Reviews
Write a reviewI purchased a car a little over a month ago. We picked it up less than a month ago because of how long contracted repairs took to complete with the car. Dulles Auto Outlet gave us two keys: one key doesn't have buttons and the other key is not synced to the car. This was discovered after taking the car down to Tennessee because the owner is in the military. After contacting Dulles Auto Outlet, they refused to give us working keys. They also did not fix the issues that were written in the contract. The employees were rude, disrespectful of our time, and hung up on us. DO NOT purchase a car from Dulles Auto Outlet.
I purchased a car a little over a month ago. We picked it up less than a month ago because of how long contracted repairs took to complete with the car. Dulles Auto Outlet gave us two keys: one key doesn't have buttons and the other key is not synced to the car. This was discovered after taking the car down to Tennessee because the owner is in the military. After contacting Dulles Auto Outlet, they refused to give us working keys. They also did not fix the issues that were written in the contract. The employees were rude, disrespectful of our time, and hung up on us. DO NOT purchase a car from Dulles Auto Outlet.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service and I received a lot of information about the car. Thank you
Great customer service and I received a lot of information about the car. Thank you
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car