Covert CDJR Bee Cave

I had the best experience with Valerie in service. She went out of her way to give me the best possible experience.

Always nice always pleasant and always satisfied with the work cause I’m not waiting around forever

Valarie was awesome and easy to work with! Service center and dealership was efficient, trustworthy and clean! Thank you!

The experience at Covert Ram was excellent. They handled my issue with my Ram pickup and did so quickly with a fast turnaround. I’m very pleased with the experience.

I had 2 Headlight Bulbs replaced and I provided the New Bulbs because OEM Bulbs only last 18 months or so. New Bulb Install took about 45 minutes and cost was $377. I questioned cost and was told their mechanic rate was $250/hr. Service is efficient and done well, but make sure you bring your checkbook! 45 Minutes Work - No Parts: Service on your 23 1500 CLASSIC (3 is complete. Amount due $377.15 Covert CDJR Bee Cave 512-954-9281 Reply STOP to OptOut from Covert CDJR Bee Cave

Being a "seasoned" car buyer I am always skeptical of auto dealers. But I have to tell you that Covert Chrysler Dodge Jeep RAM Bee Cave really impressed me. I am totally satisfied with every part of the purchase experience. My sales person Alexis Johnson was very helpful from the first call through the whole process. She was very honest, quick to answer my many questions, and followed through with every promise. She actually cares! I cannot give a higher recommendation to this dealership. Buy with confidence. Garry

Benjamin made my van buying process easy.He was very professional and kind. I also got a good deal according to my budget and there was no pressure.

Terrible experience I would not recommend them to anyone.They did not do things we agreed on an were dishonest in the sale deal.

Great team to work with, Always put customer first. I have bought 7 vehicles from the Covert group and as long as they continue to put customer needs first I will continue to purchase from Covert.

Extreme Disappointment with Covert Ram in Bee Cave, TX I'm writing this review to share my firsthand experience with Covert Ram in Bee Cave, and to caution others considering purchasing a vehicle from this dealership. I could leave no stars for this review I would. We purchased a used Audi Q7 on March 14, 2025, after being assured it had passed a rigorous multi-point inspection. We were also explicitly told we had 30 days to have the vehicle independently inspected, and that any mechanical issues discovered during that time would be covered and repaired by Covert--a key factor in our decision to proceed with the purchase. Within days of the purchase, we took the vehicle to a highly reputable European auto specialist. They found leaking motor mounts and cracked upper control arm bushings--significant issues that, in our opinion, should have been identified during any legitimate pre-sale inspection. We immediately returned the vehicle on March 19 and were assured by our salesperson, Kody K., that repairs would be completed quickly under the 30-day guarantee. What followed was weeks of frustrating back-and-forth. Covert could not determine internally which department would pay for the repairs--a baffling situation given the clear warranty terms we were promised. Ultimately, some of the repairs were completed, but only after significant delays and under our extended warranty, not the 30-day guarantee. This raises a troubling question: what would have happened had we not purchased the additional coverage? To make matters worse, we were told at the time of sale that a second key existed, but it would be held by the dealership until the insurance check cleared, and final paperwork was completed. When we picked up the vehicle from service on April 15, we were told the key could not be located but that a mobile locksmith would contact us the following week to provide a replacement. It's now July 1, and despite three separate follow-up attempts by phone and email, we have received no response and no spare key. The lack of accountability, poor communication, and broken promises have made this one of the most disappointing dealership experiences we've ever had. I strongly urge potential buyers to do their homework and consider other options before doing business with Covert CDJR.