Cartime

BEWARE OF THESE SCAMMERS! DO NOT DO BUSINESS WITH THEM. Got a car from TONY and immediately noticed issues. I reached and went back to the dealership numerous times for help and Was told to wait the 30 days for my warranty to kick in. Not even 90 days later and my car is not working so we take it to the dealership for the warranty they claimed we would have and we’re informed that the warranty is not active. I called to speak with Tony AND Jose both said they were looking into it and would get back to me and NEITHER one of they have even bothered to call me back and it’s been 2 weeks. Worst service. TONY will claim “I don’t recall your purchase” which just shows even more how poor of a salesman and customer service he and this place has. Complaint has been filed to BBB and lawyers are involved because they clearly do no want to help resolve this issues they swore to me would be okay when I initially reached out for assistance.

Awesome experience purchasing experience with Eric C. They approved for years through BBB! Great deals on cars!

I recently purchased a used 2021 Chevy Suburban from CarTime, and I strongly advise others to stay away from this dealership. They are scammers who deceive customers and refuse to take responsibility for their dishonesty. Without informing me before purchase, they gave me a generic key instead of the original manufacturer key. This key lacks important functionalities and doesn’t even have a physical key inside, meaning if the battery dies, I’ll be completely stranded. This was never disclosed, and when I brought it up, they refused to fix the issue. For three days, I’ve been trying to get in touch with the manager, but they keep giving me the runaround. When I asked the sales associate for the manager’s phone number, she said she had “no authority” to provide it. Meanwhile, the manager has made no effort to reach out to me or resolve the issue. This dealership is completely unprofessional and has no regard for customer satisfaction. Do NOT purchase from CarTime—they are dishonest and only care about making a sale, not about their customers. Save yourself the headache and take your business elsewhere!

Stay away Jose, Tony and Adam are dishonest, non trustworthy do not do business with them

Amazing service. As a first time buyer, I walked out confident with my purchased vehicle knowing everything I need! Adam thoroughly checked through everything with me, 10/10!

I was greeted great by jose and he offered me some great options for a dodge durango I was looking at and I thank him for it come to Jose for a great deal

Jose did an amazing job, buying my dream car was fast and simple. He really did give a lot of information about the suv I wanted. And also told me what he thought was better for me and my family

This place was by far the best dealership that I have ever been to! Great customer service all the way around! And they made sure that I left very satisfied! Highly recommended! 😊

The best dealer that we’ve ever been to. Tony and Adam were great, worked VERY WELL with us. We were in and out within 2 hours and left with a better car than what we originally wanted, newer year, and for a better price! Most definitely recommend going there!

Excellent customer service and very helpful. Got us into a car quick thank you so much . Best place worked with my credit and everything. Thanks jose