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AutoNation CDJR Carlsbad

(766 reviews)
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(766 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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From the initial call to pick up the truck center was

From the initial call to pick up the truck center was awesome ! Danny took care of us and got our repairs done in half the time any other dealership could. He was responsive and always kept us updated. We own a lot of Dodge trucks and all our trucks will be coming here from now on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

I made an appointment Friday to service our Jeep Wrangler

I made an appointment Friday to service our Jeep Wrangler on the following Monday morning. Everything worked out great. The sales Representative was patiently waiting on me as I was running a few minutes late. They held my service time and started working on the vehicle immediately. Thanks again Autonation of Dodge in Carlsbad for taking care of me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Philip, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

Presley was the absolute best I have never had such a

Presley was the absolute best I have never had such a great car buying experience. He explained everything perfectly and was entertaining during the entire process. Out of everyone there I would highly recommend Presley!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Julia, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Consumer response

Thank you for everything!

Everything went smoothly after a warranty issue of the

Everything went smoothly after a warranty issue of the camera not working any longer. Camera was replaced and including an oil change, windshield wipers and tire rotation and alignment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Gregory, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Robert was very professional and helpful.

Robert was very professional and helpful. Thank you Robert, I appreciate the help. I would recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

This location got me in real fast and got me out even

This location got me in real fast and got me out even faster. I couldn't figure out what the heck was going on with my vehicle. And they instantly diagnosed it! The gentleman said that they're pretty busy and pretty booked, but they ended up getting me my truck back to very next day.!! I am absolutely amazed by how efficient and friendly this location is. They truly do take pride and helping others and it definitely shows. If you want your heart to smile, this is a place to be. Danny, you are amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Michael was great from the moment he received my car for

Michael was great from the moment he received my car for service until my Jeep was ready for pick up. He communicated with me regarding each milestone my Jeep underwent without me reaching out to get a hold of him. I was very happy with his professionalism and I definitely will be back to service my Jeep there! Awesome Job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!

Danny was super helpful and communicated the whole time.

Danny was super helpful and communicated the whole time. Wouldn't go anywhere else. Thank you for the great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Nick, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Carlsbad. Feel free to stop by if you ever need any more help.

Being from another state, I was well taken care of.

Being from another state, I was well taken care of. Easy check in and they go me right in take take care of my issue!! The waiting area was great also!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Conner and team received our 2011 Dodge Ram on Tuesday

Conner and team received our 2011 Dodge Ram on Tuesday with a no start and had it diagnosed Wednesday needing a new PCM. Had it back in service Friday same week. Now Autonation Dodge is our go to for t he rest of our Dodge trucks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Carlsbad! If you ever need help, just give us a call. Happy motoring!