposition of all of the personnel I dealt with at Elk Grove Audi.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your service people, and especially Matt, were professional and courteous. I found the communication timely and informative. I will definitely be back.
Your service people, and especially Matt, were professional and courteous. I found the communication timely and informative. I will definitely be back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Deal took longer than expended but everyone there was professional and there to help when needed.
Deal took longer than expended but everyone there was professional and there to help when needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Leon & Rodrigo are awesome they welcome me with big smiles. They always go out of there way for me. They tend me like I’m family. I never feel ignored they explain to me in detail. Leon makes sure I understand what my car needs are and the future needs of my car. Rodrigo takes me to pick up my second car. While my q5 is being serviced. He is very prompt. He waits patiently for me. I don’t like using the Lyft service. Rodrigo went out of his busy day to take care of me.
Leon & Rodrigo are awesome they welcome me with big smiles. They always go out of there way for me. They tend me like I’m family. I never feel ignored they explain to me in detail. Leon makes sure I understand what my car needs are and the future needs of my car. Rodrigo takes me to pick up my second car. While my q5 is being serviced. He is very prompt. He waits patiently for me. I don’t like using the Lyft service. Rodrigo went out of his busy day to take care of me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Staff is always helpful and dependable. Very professional . My serving was done in a timely and precise manner
Staff is always helpful and dependable. Very professional . My serving was done in a timely and precise manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Justin, and Elk Grove Audi, both provided exceptional customer service, during my recent visit to this establishment.
Justin, and Elk Grove Audi, both provided exceptional customer service, during my recent visit to this establishment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We enjoyed our car buying experience with Audi Elk Grove. Matthew Pereyra was very helpful and knowledgeable with all our questions.
We enjoyed our car buying experience with Audi Elk Grove. Matthew Pereyra was very helpful and knowledgeable with all our questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Best dealership I've dealt with. They were very professional, honest, and very communicative on updates throughout the process. Best service I've ever had.
Best dealership I've dealt with. They were very professional, honest, and very communicative on updates throughout the process. Best service I've ever had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair