Reviews
Write a reviewI was buying a similar car from a different dealership. I went to Stevens Creek Lincoln to test drive and my salesman was so knowledgeable that I bought a different model and I am so glad I did.
I was buying a similar car from a different dealership. I went to Stevens Creek Lincoln to test drive and my salesman was so knowledgeable that I bought a different model and I am so glad I did.
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- 5.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We drove over an hour to San Jose to look at a BMW. While on Stevens Creek we decided to stop and look at the new Navigators since we were trading a 2018 Navigator. From the moment we drove onto the new lot of Stevens Creek Lincoln, we felt like we made the right stop at the right time. JV met us with such professionalism and non-pressuring approach that we stayed much longer than we expected and ended up buying same day. He accommodated our family of 5 with patience and let me test drive a couple Nav's 4 or 5 times to compare the "feel". As an experienced car business professional myself, I fully appreciated the way my family and were handled during our entire experience. After the sale, we have had the same excellent level of service from the entire team from this dealership, sales, finance and parts.
We drove over an hour to San Jose to look at a BMW. While on Stevens Creek we decided to stop and look at the new Navigators since we were trading a 2018 Navigator. From the moment we drove onto the new lot of Stevens Creek Lincoln, we felt like we made the right stop at the right time. JV met us with such professionalism and non-pressuring approach that we stayed much longer than we expected and ended up buying same day. He accommodated our family of 5 with patience and let me test drive a couple Nav's 4 or 5 times to compare the "feel". As an experienced car business professional myself, I fully appreciated the way my family and were handled during our entire experience. After the sale, we have had the same excellent level of service from the entire team from this dealership, sales, finance and parts.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase