Reviews
Service Advisor and I have a 4.
Service Advisor and I have a 4.5 year history and this is my 2nd car as well as my wife's car that he takes care of. They inspect, recommend the standard maintenance and I choose what's right for my vehicle at the time and based on what is happening to the vehicle. Great relationship and for the large ticket items, I trust them to do the right thing.
Service Advisor and I have a 4.
Service Advisor and I have a 4.5 year history and this is my 2nd car as well as my wife's car that he takes care of. They inspect, recommend the standard maintenance and I choose what's right for my vehicle at the time and based on what is happening to the vehicle. Great relationship and for the large ticket items, I trust them to do the right thing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're proud to have earned your trust and appreciation here at Priority Toyota Springfield! Thank you for sharing your feedback about our team and for choosing us for all your vehicle needs.
Service manager was very professional and helpful.
Service manager was very professional and helpful. Only needed a VA safety inspection on this visit. Wait time was about 2 hours.
Service manager was very professional and helpful.
Service manager was very professional and helpful. Only needed a VA safety inspection on this visit. Wait time was about 2 hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Priority Toyota Springfield and for sharing your thoughtful review of our team! We hope we can help with any future needs!
Long wait time but all issues taken care of by service
Long wait time but all issues taken care of by service personnel in 3 hour period.
Long wait time but all issues taken care of by service
Long wait time but all issues taken care of by service personnel in 3 hour period.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your rating! Please reach out if you ever need anything in the future.
THE SERVICE ADVISOR WAS FRIENDLY AND PROFESSIONAL.
THE SERVICE ADVISOR WAS FRIENDLY AND PROFESSIONAL. THE TECHNICIAN DID A GOOD JOB. I would recommend this service center to my friends.
THE SERVICE ADVISOR WAS FRIENDLY AND PROFESSIONAL.
THE SERVICE ADVISOR WAS FRIENDLY AND PROFESSIONAL. THE TECHNICIAN DID A GOOD JOB. I would recommend this service center to my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ken, thank you for the review of our service team! We can’t wait to share your feedback with them. We hope to welcome you back to Priority Toyota Springfield again down the road!
Great service with Kyle, lots of attention to detail,
Great service with Kyle, lots of attention to detail, kept me up to date on the progress of the vehicle
Great service with Kyle, lots of attention to detail,
Great service with Kyle, lots of attention to detail, kept me up to date on the progress of the vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!
Excellent customer service in the service department!
Excellent customer service in the service department! Mike always provides top notch service. He is the reason I love this dealership!
Excellent customer service in the service department!
Excellent customer service in the service department! Mike always provides top notch service. He is the reason I love this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!
Anthony is a great service writer.
Anthony is a great service writer. He understood my concerns and worked with me to correct the problems..
Anthony is a great service writer.
Anthony is a great service writer. He understood my concerns and worked with me to correct the problems..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Debi, thank you so much for your wonderful feedback! We will be sure to pass your appreciation along to Anthony and the rest of our team here at Priority Toyota Springfield. See you next time!
THE SERVICE ADVISOR WAS FRIENDLY AND PROFESSIONAL.
THE SERVICE ADVISOR WAS FRIENDLY AND PROFESSIONAL. THE TECHNICIAN DID A GOOD JOB REPAIRING TWO RECALL ITEMS.
THE SERVICE ADVISOR WAS FRIENDLY AND PROFESSIONAL.
THE SERVICE ADVISOR WAS FRIENDLY AND PROFESSIONAL. THE TECHNICIAN DID A GOOD JOB REPAIRING TWO RECALL ITEMS.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bob, we're glad our team provided friendly and professional service at Priority Toyota Springfield. Thank you for choosing us and for sharing your experience. We wish you safe travels ahead!
My sales representative Anthony Vargas is very
My sales representative Anthony Vargas is very knowledgeable and very helpful. When you get older your patience is not as long. However, Anthony has a way to make you feel more comfortable and relaxed.
My sales representative Anthony Vargas is very
My sales representative Anthony Vargas is very knowledgeable and very helpful. When you get older your patience is not as long. However, Anthony has a way to make you feel more comfortable and relaxed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Priority Toyota Springfield and highlighting Anthony’s hard work. We’ll see you at your next appointment!
Dwayne is the best service manager they have.
Dwayne is the best service manager they have. However, it took 3 hours instead of the 2 hours I was initially told.
Dwayne is the best service manager they have.
Dwayne is the best service manager they have. However, it took 3 hours instead of the 2 hours I was initially told.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about Dwayne - we'll be sure to pass them along! However, we apologize about the wait and will work on expediting our processes. Please reach out if there's anything else we can do for you!