Axis Chevrolet

The worst place to buy cars, no respect for customers the warranty is no trust the management terrible no professional , be careful check your battery specially

PRICES ARE WRONG DO NOT BELEIVE LIST PRICE AT ALL I came to look at a Pilot that was advertised for 16k and was confirmed to be that price. I ended up driving a long time and once i got there the sergio team leader was very rude when i started questioning the bogus fees that that inflated the price to 24K. I would never shop here and i hope no one does.

Trash dealership. Truly a waste of time. I purchased a 2017 BMW here for my 17-year-old son, hoping it would be a reliable car. The vehicle immediately failed inspection because the check engine light was on. When I brought it back to the dealership, we sat there for six hours only to be told by the Service Manager that they don’t even service BMWs and that I should take it to BMW for repairs. They said they would “work with me on price” after the repairs were done. BMW diagnosed $10,000 worth of repairs. When I called Larry, the salesman at Axis who sold us the car, he suddenly said there was nothing they could do. Yet moments later he confidently told me to pick any car on the lot and they would “make it right” because they had fired their entire service team. Here’s their version of “making it right”: They offered to pay the $8K remaining on my loan (after I had already paid $12K down) and then expected me to take out another $20K loan for a different car. Absolutely ridiculous. I declined. Then Larry changed the offer and said they would give me $12K, but I would still need to take out a new $20K loan. Make that make sense. In the end, I kept the BMW and spent $3,500 in immediate repairs just to get it running properly. The real lesson here: never buy a used car that isn’t certified. Larry wasted hours of our time, and management watched us sit there all day. The manager finally approached us right before we left and seemed offended that my husband didn’t want to shake his hand. Frankly, we were the ones who were insulted. If you want the stereotypical used car salesman experience, this is the place.

went in to check out a very specific used vehicle. The young sales guy was quite pleasant; however, the finance department is unbelievably shady. First, they tacked on a $4600 "dealer fee." Additionally, they would not tell me the total loan amount, only the monthly cost. When I pointed out that the total monthly costs would be more than DOUBLE the car's advertised price, they tried to tell me "that's how interest works." By the way, my credit score is pristine. We finally got to a bottom line total loan amount I could live with (still $3500 over what was on the website). This amount was on a scrap of paper. I should have taken a photo of it, silly me! We got all the way through lining up insurance, etc., and I dodged multiple pushy warrantee offers. I was signing paperwork with the shady finance guy and noticed that my loan amount was over $2k more than what we'd agreed to. Oh, and when I said, "Where's the paper with the amount we agreed to?" They said, "oh gee, we somehow lost it, but that couldn't possibly be the amount we said we'd sell it for." They are liars. Don't fall for the bait and switch prices they post online, and if you are foolish enough to go here, read everything you're signing VERY carefully. If you're female, don't go here at all. They only addressed my husband even though I was the only name on the loan - until they had me signing and tried to charge me $2k over our agreed upon price (and no, that wasn't taxes). This place is awful.

I had a Service Bulletin for a trans fluid change. Tried to scam me into a $2000 service. Another GM dealer charging me $395. Not the same as Jersey City Chevrolet or DeFeo.

Took my car in for service car was damaged was not even told about the damage. Was told to bring it back and they would make the repair after I showed them the damage that was done to the vehicle. They told me it would take three days to fix the car and they would not give me a loaner car or rent a car for me. It is now been 11 days. They still have my car and I have had no transportation since something they have caused by their careless employees. Jersey City Chevy never treated their customers this way

Terrible people don't buy a car from.there if you don't want to.waste your money defective cars and you go back with the issue they try to.give u a hard time the ownwer always there and don't show his face letting the Spanish guy Sergio do his dirty job ,bunch of junk cars believed me don't buy a car.there if.ypu don't wants your blood pressure to goes up or gets a heart attack they should shot them down mayor fulop. Lairs ,dishonest, aggressive . Terrible leadership.

I Was here looking for a suv .meet up with Khalid one of the best and knowledgeable salesman I’ve deal with , he makes everything smooth and possible, I’m happy getting behind the wheels driving my BMW , thank you Axis Chevrolet

Very professional and nice crew Trying to take care of you the right way A lot of work I did too

Do not buy a vehicle from these people they are scam artist they will tell you anything. Sold me a vehicle with over $1000 worth of brake failure does not pass inspection. They do not want to fix it told me I bought the car as is.. There’s a New York State/New Jersey law A dealer cannot sell a car without an inspection