Reviews
Easy to schedule and great valet service. Professional...
Easy to schedule and great valet service. Professional interaction with service manager who was attentive to my requests. My Alfa drives like new and looks great inside and out. Very satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service on every level. On time and everything...
Excellent service on every level. On time and everything done just as promised. Greg took care to be sure that the service was done and I was back on the road in no time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Essence Maserati Alfa Romeo is a very professional...
Essence Maserati Alfa Romeo is a very professional dealership who help me get a great deal on my recent vehicle purchase from dealership. There was no pressure and Adam was very supportive in ensuring that I was satisfied with my choice and purchase.other masserratti or alpha rom There was a minor issues with vehicle after purchase and normally you would get the run arounds or little to no support after you have signed paperwork and purchased vehicle but that was not the case. Issue was addressed and resolved immediately. I would highly recommend Essence Maserati Alpha Romeo for your new or use vehicle purchase. They have a great selection of new and use quaility vehicles of various models other than Masserratti or Alpha Romeo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Working with Kim was so convenient and easy. The valet...
Working with Kim was so convenient and easy. The valet service was very helpful in saving me a ton of time driving back and forth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience with Essence Maserati. Ken was...
I had a great experience with Essence Maserati. Ken was extremely attentive and worked seamlessly with me throughout the car buying process. I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service was good as it can get. Kim did a good job taking...
Service was good as it can get. Kim did a good job taking care of us. The service department was clean and not congested. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service Ms Kim was updating us every day...
Great customer service Ms Kim was updating us every day and help us with smooth service call. The car was clean and look like brand new when the service was completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ken was a pleasure to deal with. Listened to what we...
Ken was a pleasure to deal with. Listened to what we wanted, didn't try to push us in another direction or sell us more than we wanted. We got the exact car, price and payment we wanted and he worked hard during the entire process to make sure we were satisfied. Thanks Ken!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I like the dealership cleanliness, staff, and service....
I like the dealership cleanliness, staff, and service. The representative Greg is always great to work with. He effectively explain the process and is accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kim is my Service Advisor and does a fantastic job...
Kim is my Service Advisor and does a fantastic job ensuring I stay informed and receive the best service I have ever received. I live 3 hours away in another state and she calls and texts me with constant updates. I enjoy the trip to service my car and it is because of her and the Dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
