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Sedano Ford

(715 reviews)

Reviews

(715 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mike is a real asset. Friendly, efficient, effective....

Mike is a real asset. Friendly, efficient, effective. I’ve always felt that I received his full attention and the highest quality of care. He keeps me coming back! In

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Penske La Mesa California has an outstanding group of...

Penske La Mesa California has an outstanding group of people who have shown to take pride in their customer service and sales. Thank you all.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful experience. Smooth easy transaction, very...

Wonderful experience. Smooth easy transaction, very attentive and knowledgeable sales associate who took the time to review the features of an off brand used model on the lot. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy-Peezy. Simple and professional. We had done research...

Easy-Peezy. Simple and professional. We had done research online for a specific mode. Shan assisted to make it a one-day event and final purchase in our budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I purchased a vehicle using the Costco buying program....

I purchased a vehicle using the Costco buying program. Robert Kresge was very helpful in helping me find the right vehicle. I left feeling very good about my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchasing a vehicle is normally not much fun, but Penske...

Purchasing a vehicle is normally not much fun, but Penske Ford made it fun and easy! Jeff and the whole crew were outstanding! I have purchased several vehicles from the former Drew Ford at the same location and have had my other Fords serviced by the Penske crew. They have always been professional, friendly and on time. I look forward to get my new Ranger serviced at Penske Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a very pleasant experience. Everybody was very...

It was a very pleasant experience. Everybody was very nice and polite. They did a great job. Some free coffee and tea for people who have to sit there for five hours and wait for their car would’ve been nice because your coffee machine wouldn’t work but doesn’t that everything was great

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service from my agent Miguel Guadia and the...

Excellent service from my agent Miguel Guadia and the service team, as always. I remain 100% pleased with my service at Penske. The dealership found and addressed an issue I had not known about as well as handling the oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! Miguel will be happy to hear that you mentioned him! Have a great day!

Great dealership to work with.Everyone was friendly, low...

Great dealership to work with. Everyone was friendly, low key, and very professional at the same time. I never felt pressured to buy. Document signing went quickly too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your feedback! We want all our customers to feel this way when leaving our dealership! Safe travels!

Mark was an excellent sales person. He was very...

Mark was an excellent sales person. He was very knowledgeable and helpful. He made sure I was getting what I wanted. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We will be sure to thank Mark for providing you with knowledgeable service. We look forward to working with you again.