Reviews
Very upset that this huge dealership decided to charge a credit card fee. Prices are already on the high end, customers don’t need to pay more.
Very upset that this huge dealership decided to charge a credit card fee. Prices are already on the high end, customers don’t need to pay more.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
this is always my go Toyota dealer. I bought my last three vehicles here. Friendly staff
this is always my go Toyota dealer. I bought my last three vehicles here. Friendly staff
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to be your go-to Toyota dealer! Thank you for your loyalty to Priority Toyota Springfield. We look forward to serving you for many years to come!
Huge. Hard for first time person here to figure out where to go. Could have been quicker. It was just replacing a tire.
Huge. Hard for first time person here to figure out where to go. Could have been quicker. It was just replacing a tire.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Cody. We appreciate your patience and understanding. We'll work on improving our directions and efficiency. If you have any other questions or feedback, please let us know. Thank you for choosing Priority Toyota Springfield.
Great dealership and focus on customer service. From purchase to sustaining maintenance Priority is a great dealership.
Great dealership and focus on customer service. From purchase to sustaining maintenance Priority is a great dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your five-star review! We're grateful to hear you’ve experienced great customer service throughout both your purchase and ongoing maintenance visits at Priority Toyota Springfield. We truly appreciate your loyalty and look forward to welcoming you back in the future!
The only place I want to bring my car in for service. Nadir is the best!! Hands down best and most attentive advisor there.
The only place I want to bring my car in for service. Nadir is the best!! Hands down best and most attentive advisor there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your car and highlighting Nadir’s exceptional service! We'll be sure to share your feedback with him. We appreciate your business and look forward to your next visit to Priority Toyota Springfield!
Great place to wait while your car is being worked on and excellent customer service.
Great place to wait while your car is being worked on and excellent customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review! We’re delighted to hear you enjoyed the great waiting area while your vehicle was being serviced and received excellent customer service at Priority Toyota Springfield. We look forward to welcoming you back in the future whenever you need us.
Everyone has excellence in customer service, professional, friendly, knowledgeable, and very caring .Keeps up the good work.
Everyone has excellence in customer service, professional, friendly, knowledgeable, and very caring .Keeps up the good work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it's rewarding to hear our team delivered the level of customer service, professionalism, and knowledge you were looking for while making you feel genuinely cared for. Thank you for choosing Priority Toyota Springfield and for recognizing the efforts of our team. We look forward to assisting you with your future sales and service needs!
They are friendly and don’t seem to out to gouge like other dealerships. Like their honesty
They are friendly and don’t seem to out to gouge like other dealerships. Like their honesty
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Micah, We appreciate your kind rating and feedback at Priority Toyota Springfield. We strive for transparency and friendly service at each visit. Enjoy your travels and let us know how we can serve you in the future!
An excellent service center. Efficient Service Advisors, knowledgeable. Highly recommended for all Toyota customer service needs.
An excellent service center. Efficient Service Advisors, knowledgeable. Highly recommended for all Toyota customer service needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the recommendation! We are pleased to read this feedback and will be sure to pass it along to our team. See you next time at Priority Toyota Springfield!
Staff are courteous and really trying to get you out of there service wise. The prices are getting astronomical but they are generally reliable. Brook L. was one of the more upfront, frank and helpful reps I've worked with in awhile. Much better experience than last time
Staff are courteous and really trying to get you out of there service wise. The prices are getting astronomical but they are generally reliable. Brook L. was one of the more upfront, frank and helpful reps I've worked with in awhile. Much better experience than last time
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that Brook and our team made a positive impression at Priority Toyota Springfield. We strive to offer reliable service, and we appreciate your feedback on pricing. Safe travels from all of us!