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Sedano Ford

(715 reviews)

Reviews

(715 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I think you do good work. My trucks seem to last long....

I think you do good work. My trucks seem to last long. Service rep knows his job well. Professional and helpful. Right on thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They always do a excellent job in their service dept....

They always do a excellent job in their service dept. David Whitlow does such a great job, Best in the business. On my 3 rd car from Penske.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jorge Isabel was great. My Explorer was checked for parts...

Jorge Isabel was great. My Explorer was checked for parts in stock but had to be ordered. We were in and out in reasonable time even though they were very busy. Service will call when parts are in. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am lifelong Ford owner.I Love my car, and get great...

I am lifelong Ford owner. I Love my car, and get great timely service at Penske Ford, at a reasonable price from friendly, helpful professional staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Penske Ford. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

Quick, outstanding completely satisfied and they had my...

Quick, outstanding completely satisfied and they had my 2019 Chevy Colorado clean, shiny and smelling great when I picked it up! Thank you Penske.... Olivia Geiffin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Olivia! We are happy to learn that you are satisfied with the service Penske Ford provided for you. If there is anything else we can do for you, don't hesitate to let us know.

Jorge Isabel was great. My f150 was in and out for an oil...

Jorge Isabel was great. My f150 was in and out for an oil change even though they were very busy. Amber who answers the phone in service is very sweet but professional and is very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We will be sure to let Jorge and Amber know how pleased you are with their service. If your F150 needs anything else, Penske Ford welcomes you back at any time.

Jeff and Mark did everything in their power to get me the...

Jeff and Mark did everything in their power to get me the best price and the monthly payment i was looking for. They did an excellent job helping me out. Would definitely recommend going through Jeff when you want that new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Devon! We are happy to learn that Jeff and Mark's outstanding service helped you get the perfect car at the perfect price! Your recommendation of Penske Ford is truly appreciated; please come back at any time!

Great experience, sales team got me all the available...

Great experience, sales team got me all the available rebates and a great deal on my trade in. Will definitely get my next vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your feedback. We are happy to hear Jeff provided a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

This is the only place we bring our truck and Escape....

This is the only place we bring our truck and Escape. Have been a customer since we got each of our vehicles. Our adviser is the best TY Mike Vermelia...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We are glad to know that you always have great experiences working with our Service Department. Please let us know if we can be of any further assistance to you.

Larry Downs and the maintenance team are the best!!! I...

Larry Downs and the maintenance team are the best!!! I have never had a bad experience. This is my third car that I have had serviced at Penske

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your positive experience with Larry and our team at Penske Ford. We appreciate being your service center of choice. See you again next time!