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Priority Toyota Springfield

(496 reviews)

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Reviews

(496 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Priority Toyota Springfield from DealerRater.

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The quality of the service exceeded my expectations.

The quality of the service exceeded my expectations. I would use the service again in the near future.

The quality of the service exceeded my expectations.

The quality of the service exceeded my expectations. I would use the service again in the near future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that our service exceeded your expectations! We look forward to assisting you again at Priority Toyota Springfield.

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Arnold is great and the toyota team 👍 love it it's great

Arnold is great and the toyota team 👍 love it it's great I really like the way they took care of my car very respectful

Arnold is great and the toyota team 👍 love it it's great

Arnold is great and the toyota team 👍 love it it's great I really like the way they took care of my car very respectful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear Arnold and our team took great care of your car. Thank you for choosing Priority Toyota Springfield!

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The service department and Nadir is great to work with.

The service department and Nadir is great to work with. They take care of their customers. Will definitely be back.

The service department and Nadir is great to work with.

The service department and Nadir is great to work with. They take care of their customers. Will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re grateful you chose Priority Toyota Springfield and we’re thrilled to hear you had a great experience with Nadir and our service department. See you next time!

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The staff, Anthony, Edwin and Chris have always provided

The staff, Anthony, Edwin and Chris have always provided outstanding service with my vehicle. Thank you very much for your support. Herbert W. McCoy

The staff, Anthony, Edwin and Chris have always provided

The staff, Anthony, Edwin and Chris have always provided outstanding service with my vehicle. Thank you very much for your support. Herbert W. McCoy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Herbert, thank you for sharing your outstanding feedback about Anthony and the team! We appreciate your business and five-star review of Priority Toyota Springfield. See you next time!

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Clean, comfortable, professional.

Clean, comfortable, professional. Great service staff. Especially M. Nelson, always greets me ask my questions and confirm what service I’m interested in and make good recommendations for services that my vehicle needs. Overall a nice building with nice folks.

Clean, comfortable, professional.

Clean, comfortable, professional. Great service staff. Especially M. Nelson, always greets me ask my questions and confirm what service I’m interested in and make good recommendations for services that my vehicle needs. Overall a nice building with nice folks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're proud to have you as a customer, and we can't thank you enough for sharing your fantastic review of M. Nelson and the team! From all of us at Priority Toyota Springfield, we wish you safe travels ahead!

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Got me in and out.

Got me in and out. Work was good. Uber’d me to work and back to get my car

Got me in and out.

Got me in and out. Work was good. Uber’d me to work and back to get my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

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Easy to make an appointment online.

Easy to make an appointment online. Did not have to wait long. Ample seating. Rep checked on me. Service was completed and the rep was friendly and responsive. Would have given 5 steps if they washed my car as part of the service!

Easy to make an appointment online.

Easy to make an appointment online. Did not have to wait long. Ample seating. Rep checked on me. Service was completed and the rep was friendly and responsive. Would have given 5 steps if they washed my car as part of the service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about our service team, we will pass this along to them! We hope to see you again at Priority Toyota Springfield!

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Excellent service, very courteous and with good

Excellent service, very courteous and with good communication. I gladly recommend this dealer's services to my family and friends..

Excellent service, very courteous and with good

Excellent service, very courteous and with good communication. I gladly recommend this dealer's services to my family and friends..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Roberto! Thank you for recommending Priority Toyota Springfield! We hope to assist you and your family/friends in the future. See you next time!

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My service rep, Dwayne McClain always provides excellent

My service rep, Dwayne McClain always provides excellent service. His integrity and professionalism is greatly appreciated!

My service rep, Dwayne McClain always provides excellent

My service rep, Dwayne McClain always provides excellent service. His integrity and professionalism is greatly appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, we appreciate your business and your fantastic review. We will pass this along to Dwayne and our team. Thank you from all of us at Priority Toyota Springfield!

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Outstanding service experience with Priority - and

Outstanding service experience with Priority - and Anthony Vargas service advisor and Matt Scott tire specialist plus rides home and to the dealership

Outstanding service experience with Priority - and

Outstanding service experience with Priority - and Anthony Vargas service advisor and Matt Scott tire specialist plus rides home and to the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

John, your feedback has made our day! We’re delighted that Anthony, Matt, and the rest of our team made your visit at Priority Toyota Springfield a success. Thank you for choosing us!

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