Reviews
Write a reviewI purchased a 2020 Infiniti QX60 from Morries 6 months
I purchased a 2020 Infiniti QX60 from Morries 6 months ago, and last week the check engine light came on. It was discovered at the dealership I brought it to for repairs that the air filter was aftermarket and didn’t fit right, causing the airflow sensor to fail. This is how I bought the car, I did not get the filter replaced in the past 6 months. I attempted to have it repaired with the $3500 extended warranty I bought from Morries, and they accused me of putting the wrong air filter in the car! I am stuck with an $800 repair and a bad attitude from the manager there. I even have the carfax showing the last time it was replaced was 16 months before I bought the car and all we’ve done is get the oil changed twice. Either they don’t like giving good customer service, or they don’t put in much effort when they inspect the cars they’re going to put on the lot. Either way, definitely do not recommend doing business with them.
I purchased a 2020 Infiniti QX60 from Morries 6 months
I purchased a 2020 Infiniti QX60 from Morries 6 months ago, and last week the check engine light came on. It was discovered at the dealership I brought it to for repairs that the air filter was aftermarket and didn’t fit right, causing the airflow sensor to fail. This is how I bought the car, I did not get the filter replaced in the past 6 months. I attempted to have it repaired with the $3500 extended warranty I bought from Morries, and they accused me of putting the wrong air filter in the car! I am stuck with an $800 repair and a bad attitude from the manager there. I even have the carfax showing the last time it was replaced was 16 months before I bought the car and all we’ve done is get the oil changed twice. Either they don’t like giving good customer service, or they don’t put in much effort when they inspect the cars they’re going to put on the lot. Either way, definitely do not recommend doing business with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
