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Priority Toyota Springfield

(507 reviews)

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Reviews

(507 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Priority Toyota Springfield from DealerRater.

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We bought a 2025 Camry and had it titled to our living

We bought a 2025 Camry and had it titled to our living trust. After paying almost $1,000 for document fees. They made an error titling it as business use. This resulted in a increase in my personal property tax. It took multiple trips to the DMV and tax office to correct the error. I wrote the dealer twice and got mo response.

We bought a 2025 Camry and had it titled to our living

We bought a 2025 Camry and had it titled to our living trust. After paying almost $1,000 for document fees. They made an error titling it as business use. This resulted in a increase in my personal property tax. It took multiple trips to the DMV and tax office to correct the error. I wrote the dealer twice and got mo response.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I am satisfied with the work, however, the prices are too

I am satisfied with the work, however, the prices are too high..I would appreciate more discounts.

I am satisfied with the work, however, the prices are too

I am satisfied with the work, however, the prices are too high..I would appreciate more discounts.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thanks so much for your rating! Please reach out if you ever need anything in the future.

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Service for periodic maintenance and inspections for past

Service for periodic maintenance and inspections for past 10 years has been superb! All work was performed to my total satisfaction.

Service for periodic maintenance and inspections for past

Service for periodic maintenance and inspections for past 10 years has been superb! All work was performed to my total satisfaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're honored to be your trusted service team for the past decade! Thank you for choosing Priority Toyota Springfield and for sharing your feedback. We look forward to helping you next time!

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Good service experience at this dealership.

Good service experience at this dealership. Love the video of undercarriage and explanation of issues. Cafe is a nice touch.

Good service experience at this dealership.

Good service experience at this dealership. Love the video of undercarriage and explanation of issues. Cafe is a nice touch.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad you had a good service experience and enjoyed the video explanation at Priority Toyota Springfield. Thanks for choosing us and sharing your positive feedback!

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Antony Vargas deserves a 5-star rating for superior

Antony Vargas deserves a 5-star rating for superior customer services. He has a broad technical knowledge and great advice.

Antony Vargas deserves a 5-star rating for superior

Antony Vargas deserves a 5-star rating for superior customer services. He has a broad technical knowledge and great advice.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your fantastic feedback about Antony! We will pass along your kind words to him. See you next time at Priority Toyota Springfield!

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Timely and professional service.

Timely and professional service. Mr. Lozano was very helpful, professional and courteous through the whole process.

Timely and professional service.

Timely and professional service. Mr. Lozano was very helpful, professional and courteous through the whole process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re grateful for your review! It's fantastic to know Mr. Lozano provided such timely and courteous service. We'll see you next time at Priority Toyota Springfield. Safe travels!

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I choose to have my car serviced at Priority Toyota

I choose to have my car serviced at Priority Toyota because of the excellent service and a great price I drive from Woodbridge Virginia for the service.

I choose to have my car serviced at Priority Toyota

I choose to have my car serviced at Priority Toyota because of the excellent service and a great price I drive from Woodbridge Virginia for the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ernest, thank you for choosing Priority Toyota Springfield and for sharing your experience with us! We also truly appreciate you making the drive from Woodbridge to work with our team.

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Arnold Lozano did a super job of taking care of

Arnold Lozano did a super job of taking care of everything. He went over and above on a complicated job.

Arnold Lozano did a super job of taking care of

Arnold Lozano did a super job of taking care of everything. He went over and above on a complicated job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear Arnold went above and beyond for you! Thank you for choosing Priority Toyota Springfield. We are here to help with any future needs!

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We had a great experience with service for our 2 toyotas,

We had a great experience with service for our 2 toyotas, got help from Anthony Vargas, who was absolutely wonderful. He not only answered our questions but also explained about future service recommendations. Highly recommend him

We had a great experience with service for our 2 toyotas,

We had a great experience with service for our 2 toyotas, got help from Anthony Vargas, who was absolutely wonderful. He not only answered our questions but also explained about future service recommendations. Highly recommend him

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience with Anthony and our team! We appreciate your business and look forward to helping you again at Priority Toyota Springfield. Safe travels ahead!

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Had a really great experience the last time I was at the

Had a really great experience the last time I was at the dealership. Nadir Ali was wonderful to work with and I recommend using him if you’re at the dealership for service . I found it odd that the dealership doesn’t price match — they lost $900, but it didn’t change the experience.

Had a really great experience the last time I was at the

Had a really great experience the last time I was at the dealership. Nadir Ali was wonderful to work with and I recommend using him if you’re at the dealership for service . I found it odd that the dealership doesn’t price match — they lost $900, but it didn’t change the experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Marlayna, we’re delighted to hear Nadir took such great care of you! Your recommendation means a lot to us, and we look forward to seeing you again at Priority Toyota Springfield. Safe travels!

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