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Priority Toyota Springfield

(577 reviews)

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Reviews

(577 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Priority Toyota Springfield from DealerRater.

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very happy repair done under warranty very pleased liked the outcome car is fine bow

very happy repair done under warranty very pleased liked the outcome car is fine bow

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear your recall service went smoothly, Stephen! Thanks for trusting our Priority Toyota Springfield team with your vehicle's care!

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Love having a dedicated service advisor who knows my vehicle. Anthony V is great and always willing to get me in to have my vehicle serviced while working with my schedule. it is also nice that they plenty of spaces to work while you wait.

Love having a dedicated service advisor who knows my vehicle. Anthony V is great and always willing to get me in to have my vehicle serviced while working with my schedule. it is also nice that they plenty of spaces to work while you wait.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Anthony and our team! We appreciate your business and hope to see you again at Priority Toyota Springfield. Safe travels!

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Staff members were very friendly, knowledgeable, professional and helpful. I would recommend friends, family members and even others.

Staff members were very friendly, knowledgeable, professional and helpful. I would recommend friends, family members and even others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review and the recommendation! We are thrilled to hear that you had a good experience with our team, and we hope to see you again at Priority Toyota Springfield.

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My tech advisor did a great job explaining repair options and kept me updated on progress throughout! My vehicle was returned on time and is running great!

My tech advisor did a great job explaining repair options and kept me updated on progress throughout! My vehicle was returned on time and is running great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're glad you had a smooth and informative experience with us. See you next time at Priority Toyota Springfield!

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Service center has always been solid for me. Anthony Vargas is a stand out Service Advisor

Service center has always been solid for me. Anthony Vargas is a stand out Service Advisor

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

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Very professiona. Dwayne answered all my questions and his top notch recommendations. I will always rely on his expertise.

Very professiona. Dwayne answered all my questions and his top notch recommendations. I will always rely on his expertise.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ablah, connecting with customers is one of our favorite things about our jobs! Dwayne will be so proud to hear that you trust his recommendations at Priority Toyota Springfield. Thank you for your business!

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Hands down the best car-buying experience I’ve had after owning seven cars. I spent weeks researching on sites like Cars.com and AutoNation and visited multiple dealerships while hunting for a 2026 Tacoma TRD Pro. I ended up back at Priority Toyota of Springfield solely because of Peter Nartey. Peter is warm, genuinely accommodating, and never made me feel pressured, even before I committed to the purchase. He worked hard to save me money by price matching and securing my military discount. It’s rare to find a salesperson who truly balances the needs of the consumer with the business, but Peter does it perfectly. Highly recommend working with him!

Hands down the best car-buying experience I’ve had after owning seven cars. I spent weeks researching on sites like Cars.com and AutoNation and visited multiple dealerships while hunting for a 2026 Tacoma TRD Pro. I ended up back at Priority Toyota of Springfield solely because of Peter Nartey. Peter is warm, genuinely accommodating, and never made me feel pressured, even before I committed to the purchase. He worked hard to save me money by price matching and securing my military discount. It’s rare to find a salesperson who truly balances the needs of the consumer with the business, but Peter does it perfectly. Highly recommend working with him!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your Tacoma! We're thrilled to hear Peter made your experience so positive. We’ll be sure to pass along your kind words, and we hope you enjoy your new ride! Thank you from all of us at Priority Toyota Springfield.

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Khayal Aliyev is a well informed advisor that listen to client's concerns. His electronic updates help to make inform decisions. Really appreciate your efforts with this service. Thank you.

Khayal Aliyev is a well informed advisor that listen to client's concerns. His electronic updates help to make inform decisions. Really appreciate your efforts with this service. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your appreciation for Khayal and our team. It's wonderful to know you are kept well informed and your concerns are addressed here at Priority Toyota Springfield. We look forward to serving you again!

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The service team, especially Anthony, is professional and does an excellent job communicating. Will service my Toyota here as long as I have it.

The service team, especially Anthony, is professional and does an excellent job communicating. Will service my Toyota here as long as I have it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Priority Toyota Springfield and for sharing your experience with Anthony and our team. We look forward to servicing your Toyota for many years to come!

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Service department Very welcoming! Mike Nelson was a professional with a touch of kindness. He did responded to my needs and did advise on my future services needed.

Service department Very welcoming! Mike Nelson was a professional with a touch of kindness. He did responded to my needs and did advise on my future services needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ms. Daniels, we're glad to hear about your positive experience with Mike! Thank you for choosing Priority Toyota Springfield and for sharing your feedback! We will pass along your kind words to Mike.

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