Reviews
Ivan has excellent customer service!! He follows through...
Ivan has excellent customer service!! He follows through with customer. Calls back to schedule appointment seeingbthat our family was all sick. Great job Ivan! Keep it up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting Penske Ford. We will be sure to thank Ivan for providing you with excellent service. We look forward to working with you again.
Staff was friendly, courteous and professional. Made...
Staff was friendly, courteous and professional. Made suggestions if problem noted. They washed the truck! Wish they still did the interior, but I know the reason they don't. Good job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting Penske Ford, Mojo. We are happy to know that you enjoyed our services. We look forward to working with you again.
You are very welcome. We've been taking our truck to your shop for many years. All of your employees have been friendly, honest, and curteous.
The dealership was fast to respond to our inquiries and...
The dealership was fast to respond to our inquiries and provided excellent service. I do think the process is still too long from start to finish.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are happy to know that our team was quick to respond and if you need anything else please let us know.
We have been with this dealership for many years and have...
We have been with this dealership for many years and have purchased several cars/trucks from them. This is our Ford dealer of choice and we will continue to purchase from them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at Penske Ford! We hope you continue to choose us for all your automotive needs! Take care!
Jeff Pembleton was great. Very professional, easy to...
Jeff Pembleton was great. Very professional, easy to work with, took time to explain and help with truck features. All the cameras at the Penske Ford La Mesa location were a little creppy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review. Jeff was happy to assist you with everything! Please don't hesitate to reach out to us if we can be of any further help.
We went through Costco and were very impressed we were...
We went through Costco and were very impressed we were contacted Brian Wilbur. Our entire experience was perfect and Brian was the reason why we
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Sheila! We will be sure to share your kind words with Brian. If we can do anything else for you, don't hesitate to let us know.
You did a great job search for truck that I actually...
You did a great job search for truck that I actually wanted but I’m the one that was awesome well my truck will always go to Penske and Shan
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, William! We will be sure to let our team know how pleased you were with their diligent service. If we can do anything else for you, please be sure to let us know.
Very professional personnel, on time service, Cleanest...
Very professional personnel, on time service, Cleanest facilities and Great Attitude from all. 5 stars all the way. THANK YOU !!! Will definitely recommend. Will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We are so pleased to see that our team and our facilities earned your kind words and your recommendation. You are welcome back at any time.
My wife and I just bought our 3rd vehicle from Penske....
My wife and I just bought our 3rd vehicle from Penske. Our first two experiences were top notch however Victor Santana took it to another level. He is experienced, courteous, professional, and comfortable to deal with. Despite its size, the overall service of this Penske dealership, from sales to service, is phenomenal and has a bit of that nostalgic hometown dealership feel.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us this feedback. Thank you for your repeat business! Please don't hesitate to reach out if there's anything additional we can do for you. We are happy to help.
Very satisfied with Penske Ford Service. My service...
Very satisfied with Penske Ford Service. My service advisor Amy Barkley is the best! She got me a timely appointment and took care of my basic service in a timely manner. Very satisfied with Amy and Penske Ford Service, I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair