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(28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 95 Auto from DealerRater.

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Absolute Scammers!! I recently visited this dealership to see a 2017 Honda Civic (VIN: SHHFK7H76HU408190) that was listed online for $15,000. Before going, I booked an appointment and confirmed three times that the car was available for a test drive and purchase. However, when I arrived, I had to wait 90 minutes after checking in to even get a test drive, despite making repeated requests. After finally getting the test drive, I went inside to discuss the out-the-door (OOD) price. To my shock, the manager and dealer agent told me the price was now $24,000 if I wanted to pay in full with cash. When I showed them the online listing for $15,000, the manager claimed they could sell the car for whatever price they wanted since they owned it. When I questioned the massive price difference, the manager suddenly claimed he had sold the car that same morning, even though I had confirmed the car’s availability over the phone at 2 PM before arriving. They then tried to push me to buy a similar car at an even higher price. Why did they waste my time with a test drive for a car they had no intention of selling? And why would I test drive one car and be expected to buy another? This dealership is full of scammers! They lure you in with false listings and waste your time. Think twice before committing to any transaction with them. There's a reason I had to leave this review - stay away!

Absolute Scammers!! I recently visited this dealership to see a 2017 Honda Civic (VIN: SHHFK7H76HU408190) that was listed online for $15,000. Before going, I booked an appointment and confirmed three times that the car was available for a test drive and purchase. However, when I arrived, I had to wait 90 minutes after checking in to even get a test drive, despite making repeated requests. After finally getting the test drive, I went inside to discuss the out-the-door (OOD) price. To my shock, the manager and dealer agent told me the price was now $24,000 if I wanted to pay in full with cash. When I showed them the online listing for $15,000, the manager claimed they could sell the car for whatever price they wanted since they owned it. When I questioned the massive price difference, the manager suddenly claimed he had sold the car that same morning, even though I had confirmed the car’s availability over the phone at 2 PM before arriving. They then tried to push me to buy a similar car at an even higher price. Why did they waste my time with a test drive for a car they had no intention of selling? And why would I test drive one car and be expected to buy another? This dealership is full of scammers! They lure you in with false listings and waste your time. Think twice before committing to any transaction with them. There's a reason I had to leave this review - stay away!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This guy joins the list of shady car dealers, PLEASE stay away.... He told me I have to make a substantial downpayment to know the total price of the car and also told me my credit score was much much lower than it was like I scare easily... bunch of Crooks without putting a gun to your head. Walked out with my 8k in cash,

This guy joins the list of shady car dealers, PLEASE stay away.... He told me I have to make a substantial downpayment to know the total price of the car and also told me my credit score was much much lower than it was like I scare easily... bunch of Crooks without putting a gun to your head. Walked out with my 8k in cash,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I reach out to the dealer & still haven’t got back a reply as yet

I reach out to the dealer & still haven’t got back a reply as yet

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Jumanni is literally the worse finance manager ever he’s a liar and a scammer he literally robs people this place is a scam pls buyers beware

Jumanni is literally the worse finance manager ever he’s a liar and a scammer he literally robs people this place is a scam pls buyers beware

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Scam don’t don’t it they took my 8000 didn’t put it towards my loan lie about the price of the car . Sold me a messed up car they been having the car 2 week now no answer when I call no nothing this place to a 100% scam

Scam don’t don’t it they took my 8000 didn’t put it towards my loan lie about the price of the car . Sold me a messed up car they been having the car 2 week now no answer when I call no nothing this place to a 100% scam

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Drove two hours out to their place after confirming over the phone that a specific vehicle was there for me to test drive earlier in the day. Get there after sitting in traffic only for them to then realize the car is at another shop getting worked on. Staff was feckless after and even tried to sell me a similar vehicle at double the price of the one I came to look at (and intended to buy if there were no issues). Total xxxx show

Drove two hours out to their place after confirming over the phone that a specific vehicle was there for me to test drive earlier in the day. Get there after sitting in traffic only for them to then realize the car is at another shop getting worked on. Staff was feckless after and even tried to sell me a similar vehicle at double the price of the one I came to look at (and intended to buy if there were no issues). Total xxxx show

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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100% Scammers at the GM/Owner and manager level. Verbal agreements with recordings are binding in New York are not honored, bait and switch. When requesting a refundable deposit for a pre-purchase inspection, you will receive a Credit Card Authorization form, which means you are making a blank purchase only. Try adding refundable terms, you will be met with the dealership backing out of the deal as you are aware of the scam. These actions and others mentioned below are considered deceptive business practices, false material misrepresentation, and breaking New York General Business Law (GBL) section 349. This statute prohibits deceptive acts and practices in the conduct of any business in New York State. Additionally breaking New York Business Law sections 350 and 350-a, false internet advertising and deceptive business practices are prohibited, where they will raise prices if you're a cash buyer by $10k and steer you into financing for bank incentives instead. 95 Auto has eight 1-star reviews only on carfax.com and the 5 star reviews here seem planted to polish off the negativity; having a large gap between good and very bad is very suspect. Be sure to record your conversations in person and on the phone. Filing complaints with the DMV who regulate dealerships and can take action against them to suspend, or revoke their license, the AG to investigate deceptive practices and the FTC for breaking federal consumer protection laws on purchase steering. These guys think they are untouchable and have to managed the hard way. If you’re not an informed buyer, you will get eaten. Buyer BE AWARE.

100% Scammers at the GM/Owner and manager level. Verbal agreements with recordings are binding in New York are not honored, bait and switch. When requesting a refundable deposit for a pre-purchase inspection, you will receive a Credit Card Authorization form, which means you are making a blank purchase only. Try adding refundable terms, you will be met with the dealership backing out of the deal as you are aware of the scam. These actions and others mentioned below are considered deceptive business practices, false material misrepresentation, and breaking New York General Business Law (GBL) section 349. This statute prohibits deceptive acts and practices in the conduct of any business in New York State. Additionally breaking New York Business Law sections 350 and 350-a, false internet advertising and deceptive business practices are prohibited, where they will raise prices if you're a cash buyer by $10k and steer you into financing for bank incentives instead. 95 Auto has eight 1-star reviews only on carfax.com and the 5 star reviews here seem planted to polish off the negativity; having a large gap between good and very bad is very suspect. Be sure to record your conversations in person and on the phone. Filing complaints with the DMV who regulate dealerships and can take action against them to suspend, or revoke their license, the AG to investigate deceptive practices and the FTC for breaking federal consumer protection laws on purchase steering. These guys think they are untouchable and have to managed the hard way. If you’re not an informed buyer, you will get eaten. Buyer BE AWARE.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Me agradó todo en 95 auto, Gerry es un profesional lo recomiendo y Luis , Rolando , Edison excelente equipo, los recomiendo un millón

Me agradó todo en 95 auto, Gerry es un profesional lo recomiendo y Luis , Rolando , Edison excelente equipo, los recomiendo un millón

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great service. Transparent pricing. In my budget. Happy customer here, thanks 95 Auto and Bre. I felt very comfortable with my salesperson and vehicle. They had a lot of options but I got a good deal.

Great service. Transparent pricing. In my budget. Happy customer here, thanks 95 Auto and Bre. I felt very comfortable with my salesperson and vehicle. They had a lot of options but I got a good deal.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I recently had the pleasure of working with Franklin at 95 Auto, and I must say it was a fantastic experience. Franklin was extremely knowledgeable about the cars on the lot and took the time to understand my needs and preferences. He was patient, friendly, and went above and beyond to ensure that I found the perfect vehicle. His professionalism and genuine desire to help made the car-buying process smooth and enjoyable. I highly recommend Franklin and 95 Auto for anyone in search of a dependable and trustworthy salesman. Thank you, Franklin, for your outstanding service!

I recently had the pleasure of working with Franklin at 95 Auto, and I must say it was a fantastic experience. Franklin was extremely knowledgeable about the cars on the lot and took the time to understand my needs and preferences. He was patient, friendly, and went above and beyond to ensure that I found the perfect vehicle. His professionalism and genuine desire to help made the car-buying process smooth and enjoyable. I highly recommend Franklin and 95 Auto for anyone in search of a dependable and trustworthy salesman. Thank you, Franklin, for your outstanding service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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