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Priority Toyota Springfield

(422 reviews)

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Reviews

(422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Priority Toyota Springfield from DealerRater.

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The seller and the finance person guided me to make a

The seller and the finance person guided me to make a good decision. They made a professional work

The seller and the finance person guided me to make a

The seller and the finance person guided me to make a good decision. They made a professional work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

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Friendly efficient staff, returns messages promptly, let

Friendly efficient staff, returns messages promptly, let me have my mechanic look over the car

Friendly efficient staff, returns messages promptly, let

Friendly efficient staff, returns messages promptly, let me have my mechanic look over the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

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By far, the most competitive prices out there, plus they

By far, the most competitive prices out there, plus they were really very helpful during the process of getting my new truck. Aaron was a champ and a major help the whole way through. Definitely going to come back for my next vehicle.

By far, the most competitive prices out there, plus they

By far, the most competitive prices out there, plus they were really very helpful during the process of getting my new truck. Aaron was a champ and a major help the whole way through. Definitely going to come back for my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new truck! We are so glad Aaron and our team made the process easy and enjoyable. We appreciate your business and look forward to seeing you again at Priority Toyota Springfield!

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the moment we arrived at the site we were treated with

the moment we arrived at the site we were treated with welcoming attitude and friendly commitment the customer service was excellent Thank you so much we really appreciated your service

the moment we arrived at the site we were treated with

the moment we arrived at the site we were treated with welcoming attitude and friendly commitment the customer service was excellent Thank you so much we really appreciated your service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are proud of our team for delivering such a seamless experience from start to finish. Thank you for choosing Priority Toyota Springfield and for sharing your support!

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This is our 4th car that we have bought from Priority

This is our 4th car that we have bought from Priority Toyota Springfield. Our Sales Rep Earl was very professional. He took the time to find the car we wanted at another location. We would recommend him to others interested in buying a Toyota. We are very pleased with our new car, and the service that Earl provided.

This is our 4th car that we have bought from Priority

This is our 4th car that we have bought from Priority Toyota Springfield. Our Sales Rep Earl was very professional. He took the time to find the car we wanted at another location. We would recommend him to others interested in buying a Toyota. We are very pleased with our new car, and the service that Earl provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Earl and our team, Ash! We appreciate your continued trust and we hope your new car brings you lots of joy. Congratulations from all of us at Priority Toyota Springfield!

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The sales staff do not use pressure tactics, are polite,

The sales staff do not use pressure tactics, are polite, and straightforward. They know their products, but do not upsell.

The sales staff do not use pressure tactics, are polite,

The sales staff do not use pressure tactics, are polite, and straightforward. They know their products, but do not upsell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear you had a no-pressure, straightforward experience with our team at Priority Toyota Springfield! Thank you for your business and your fantastic feedback. See you next time!

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Top notch organization.

Top notch organization. My experience of car dealerships has not been good over the years and so I walk in as one on my guard against being taken advantage of. Earl was my sales rep and didn't take long to let my guard down. Very down to earth and engaging guy who came alongside me through the whole process to find our own path to the end we were seeking. I would highly recommend Priority Toyota and Earl specifically.

Top notch organization.

Top notch organization. My experience of car dealerships has not been good over the years and so I walk in as one on my guard against being taken advantage of. Earl was my sales rep and didn't take long to let my guard down. Very down to earth and engaging guy who came alongside me through the whole process to find our own path to the end we were seeking. I would highly recommend Priority Toyota and Earl specifically.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your glowing recommendation of Earl and the team! We're delighted to know that he made you feel at ease and inspired your confidence. We truly appreciate your business and we hope to see you again at Priority Toyota Springfield!

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Alonso was one of the main reasons I purchase a car.

Alonso was one of the main reasons I purchase a car. He was honest, knowledgeable, and tried his best to get me a good deal. Definitely would ask for him. He needs a raise.

Alonso was one of the main reasons I purchase a car.

Alonso was one of the main reasons I purchase a car. He was honest, knowledgeable, and tried his best to get me a good deal. Definitely would ask for him. He needs a raise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It means a lot to hear that Alonso's exceptional service earned your repeat business! Thank you for choosing Priority Toyota Springfield and highlighting all that he did to make your purchase experience so positive. We look forward to seeing you again down the road!

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Conveniently located for my work situation.

Conveniently located for my work situation. Wish that there were more All Wheel Drive options

Conveniently located for my work situation.

Conveniently located for my work situation. Wish that there were more All Wheel Drive options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s so good to see this five-star review! It makes us happy knowing you received the best service. We’re here if you ever need anything in the future!

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Excellent Finance department and Service team.

Excellent Finance department and Service team. Got the car we had been tracking as soon as it arrived. Got to meet Lee in Service who explained some of the features. Worked with Logan in Finance to make sure we got all the details worked out and she was amazing! Shout out to Earl in sales. He wasn't our salesperson but he took the time to meet us, in the rain, and walk us through receiving our vehicle. Thanks, Priority!

Excellent Finance department and Service team.

Excellent Finance department and Service team. Got the car we had been tracking as soon as it arrived. Got to meet Lee in Service who explained some of the features. Worked with Logan in Finance to make sure we got all the details worked out and she was amazing! Shout out to Earl in sales. He wasn't our salesperson but he took the time to meet us, in the rain, and walk us through receiving our vehicle. Thanks, Priority!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so honored to have earned your business! Thank you for choosing Priority Toyota Springfield and highlighting the great work of the team, we will make sure they all receive the recognition they deserve. Safe travels ahead!

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