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CarMax Winchester

(9 reviews)
Visit CarMax Winchester
Sales hours: 11:00am to 8:00pm
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Sales
Monday 11:00am–8:00pm
Tuesday 11:00am–8:00pm
Wednesday 11:00am–8:00pm
Thursday 11:00am–8:00pm
Friday 11:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
(855) 494-3126 (855) 494-3126

Inventory

See all 108 vehicles from this dealership.

About our dealership

At CarMax, you’ll find the right car on your terms. All our cars have clear, upfront pricing so you don’t have to haggle. Take your time with our 10-day Money Back Guarantee and shop confidently knowing there’s no pressure to decide fast. With a transparent process and CarMax Certified quality cars, CarMax puts you in control from start to finish so you can find your match.
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Reviews

(9 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Winchester from DealerRater.

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Trybe was the sales person assisting me. She is very good, very helpful, and very customer service oriented. She did a great job moving me through the system, and was the only person in the showroom that day that treated every customer in to the store. She is a great asset to Carmax and she should be acknowledged.

Trybe was the sales person assisting me. She is very good, very helpful, and very customer service oriented. She did a great job moving me through the system, and was the only person in the showroom that day that treated every customer in to the store. She is a great asset to Carmax and she should be acknowledged.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Fast and friendly people. They made the process so very easy. I'd go again

Fast and friendly people. They made the process so very easy. I'd go again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The interet is high with good credit and what they offer is non negotiable.The sales lady was excellent

The interet is high with good credit and what they offer is non negotiable.The sales lady was excellent

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
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The most seamless car buying experience I have ever had. Attentive sales staff, super clean facility, fair price for my trade-in and the very minor fixes to the vehicle were handled efficiently. I would not hesitate to buy another vehicle there.

The most seamless car buying experience I have ever had. Attentive sales staff, super clean facility, fair price for my trade-in and the very minor fixes to the vehicle were handled efficiently. I would not hesitate to buy another vehicle there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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It was clean and well kept, and the employees were polite and very helpful. I would recommend it for friends who need a car

It was clean and well kept, and the employees were polite and very helpful. I would recommend it for friends who need a car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very professional. Made the entire experience simple. Great experience. Made trading in my vehicle hassle free.

Very professional. Made the entire experience simple. Great experience. Made trading in my vehicle hassle free.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dulles dropped the ball on shipping my car to Winchester, but the rep from Winchester handled it well. Overall great experience!

Dulles dropped the ball on shipping my car to Winchester, but the rep from Winchester handled it well. Overall great experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They have made this experience so pleasurable. They have backed up everything they claim. I will recommend them to everyone. Thank you Winchester Carmax for your great customer service!

They have made this experience so pleasurable. They have backed up everything they claim. I will recommend them to everyone. Thank you Winchester Carmax for your great customer service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Made an appointment earlier this week, great visit with Chris got the price we wanted to sell out usedVW. Today I I tried to call and make an appointment to bring the car back and complete the deal. I found no way on line or getting through to a live person to set up an appointment. If I had you woud get an easy 5 star rating.

Made an appointment earlier this week, great visit with Chris got the price we wanted to sell out usedVW. Today I I tried to call and make an appointment to bring the car back and complete the deal. I found no way on line or getting through to a live person to set up an appointment. If I had you woud get an easy 5 star rating.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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