Reviews
An excellent service center. Efficient Service Advisors, knowledgeable. Highly recommended for all Toyota customer service needs.
An excellent service center. Efficient Service Advisors, knowledgeable. Highly recommended for all Toyota customer service needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the recommendation! We are pleased to read this feedback and will be sure to pass it along to our team. See you next time at Priority Toyota Springfield!
Staff are courteous and really trying to get you out of there service wise. The prices are getting astronomical but they are generally reliable. Brook L. was one of the more upfront, frank and helpful reps I've worked with in awhile. Much better experience than last time
Staff are courteous and really trying to get you out of there service wise. The prices are getting astronomical but they are generally reliable. Brook L. was one of the more upfront, frank and helpful reps I've worked with in awhile. Much better experience than last time
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that Brook and our team made a positive impression at Priority Toyota Springfield. We strive to offer reliable service, and we appreciate your feedback on pricing. Safe travels from all of us!
Getting an appointment is easy and the service advisors are so helpful. Getting text messages as reminders ensure I get my work done and they even send photos of the car with of any issues they may have discovered.
Getting an appointment is easy and the service advisors are so helpful. Getting text messages as reminders ensure I get my work done and they even send photos of the car with of any issues they may have discovered.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
From easy scheduling to helpful reminders and photos from the inspection, it’s great to know the entire service process keeps you informed and on track! We appreciate you recognizing the extra communication our service advisors provide. Thank you for the 5 stars, and we look forward to making your next appointment just as convenient!
This dealer provides personalized service, has a nice roomy waiting area plus a childrens room. They include an onsite parts department and offer paid snack services and free coffee.
This dealer provides personalized service, has a nice roomy waiting area plus a childrens room. They include an onsite parts department and offer paid snack services and free coffee.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us! It's great to know you enjoyed our personalized service and our comfortable facilities at Priority Toyota Springfield.
They have good customer service. Always very busy but they try to make everyone happy.
They have good customer service. Always very busy but they try to make everyone happy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!
I am satisfied with the service I have received from Priority in the last 8 years I have been getting my car serviced there.
I am satisfied with the service I have received from Priority in the last 8 years I have been getting my car serviced there.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Jane, thanks for your loyal business over the past eight years! We appreciate you choosing Priority Toyota Springfield and we look forward to serving you for many more to come!
Service is good. My advisor exlente but the furniture on the wait space is terrible. Older dirty very dirty. Sofas disgusting. The Bathrooms dirty out the papers Soups for clean the hands. Please buy new furniture looking dirty and very unhealthy.
Service is good. My advisor exlente but the furniture on the wait space is terrible. Older dirty very dirty. Sofas disgusting. The Bathrooms dirty out the papers Soups for clean the hands. Please buy new furniture looking dirty and very unhealthy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy that you’re pleased with the service, yet saddened to hear about your waiting area experience. Your feedback urges us to better our facilities for everyone. We can’t wait to welcome you back to Priority Toyota Springfield under improved conditions!
They are really busy but they do a great job, Brooks L has great customer service and he is always pleasant to work with. It took two hours but I know they do a great job with my Camry and I trust them.
They are really busy but they do a great job, Brooks L has great customer service and he is always pleasant to work with. It took two hours but I know they do a great job with my Camry and I trust them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your trust in our team! We’ll be sure to pass your feedback along to Brooks. See you next time at Priority Toyota Springfield!
Dealership has always been courteous to ever since bought my Toyotas from your dealership. They always looked out for me.
Dealership has always been courteous to ever since bought my Toyotas from your dealership. They always looked out for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your kind words and your continued support! Thank you for choosing Priority Toyota Springfield. We look forward to serving you for many more miles! Safe travels!
Dwayne M. is a wonderful and trustworthy advisor. Every-time I was there for my appointment (even when not having him as my advisor), he was always a busy hardworking been
Dwayne M. is a wonderful and trustworthy advisor. Every-time I was there for my appointment (even when not having him as my advisor), he was always a busy hardworking been
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Dwayne will appreciate this recognition! It’s wonderful to hear his hard work and trustworthy service have stood out over time. Thank you for sharing your feedback about Priority Toyota Springfield, and we hope to earn that fifth star next time!