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Sedano Ford

(715 reviews)

Reviews

(715 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always great service when I bring my C-Max in for...

Always great service when I bring my C-Max in for service. Unlike many dealerships service after the sale has been excellent. Everyone is very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took my ford in for its first service. Excellent service,...

Took my ford in for its first service. Excellent service, was in and out quickly. Dealership was clean and the staff was friendly. Will be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I went to the dealership to get an oil change for my...

I went to the dealership to get an oil change for my truck. I spoke with Russ the service manager about my concerns. Russ listened with open ears to my concerns. After getting that out of the way, Russ introduced me to ASHLEY. Ashley is a great person and a great listener. We where talking about suspensions and left it at that. While talking with Russ, Ashley came back to me with a great recommendation about what suspension I should get. To me that’s over and above her call of duty. I appreciate the both of you. Keep up the great work. Vic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

I liked the service (this time) . I like the new waiting...

I liked the service (this time) . I like the new waiting room with easy social distancing. Very well done.. Nothing else needs to be said.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took both my 2006 war horse E150 and 2013 E150 in for...

Took both my 2006 war horse E150 and 2013 E150 in for service. Dropped off both the night before with Lyft rides provided that made it easy. Both vehicle's service completed promptly with recommendations of repairs to look for in the future. Very professional and helpful All staff positive and enjoyable to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service writer discovered that I didn't need a new...

The service writer discovered that I didn't need a new battery, but he didn't try to sell me a bunch of other stuff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They provided Wonderful service, the job they did was...

They provided Wonderful service, the job they did was great work, they called to kept me completely informed. I will recomend pension to others. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service advisor, Amy, is very knowledgeable, always...

The service advisor, Amy, is very knowledgeable, always friendly, and extremely efficient. I would highly recommend her, and Penske Ford, for your next vehicle, and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I got a great deal on a 2020 Ranger. Salesman Richard K....

I got a great deal on a 2020 Ranger. Salesman Richard K. was a great in helping us find what we wanted. I give Penske Ford 5 stars!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a vehicle from this dealership was a great...

Buying a vehicle from this dealership was a great experience. The staff is very friendly and My salesperson, Richard, did an amazing job answering my questions and getting me the best deal possible on my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.