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Ford of Peoria

(244 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (888) 571-3978 (888) 571-3978
Used (888) 231-2019 (888) 231-2019
Service (866) 463-8290 (866) 463-8290

Reviews

(244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Peoria from DealerRater.

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The fastest oil change I have ever had!

The fastest oil change I have ever had! Robert has always taken care of us with no problems!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ray, we are glad to hear that Robert and the team have provided excellent and efficient service. Thanks for being part of the Ford of Peoria family!

Kauden, CJ, & Chase were all great in assisting me in the

Kauden, CJ, & Chase were all great in assisting me in the purchase of my new Bronco, they even went out of their way to help me solve my specific finance stipulations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that Kauden, CJ, and Chase went the extra mile for you at Ford of Peoria. Congratulations on your new Bronco! Safe travels!

Mr crane was wonderful, he explained everything, make me

Mr crane was wonderful, he explained everything, make me feel great in getting my car ,he did everything it was a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mr. Crane made your experience at Ford of Peoria so seamless and enjoyable! Thank you for choosing us, we hope to work with you again. Safe travels!

I had a great experience no worries, Mr crane explained

I had a great experience no worries, Mr crane explained everything so I understood. He is so nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Mr.Crane provided excellent support. Thanks for choosing Ford of Peoria!

Service, went in for an oil change, of coarse I needed an

Service, went in for an oil change, of coarse I needed an air filter. I don’t purpose one, when I got back in my explorer after service the passenger seat and dash board was flithy. I keep my car extremely clean so noticed it right away. Also my vechile is an oil change every 5000 miles. Sticker dates due in 3000 miles. I will not be going back, I normally go to ep , but they sent me a coupon for a full service special. Definitely not worth my trip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This was the best experience I've ever had at a car

This was the best experience I've ever had at a car dealership! The team was so welcoming and easy to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had such a positive experience with our team at Ford of Peoria! Thank you for the kind words, and we hope to see you again in the future.

Salesman worked hard to get me a truck he knew I would

Salesman worked hard to get me a truck he knew I would like and sales worked it out to afford it. Would go back to them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Ford of Peoria was able to find you a truck you love and make it affordable. Thank you for your kind words, and we look forward to seeing you again in the future!

Doug Hall was great to have as my salesperson.

Doug Hall was great to have as my salesperson. He and the others in the dealership that helped me were professional and friendly. Great experience buying my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jim, we're delighted to hear that Doug and the team at Ford of Peoria provided you with a professional and friendly experience. Enjoy your new vehicle!

Mr crane is the best person I’ve ever dealt with in

Mr crane is the best person I’ve ever dealt with in purchasing a car. Very capable person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It makes our day to see this praise for Willie! Thank you for supporting Ford of Peoria, Rod!

Made car service so easy, everyone was super friendly and

Made car service so easy, everyone was super friendly and seemed very knowledgeable. Would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Ford of Peoria made your car service experience easy and enjoyable. Thank you for recommending us, and we look forward to assisting you again in the future!