Reviews
Good customer service where everything is well explained or detailed to the customer understanding with no issues or concerns.
Good customer service where everything is well explained or detailed to the customer understanding with no issues or concerns.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Elizabeth! We are glad to read your feedback about our team! Thank you for choosing Priority Toyota Springfield and we hope to help you again in the future. Take care!
I had a big trouble with the dealership Priority Toyota Springfield, but your manager, Fabio gave me the perfect solution to solve the issue. I do appreciate him especially. If it were not for him, I remember them as a terrible service center of Toyota.
I had a big trouble with the dealership Priority Toyota Springfield, but your manager, Fabio gave me the perfect solution to solve the issue. I do appreciate him especially. If it were not for him, I remember them as a terrible service center of Toyota.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for giving us the opportunity to address your concerns. We’re especially glad Fabio stepped in, listened, and found a solution that turned your experience around. We truly appreciate you recognizing his efforts and giving Priority Toyota Springfield another chance. We hope to provide you with a much smoother experience whenever you visit us again.
Can’t write anything right now. Hello hello hello hello hello hello hello hello and hello✌️
Can’t write anything right now. Hello hello hello hello hello hello hello hello and hello✌️
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Adesinna, we're glad you stopped by Priority Toyota Springfield and appreciate the 4-star rating. If there's anything you'd like to share about your experience, we'd love to hear from you and learn how we can make your next visit even better.
My service advisor Khayel is the best. He is the main reason why I keep coming back.
My service advisor Khayel is the best. He is the main reason why I keep coming back.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Khayel has clearly made a lasting impression, and we love hearing that he keeps you coming back! Thank you for continuing to trust Priority Toyota Springfield with your vehicle and for giving him such meaningful recognition. We appreciate your support and hope to serve you again soon!
I had my car detailed. Very good job and I was given a little cheaper price. Always great service! Nadir Ali had a great relationship with his service customers!
I had my car detailed. Very good job and I was given a little cheaper price. Always great service! Nadir Ali had a great relationship with his service customers!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jim, thank you for choosing Priority Toyota Springfield and sharing your experience with Nadir! See you next time!
Anthony was my advisor and he took his time explaining what my report meant. He is an exceptional person!
Anthony was my advisor and he took his time explaining what my report meant. He is an exceptional person!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Antwanya, we're happy to hear Anthony provided clarity and exceptional service. Thank you for choosing Priority Toyota Springfield!
They always make sure I'm good and keeps me up to what is going on with my truck
They always make sure I'm good and keeps me up to what is going on with my truck
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Regina, thank you for your kind words! We're glad to hear our team consistently takes great care of you and keeps you informed about what's happening with your truck. Providing clear communication and reliable service is always our goal. We appreciate your continued trust!
The service was fantastic. It was quick with no issues and I will absolutely continue to use Priority Toyota Springfield.
The service was fantastic. It was quick with no issues and I will absolutely continue to use Priority Toyota Springfield.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear about your great service experience at Priority Toyota Springfield. Thanks for your support, and we look forward to seeing you again soon!
My experience with Dwayne McClain is always top tier! I feel welcomed and he keeps me informed about everything happening with my vehicle. One thing I can always count on is Dwayne’s excellent customer. He takes the time to explain everything clearly and keeps me updated every step of the way, which gives me a peace of mind and confidence in the service I’m receiving. The customer service here is outstanding, and I truly appreciate Dwayne for consistently going above and beyond to take care of my vehicle.
My experience with Dwayne McClain is always top tier! I feel welcomed and he keeps me informed about everything happening with my vehicle. One thing I can always count on is Dwayne’s excellent customer. He takes the time to explain everything clearly and keeps me updated every step of the way, which gives me a peace of mind and confidence in the service I’m receiving. The customer service here is outstanding, and I truly appreciate Dwayne for consistently going above and beyond to take care of my vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback is much appreciated! It's fantastic to hear that Dwayne consistently delivers excellent assistance and keeps you well-informed. Thank you for choosing Priority Toyota Springfield; your support means a lot to us!
Jonathan Nativi,, Sales representative at Priority Toyota Springfield, did an amazing job helping me purchase my new car! He wasn’t just focused on making a sale, he took the time to understand my family’s needs and did his best to help us find the right fit. Thanks to him, I got a 2026 RAV4 XLE hybrid, and I absolutely love it! Even after the purchase, Jonathan has continued to be helpful and responsive whenever I’ve had questions or needed assistance with the car. A huge thank-you to Jonathan and the entire Priority Toyota Springfield team for such a wonderful experience!
Jonathan Nativi,, Sales representative at Priority Toyota Springfield, did an amazing job helping me purchase my new car! He wasn’t just focused on making a sale, he took the time to understand my family’s needs and did his best to help us find the right fit. Thanks to him, I got a 2026 RAV4 XLE hybrid, and I absolutely love it! Even after the purchase, Jonathan has continued to be helpful and responsive whenever I’ve had questions or needed assistance with the car. A huge thank-you to Jonathan and the entire Priority Toyota Springfield team for such a wonderful experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2026 RAV4 XLE Hybrid! We're delighted that Jonathan and our team could assist you so well. Thank you for choosing Priority Toyota Springfield and for sharing your experience. Safe travels in your new ride!