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Priority Toyota Springfield

(595 reviews)

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Reviews

(595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Priority Toyota Springfield from DealerRater.

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Very friendly and informative of what’s going on with my vehicle. Also not pushy to get certain work done. Just letting me know what is most important to get done.

Very friendly and informative of what’s going on with my vehicle. Also not pushy to get certain work done. Just letting me know what is most important to get done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your very kind feedback! It was our pleasure to assist you here at Priority Toyota Springfield, and we hope to have you back in the future. Safe travels!

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Friendly staff. Great service. They were easy to work with setting up my service appointment. They have great communications about the status of your vehicle.

Friendly staff. Great service. They were easy to work with setting up my service appointment. They have great communications about the status of your vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing Priority Toyota Springfield! It’s great to hear our team made scheduling easy and kept you well informed along the way. We strive to provide clear communication and a smooth service experience every time, thanks again for the kind words!

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My contact, Anthony Vargas, represents you well and is a good contact for all the customers he handles from my experience with autos brought in for updates and repairs! JBG

My contact, Anthony Vargas, represents you well and is a good contact for all the customers he handles from my experience with autos brought in for updates and repairs! JBG

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jacques, thanks for sharing your five stars! It's awesome that Anthony is so helpful and knowledgeable, he’s a real gem. We are grateful for your confidence in Priority Toyota Springfield!

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Great customer service, effective communication, regularly updates you on service being provided, cost involved with professionalism.

Great customer service, effective communication, regularly updates you on service being provided, cost involved with professionalism.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team, Juliet! We appreciate your business and fantastic feedback, and we hope to see you again at Priority Toyota Springfield! Safe travels!

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Priority Toyota is very very processional and efficient and I always receive great customer service every time.

Priority Toyota is very very processional and efficient and I always receive great customer service every time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and positive feedback, Kathie! We're thrilled to hear that you consistently receive professional and efficient service at Priority Toyota Springfield. We look forward to your next visit! Safe travels!

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I brought my 2016 4Runner in for scheduled maintenance and Virginia and emissions inspection. Work was completed in a timely manner and costs were reasonable. Another great job by Dwayne and his team.

I brought my 2016 4Runner in for scheduled maintenance and Virginia and emissions inspection. Work was completed in a timely manner and costs were reasonable. Another great job by Dwayne and his team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mike, we're glad to hear that Dwayne and the team took great care of your 4Runner! Thank you for choosing Priority Toyota Springfield and sharing your experience. See you next time!

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Excellent service. Very good dealing with customers. They have a specialized team and advise you on the best

Excellent service. Very good dealing with customers. They have a specialized team and advise you on the best

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your five-star experience with our team, Ebrahim! It's always a pleasure, and we look forward to seeing you again at Priority Toyota Springfield. Safe travels!

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Actually I love toyota 2nd experience they did good now keep it up.so no upsetting customer is not about the money.its about the quality of the job so you can make your customer proud and recommendable thanks

Actually I love toyota 2nd experience they did good now keep it up.so no upsetting customer is not about the money.its about the quality of the job so you can make your customer proud and recommendable thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Raquel, thank you for sharing your continued trust in our team! We're honored to have your support and we hope to see you back at Priority Toyota Springfield down the road. Take care!

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The service is outstanding and the mechanic is very professional and knowledgeable of his work., I received great service from Priority Toyota Springfield.

The service is outstanding and the mechanic is very professional and knowledgeable of his work., I received great service from Priority Toyota Springfield.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Linda, thank you for choosing Priority Toyota Springfield! We're thrilled our team provided you with outstanding and knowledgeable service. See you next time!

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Very professional always recommend with my friends it’s good. The cars Toyota nice for my work too

Very professional always recommend with my friends it’s good. The cars Toyota nice for my work too

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars! We’re glad you had a great experience at Priority Toyota Springfield, our team appreciates the recommendation!

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