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Priority Toyota Springfield

(513 reviews)

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Reviews

(513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Priority Toyota Springfield from DealerRater.

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Professional staff and service. I received timely updates and my vehicle was available as promised.

Professional staff and service. I received timely updates and my vehicle was available as promised.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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This dealership is always a very well kept facility that does excellent work and knows there products

This dealership is always a very well kept facility that does excellent work and knows there products

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Anthony is great! Was surprised so much work because the van has been running great !!

Anthony is great! Was surprised so much work because the van has been running great !!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Anthony and the team are here to ensure your van keeps running smoothly! Thanks for servicing with us at Priority Toyota Springfield!

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Outstanding service mangers. The facilitiy is always clean and comfortable. IF you have a Toyota stop on by.

Outstanding service mangers. The facilitiy is always clean and comfortable. IF you have a Toyota stop on by.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dwayne in service is the best! Earl in sales looks for us anytime we stop in to check with us & he's the best too.

Dwayne in service is the best! Earl in sales looks for us anytime we stop in to check with us & he's the best too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We’re grateful for your business and feedback! It's fantastic to hear that Dwayne and Earl take such good care of you. We hope to see you again at Priority Toyota Springfield!

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As always Anthony Vargas took great care of me. He deserves whatever the best employee gets! Thank you Anthony

As always Anthony Vargas took great care of me. He deserves whatever the best employee gets! Thank you Anthony

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the review! We couldn't agree more; Anthony is an all-star! We'll be sure to pass along your kind words, and we hope to see you again at Priority Toyota Springfield!

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Long time customer - numerous vehicles - many services - especially like great technical advisors like Dwayne and Simon

Long time customer - numerous vehicles - many services - especially like great technical advisors like Dwayne and Simon

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for your kind words and for being a long-time customer of Priority Toyota Springfield! Dwayne and Simon will be thrilled to hear your compliments. We look forward to serving you again!

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We bought a 2025 Camry and had it titled to our living trust. After paying almost $1,000 for document fees. They made an error titling it as business use. This resulted in a increase in my personal property tax. It took multiple trips to the DMV and tax office to correct the error. I wrote the dealer twice and got mo response.

We bought a 2025 Camry and had it titled to our living trust. After paying almost $1,000 for document fees. They made an error titling it as business use. This resulted in a increase in my personal property tax. It took multiple trips to the DMV and tax office to correct the error. I wrote the dealer twice and got mo response.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I am satisfied with the work, however, the prices are too high..I would appreciate more discounts.

I am satisfied with the work, however, the prices are too high..I would appreciate more discounts.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thanks so much for your rating! Please reach out if you ever need anything in the future.

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Service for periodic maintenance and inspections for past 10 years has been superb! All work was performed to my total satisfaction.

Service for periodic maintenance and inspections for past 10 years has been superb! All work was performed to my total satisfaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're honored to be your trusted service team for the past decade! Thank you for choosing Priority Toyota Springfield and for sharing your feedback. We look forward to helping you next time!

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