Reviews
We have owned Toyota vehicles for more than 30 years, having purchased our first Toyota from Bill Page Toyota in Falls Church, Virginia in 1990. Since then, we have continued purchasing and having our vehicles serviced at the dealships, Kay Jennings of Springlield, Virginia and Priority Toyota of Springfield, Virginia. The sales and services departments have always given us excellent attention in all areas of our concerns and needs. Service is done in a timely and professional manner, and that kind of attention has us always coming back for Five Star Service.
We have owned Toyota vehicles for more than 30 years, having purchased our first Toyota from Bill Page Toyota in Falls Church, Virginia in 1990. Since then, we have continued purchasing and having our vehicles serviced at the dealships, Kay Jennings of Springlield, Virginia and Priority Toyota of Springfield, Virginia. The sales and services departments have always given us excellent attention in all areas of our concerns and needs. Service is done in a timely and professional manner, and that kind of attention has us always coming back for Five Star Service.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you have trusted Toyota dealerships for over 30 years truly means a great deal, Donbert. Thank you for choosing Priority Toyota Springfield and for sharing your continued experience with both sales and service. We are proud to provide the timely, professional care that keeps you coming back. We look forward to taking care of you again on your next visit.
Great service and And Anthony Vargas did an outstanding job.will highly recommend Priority to others.
Great service and And Anthony Vargas did an outstanding job.will highly recommend Priority to others.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing your experience, pjschuck. Thank you for choosing Priority Toyota Springfield and for recognizing Anthony Vargas for his outstanding service. We truly appreciate your recommendation and look forward to seeing you again soon.
I had an excellent experience with this service department from start to finish. The staff was professional, honest, and kept me informed throughout the entire process. They diagnosed the issue quickly, explained everything clearly without pressure, and completed the work on time. It’s rare to find this level of customer care and transparency—highly recommend!
I had an excellent experience with this service department from start to finish. The staff was professional, honest, and kept me informed throughout the entire process. They diagnosed the issue quickly, explained everything clearly without pressure, and completed the work on time. It’s rare to find this level of customer care and transparency—highly recommend!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
David, thank you for recommending Priority Toyota Springfield! We are thrilled to hear that you had a five-star experience with our service team! See you next time!
Satisfactory service received for my Corolla over the years I have been to the dealer
Satisfactory service received for my Corolla over the years I have been to the dealer
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We're more than glad to know that you receive great services with our team here at Priority Toyota Springfield! Thank you for your loyalty and support. See you next time.
Thorough, great communication; really appreciate the video!Anthony was very helpful. Appreciate car being returned without paper on the mats!
Thorough, great communication; really appreciate the video!Anthony was very helpful. Appreciate car being returned without paper on the mats!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Anthony and our team kept you informed every step of the way at Priority Toyota Springfield. We truly appreciate your business and hope to work with you again down the road. Take care!
We like the priorities for life and support from the service staff at Priority Toyota
We like the priorities for life and support from the service staff at Priority Toyota
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your recommendation and are so happy that your experience at Priority Toyota Springfield was a pleasant one! Come see us again for any of your future automotive needs down the road. Take care!
Dwayne McClain is hands down the best service manager! Give him everything and never lose him!!
Dwayne McClain is hands down the best service manager! Give him everything and never lose him!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review! So glad you were happy with your service. Please reach out if you ever need anything going forward!
Even though my car is no longer under warranty, I still prefer to bring my car to Priority Springfield for service.
Even though my car is no longer under warranty, I still prefer to bring my car to Priority Springfield for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust and loyalty, Stephanie! We're so glad to have you at Priority Toyota Springfield. Let us know whenever you need anything.
I’ve taken my car in for service at Priority a couple of times. In the past, I was disappointed with how long things took, and that I wasn’t kept in informed. But this time I was completely satisfied. They let me know the estimate, and kept me in the loop. as they were doing the work. They finished in the time they said they would. And it didn’t cost an arm and leg.
I’ve taken my car in for service at Priority a couple of times. In the past, I was disappointed with how long things took, and that I wasn’t kept in informed. But this time I was completely satisfied. They let me know the estimate, and kept me in the loop. as they were doing the work. They finished in the time they said they would. And it didn’t cost an arm and leg.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Priority Toyota Springfield and for sharing your experience! We are delighted to hear that your most recent service experience met your expectations. Your feedback means a lot to us and we hope to see you again down the road! Take care!
Friendly, knowledgeable tech advisors and salespeople. Nice waiting area. Availability of transportation by shuttle to subway station or other locations within a specified range.
Friendly, knowledgeable tech advisors and salespeople. Nice waiting area. Availability of transportation by shuttle to subway station or other locations within a specified range.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you were pleased with our team and our amenities, including the shuttle service! Thank you for choosing Priority Toyota Springfield and for sharing your experience. See you next time!