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Spitzer Buick GMC

(221 reviews)
Sales hours: 9:00pm to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00pm–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (419) 408-6888 (419) 408-6888
Used (419) 434-1163 (419) 434-1163
Service (419) 434-1053 (419) 434-1053

Reviews

(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Buick GMC from DealerRater.

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Brodie was wonderful.

Brodie was wonderful. Not pushy, answered questions without hesitations, everyone was super awesome to work with.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Buick GMC!

Steph was very nice and treated as good but did not like

Steph was very nice and treated as good but did not like the fact that they just wouldn't let us take our loan to our bank. And they ended up getting into our credit report three times when the bank already qualified US for the loan. That was very upsetting when we came home and seen it.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Brodie was wonderful.

Brodie was wonderful. Not pushy, answered questions without hesitations, everyone was super awesome to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Buick GMC.

Friendly and knowledgeable Pass I'm not texting no more

Friendly and knowledgeable Pass I'm not texting no more than you do it is but I think

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Buick GMC!

The techs took care of my problem.

The techs took care of my problem. The service advisor kept me informed of the progress, and the shuttle service was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Buick GMC!

Excellent service, knowledge, fun, answered questions

Excellent service, knowledge, fun, answered questions with no hesitations, transaction was fast and smooth. Will buy and trade again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Spitzer Buick GMC!

Thanks experience was good.

Thanks experience was good. I could've used a few more tutorials on the vehicle. I bought not a real big issue. The car was detailed very well. All the sales people were very friendly.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review, Robert. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Spitzer was great to work with and made everything easy.

Spitzer was great to work with and made everything easy. They were great with accommodating me with what I wanted in a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Spitzer Buick GMC. We appreciate your business and hope to see you again soon!

I am very pleased the relationship that we are building

I am very pleased the relationship that we are building with spitzer to handle all of our Fleet needs. Greg has been very helpful working through BBL Fleet services that our company uses

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Buick GMC, we look forward to having you as a valued customer for many years to come!

Everyone at the dealership was friendly.

Everyone at the dealership was friendly. Jonathan was very knowledgeable and made sure I understood all the new features of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Buick GMC.