Reviews
My experience was with the service department and they were great. They kept as well informed on the progress of our car repair and were timely and even washed the car. I definitely will use them again.
My experience was with the service department and they were great. They kept as well informed on the progress of our car repair and were timely and even washed the car. I definitely will use them again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with our service department. We're glad our team kept you informed and took care of your car. We appreciate your feedback at Georgetown INFINITI.
We’ve never had the customer experience we received! Best we’ve ever had! Eric was very professional and helpful. I highly recommend the dealership for anyone
We’ve never had the customer experience we received! Best we’ve ever had! Eric was very professional and helpful. I highly recommend the dealership for anyone
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for recommending Georgetown INFINITI. We appreciate your kind words about our team.
Lucas is a wonderful service advisor. He is knowledgeable and extremely courteous. He deserves 5 stars!
Lucas is a wonderful service advisor. He is knowledgeable and extremely courteous. He deserves 5 stars!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for recognizing our team's service. We appreciate your feedback about Lucas. Georgetown INFINITI values your support.
The easiest car buying experience we have ever had. Will purchase again. Also love their power train warranty.
The easiest car buying experience we have ever had. Will purchase again. Also love their power train warranty.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience with Georgetown INFINITI. We're glad the car buying process was easy and that you appreciate the powertrain warranty. We appreciate your business.
Great buying experience from every angle. From the sales person, Mrs. Mimi; to the sales manager- Mr. Arik- I had a wonderful experience at GT Infiniti.
Great buying experience from every angle. From the sales person, Mrs. Mimi; to the sales manager- Mr. Arik- I had a wonderful experience at GT Infiniti.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience with our team at Georgetown INFINITI. We appreciate your feedback.
Excellent service and very helpful when I brought my vehicle to get it serviced. Love the location.
Excellent service and very helpful when I brought my vehicle to get it serviced. Love the location.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your experience. We appreciate your kind words about our service and location. Georgetown INFINITI values your feedback.
I had an outstanding experience with the team at Georgetown Infiniti. From start to finish, their operations were smooth, efficient, and clearly focused on customer satisfaction. They took excellent care of both me and my vehicle, ensuring that everything was handled properly and professionally. What really stood out was their attention to detail, they made sure the correct parts were ordered and installed without any issues, which gave me a lot of confidence in their process. On top of that, they provided me with a loaner courtesy vehicle while my car was being serviced, which made the entire experience incredibly convenient and stress-free. A special thank you to Lucas Chance, my service specialist. He was absolutely fantastic. Knowledgeable, professional, and communicative every step of the way. He kept me informed throughout the entire process and made sure everything was handled perfectly. I truly appreciate the level of care and service I received and would highly recommend Georgetown Infiniti to anyone looking for top-notch automotive service.
I had an outstanding experience with the team at Georgetown Infiniti. From start to finish, their operations were smooth, efficient, and clearly focused on customer satisfaction. They took excellent care of both me and my vehicle, ensuring that everything was handled properly and professionally. What really stood out was their attention to detail, they made sure the correct parts were ordered and installed without any issues, which gave me a lot of confidence in their process. On top of that, they provided me with a loaner courtesy vehicle while my car was being serviced, which made the entire experience incredibly convenient and stress-free. A special thank you to Lucas Chance, my service specialist. He was absolutely fantastic. Knowledgeable, professional, and communicative every step of the way. He kept me informed throughout the entire process and made sure everything was handled perfectly. I truly appreciate the level of care and service I received and would highly recommend Georgetown Infiniti to anyone looking for top-notch automotive service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your detailed feedback. We're glad our team provided smooth and professional service, including the loaner vehicle. Your recommendation means a lot to Georgetown INFINITI.
Mimi was our sales associate and she made sure our car buying experience was as painless as possible. Chris, in finance, was also super helpful. We absolutely love our QX 80 and would highly recommend Georgetown Infiniti to anyone who is thinking of buying a new car. It’s a beautiful facility and it’s obvious that Customer Service is of the upmost importance.
Mimi was our sales associate and she made sure our car buying experience was as painless as possible. Chris, in finance, was also super helpful. We absolutely love our QX 80 and would highly recommend Georgetown Infiniti to anyone who is thinking of buying a new car. It’s a beautiful facility and it’s obvious that Customer Service is of the upmost importance.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind words about our team and your QX 80. Thank you for recommending Georgetown INFINITI. We're glad you had a positive experience.
I found a vehicle I wanted. I used the button on the webpage that said contact them. I sent a message about a question I had about the vehicle. I was waiting for a reply and I got, let me know if you have any questions? Didn’t answer the question I asked. Kinda useless, luckily I found another vehicle they answered the same question I sent to this dealership, it was in another city but I drove there and we bought it.
I found a vehicle I wanted. I used the button on the webpage that said contact them. I sent a message about a question I had about the vehicle. I was waiting for a reply and I got, let me know if you have any questions? Didn’t answer the question I asked. Kinda useless, luckily I found another vehicle they answered the same question I sent to this dealership, it was in another city but I drove there and we bought it.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Andy, We appreciate you sharing your feedback with us, and we would like to speak with you about the level of communication you received from our Sales Team. Please give us a call so we may discuss this further. Thank you, Georgetown INFINITI (512) 768-5700
Great purchase experience and price negotiation. Excellent customer service and care. Would highly recommend to anyone.
Great purchase experience and price negotiation. Excellent customer service and care. Would highly recommend to anyone.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your recommendation and are glad you had a smooth purchase experience. Thank you for choosing Georgetown INFINITI. Your satisfaction is important to our team.