Reviews
They always make sure I'm good and keeps me up to what is going on with my truck
They always make sure I'm good and keeps me up to what is going on with my truck
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service was fantastic. It was quick with no issues and I will absolutely continue to use Priority Toyota Springfield.
The service was fantastic. It was quick with no issues and I will absolutely continue to use Priority Toyota Springfield.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with Dwayne McClain is always top tier! I feel welcomed and he keeps me informed about everything happening with my vehicle. One thing I can always count on is Dwayne’s excellent customer. He takes the time to explain everything clearly and keeps me updated every step of the way, which gives me a peace of mind and confidence in the service I’m receiving. The customer service here is outstanding, and I truly appreciate Dwayne for consistently going above and beyond to take care of my vehicle.
My experience with Dwayne McClain is always top tier! I feel welcomed and he keeps me informed about everything happening with my vehicle. One thing I can always count on is Dwayne’s excellent customer. He takes the time to explain everything clearly and keeps me updated every step of the way, which gives me a peace of mind and confidence in the service I’m receiving. The customer service here is outstanding, and I truly appreciate Dwayne for consistently going above and beyond to take care of my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback is much appreciated! It's fantastic to hear that Dwayne consistently delivers excellent assistance and keeps you well-informed. Thank you for choosing Priority Toyota Springfield; your support means a lot to us!
Jonathan Nativi,, Sales representative at Priority Toyota Springfield, did an amazing job helping me purchase my new car! He wasn’t just focused on making a sale, he took the time to understand my family’s needs and did his best to help us find the right fit. Thanks to him, I got a 2026 RAV4 XLE hybrid, and I absolutely love it! Even after the purchase, Jonathan has continued to be helpful and responsive whenever I’ve had questions or needed assistance with the car. A huge thank-you to Jonathan and the entire Priority Toyota Springfield team for such a wonderful experience!
Jonathan Nativi,, Sales representative at Priority Toyota Springfield, did an amazing job helping me purchase my new car! He wasn’t just focused on making a sale, he took the time to understand my family’s needs and did his best to help us find the right fit. Thanks to him, I got a 2026 RAV4 XLE hybrid, and I absolutely love it! Even after the purchase, Jonathan has continued to be helpful and responsive whenever I’ve had questions or needed assistance with the car. A huge thank-you to Jonathan and the entire Priority Toyota Springfield team for such a wonderful experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2026 RAV4 XLE Hybrid! We're delighted that Jonathan and our team could assist you so well. Thank you for choosing Priority Toyota Springfield and for sharing your experience. Safe travels in your new ride!
The advisor advisor Khahl was very professional , patient and overall a very knowledgeable and helpful.
The advisor advisor Khahl was very professional , patient and overall a very knowledgeable and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting Khahl's professionalism and expertise! Your feedback means the world to us. We appreciate your business and hope to see you again at Priority Toyota Springfield!
Easy process for service appointments, convenient appointment times,courteous & professional staff, services performed quickly, efficiently, and competently.
Easy process for service appointments, convenient appointment times,courteous & professional staff, services performed quickly, efficiently, and competently.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We know convenience matters when it comes to vehicle maintenance, so it's great to hear that scheduling was easy, appointment times worked well for you, and our team delivered professional, efficient service. Thank you for choosing Priority Toyota Springfield, and we look forward to assisting you with your future service needs!
Great service, just very expensive. I took my 2005 Camry in for 50k service and the estimate totaled several thousand dollars. The car still drove well and I needed to know what was an immediate safety area to fix or what to watch. A light bulb change and wiper replacement is needed but I’ll figure out how to do it myself. The cost for those simple repairs was way too expensive.
Great service, just very expensive. I took my 2005 Camry in for 50k service and the estimate totaled several thousand dollars. The car still drove well and I needed to know what was an immediate safety area to fix or what to watch. A light bulb change and wiper replacement is needed but I’ll figure out how to do it myself. The cost for those simple repairs was way too expensive.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review. We are glad to hear our team was able to assist you with your Camry's 50k service, but we understand your concern regarding our pricing. If there is anything more we can do to assist you, please don't hesitate to reach out. Thank you, and we appreciate your business! Robert Bell - Service Manager - [email protected]
My Service Manager is Dwayne McClain...he is the best!! Always takes good care of me and my vehicle.
My Service Manager is Dwayne McClain...he is the best!! Always takes good care of me and my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your loyalty to Dwayne and our Priority Toyota Springfield service team! Thanks for being a valued customer!
This was my first oil change, and Brook took care of me as one would expect, the work was done in less than an hour, and I was very satisfied
This was my first oil change, and Brook took care of me as one would expect, the work was done in less than an hour, and I was very satisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear Brooke made your first oil change experience smooth and efficient at Priority Toyota Springfield. We appreciate your business and five-star rating!
This has been the best experience that I’ve had to date. All my prior visits have been horrible. The representative was very friendly and soooo helpful.
This has been the best experience that I’ve had to date. All my prior visits have been horrible. The representative was very friendly and soooo helpful.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Paula, this feedback made our day! It's wonderful to hear that our team made such a positive impression this time around. Thank you from all of us at Priority Toyota Springfield!