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Priority Toyota Springfield

(477 reviews)

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Reviews

(477 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Priority Toyota Springfield from DealerRater.

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I worked with Nadir Ali.

I worked with Nadir Ali. He was conscientious and thorough in having the work on my auto completed.

I worked with Nadir Ali.

I worked with Nadir Ali. He was conscientious and thorough in having the work on my auto completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great dealership and service department rocks!

Great dealership and service department rocks!!! Especially Dwaine McClain he is a superb advisor!!! I had been a customer since 2015 when I purchased my Avalon.

Great dealership and service department rocks!

Great dealership and service department rocks!!! Especially Dwaine McClain he is a superb advisor!!! I had been a customer since 2015 when I purchased my Avalon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being such a loyal customer of Priority Toyota Springfield since 2015! We love hearing that Dwaine McClain has been such a superb advisor for you in our service department. We are so grateful for your business. See you next time!

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Priority Toyota is a great place to get your vehicle

Priority Toyota is a great place to get your vehicle worked on. The professional Techs keep you informed on all work and cost. The maintenance team does excellent work. A great place.

Priority Toyota is a great place to get your vehicle

Priority Toyota is a great place to get your vehicle worked on. The professional Techs keep you informed on all work and cost. The maintenance team does excellent work. A great place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team! We appreciate your business and your confidence in our services. See you next time at Priority Toyota Springfield!

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Peter Nartey class professional and is amazing and

Peter Nartey class professional and is amazing and attentative to my needs listen the man is a savant and is relatable vwey knowledgeable and leads with a cuatomer first mentality he made it very easy to get in and out of the dealership and was exceptionally efficient he is personaable. Didn't ask me to repeat myself and wanted to know things about me and my needs for our interaction at the dealership quickly you could tell he's an honorable individual I'm assisting the men be recognized Priority Toyota found a gem when they hired him and needs to be studied like really. Could probably be a trainer or a Sales Manager. Very methodical and technically sound individual regarding cars and vehicle depreciation and quite frankly candid. Class professional no question about it. If you come to Priority ask for Peter Nartey specifically trust me no regrets here I almost went to Md to get my vehicle but was sold after he's definitely retained me on this side no question about it!

Peter Nartey class professional and is amazing and

Peter Nartey class professional and is amazing and attentative to my needs listen the man is a savant and is relatable vwey knowledgeable and leads with a cuatomer first mentality he made it very easy to get in and out of the dealership and was exceptionally efficient he is personaable. Didn't ask me to repeat myself and wanted to know things about me and my needs for our interaction at the dealership quickly you could tell he's an honorable individual I'm assisting the men be recognized Priority Toyota found a gem when they hired him and needs to be studied like really. Could probably be a trainer or a Sales Manager. Very methodical and technically sound individual regarding cars and vehicle depreciation and quite frankly candid. Class professional no question about it. If you come to Priority ask for Peter Nartey specifically trust me no regrets here I almost went to Md to get my vehicle but was sold after he's definitely retained me on this side no question about it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your awesome feedback about Peter! We're glad to hear you had such a personable and efficient experience. We'll make sure he gets the recognition he deserves. Safe travels in your 2014 Rav 4 XLE, and we look forward to serving you again at Priority Toyota Springfield!

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Peter Nartey class professional and is amazing and

Peter Nartey class professional and is amazing and attentative to my needs listen the man is a savant and is relatable vwey knowledgeable and leads with a cuatomer first mentality he made it very easy to get in and out of the dealership and was exceptionally efficient he is personaable. Didn't ask me to repeat myself and wanted to know things about me and my needs for our interaction at the dealership quickly you could tell he's an honorable individual I'm assisting the men be recognized Priority Toyota found a gem when they hired him and needs to be studied like really. Could probably be a trainer or a Sales Manager. Very methodical and technically sound individual regarding cars and vehicle depreciation and quite frankly candid. Class professional no question about it. If you come to Priority ask for Peter Nartey specifically trust me no regrets here I almost went to Md to get my vehicle but was sold after he's definitely retained me on this side no question about it!

Peter Nartey class professional and is amazing and

Peter Nartey class professional and is amazing and attentative to my needs listen the man is a savant and is relatable vwey knowledgeable and leads with a cuatomer first mentality he made it very easy to get in and out of the dealership and was exceptionally efficient he is personaable. Didn't ask me to repeat myself and wanted to know things about me and my needs for our interaction at the dealership quickly you could tell he's an honorable individual I'm assisting the men be recognized Priority Toyota found a gem when they hired him and needs to be studied like really. Could probably be a trainer or a Sales Manager. Very methodical and technically sound individual regarding cars and vehicle depreciation and quite frankly candid. Class professional no question about it. If you come to Priority ask for Peter Nartey specifically trust me no regrets here I almost went to Md to get my vehicle but was sold after he's definitely retained me on this side no question about it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Peter provided such a smooth and professional experience! Thank you for choosing Priority Toyota Springfield and for sharing your feedback. Your trust means a lot to us. Please reach out if you ever need anything in the future.

Consumer response

Apologies we bought a 2025 Toyota RAV4 hybrid XLE

Consumer response

Please make sure he’s recognized by admin staff

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When I bring my 20+ year Corolla in for service twice a

When I bring my 20+ year Corolla in for service twice a year, Dwayne McLean provides outstanding service in a reasonably timely manner. In addition, he has patience and good humor to explain what’s been done and why it needed doing. He’s the best!

When I bring my 20+ year Corolla in for service twice a

When I bring my 20+ year Corolla in for service twice a year, Dwayne McLean provides outstanding service in a reasonably timely manner. In addition, he has patience and good humor to explain what’s been done and why it needed doing. He’s the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Dwayne and our team! We appreciate your loyalty at Priority Toyota Springfield, and we look forward to your next visit. Have a great day!

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The dealership is clean and plenty of staff.

The dealership is clean and plenty of staff. It’s easy to make an appointment online or call. Get your car in get seen and be out in two or three hours.

The dealership is clean and plenty of staff.

The dealership is clean and plenty of staff. It’s easy to make an appointment online or call. Get your car in get seen and be out in two or three hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love to hear you've made a habit of visiting us here at Priority Toyota Springfield. Thank you for the great review and we'll see you next time!

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This was my first time bringing my car to Priority Toyota

This was my first time bringing my car to Priority Toyota for service. It was great to meet and have Dwayne McClain as my service advisor. Immediately, Dwayne explained what routine maintenance was needed. He explained the process, the wait time and he also walked me to the customer waiting area. Dwayne, provided exceptional customer service!!!

This was my first time bringing my car to Priority Toyota

This was my first time bringing my car to Priority Toyota for service. It was great to meet and have Dwayne McClain as my service advisor. Immediately, Dwayne explained what routine maintenance was needed. He explained the process, the wait time and he also walked me to the customer waiting area. Dwayne, provided exceptional customer service!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear Dwayne was so helpful. We will be sure to pass along these kind words. Thank you for choosing Priority Toyota Springfield!

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Very exceptional staff and professional even at a busy

Very exceptional staff and professional even at a busy time manage to provide outstanding service.

Very exceptional staff and professional even at a busy

Very exceptional staff and professional even at a busy time manage to provide outstanding service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s so good to see this five-star review! It makes us happy knowing you received the best service. We’re here if you ever need anything in the future!

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Friendly staff and good service department to keep your

Friendly staff and good service department to keep your car in great shape to have it run for years and years

Friendly staff and good service department to keep your

Friendly staff and good service department to keep your car in great shape to have it run for years and years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this positive feedback about our team and services! Your support is truly appreciated by all of us here at Priority Toyota Springfield.

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