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AutoNation CDJR Carlsbad

(800 reviews)
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(800 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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The Sales Team was Professional and Courteous.

The Sales Team was Professional and Courteous. The team made purchasing a new vehicle easy and pain-free. In addition, they were very accommodating to my family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jason, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Wait was long for a oil change.

Wait was long for a oil change. First time I had too wait for three hours and no shuttle service.Have been going to the Carlsbad facility. Since 2011 when it was Bob Baker.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Marie, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (760) 292-2515 for further assistance with moving forward. We hope to hear from you in the future.

Best place to buy you car excellent serves they make sure

Best place to buy you car excellent serves they make sure you get the car happy with my jeep and they did make you feel comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jesse, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Sara was my service advisor, and she is awesome.

Sara was my service advisor, and she is awesome. She has always been very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Carlsbad. Please let us know if there is anything else we can do for you; we are more than happy to help!

Excellent customer service.

Excellent customer service. My car was ready on time as promised. Drop off and pick up was a breeze. I would definitely recommend this location for any of your service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Diana, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

We rarely write reviews but felt we should in connection

We rarely write reviews but felt we should in connection with our recent purchase at AutoNation Jeep in Carlsbad. We worked with James Benway in purchasing a Jeep Wrangler and had a VERY POSITIVE experience. We had not purchased a car for 8 years so a lot with cars had changed. James explained all the features re the Jeep, researched other vehicles that fit our needs, and came up with a fair price. Throughout the process James was very patient and created a stress free experience. As good as our car buying experience was, James has followed up after the sale and offered to answer any questions we may have. Something you don't find very often with car salespeople. We would highly recommend the AutoNation Jeep dealership and especially James Benway.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

The Sales Team was Professional and Courteous.

The Sales Team was Professional and Courteous. They made purchasing a new vehicle calming and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

Charles and Alex were wonderful to deal with and made for

Charles and Alex were wonderful to deal with and made for a very pleasant car buying experience. Would highly recommend them. Five stars all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sean, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

The service department was quick to get me in and the

The service department was quick to get me in and the follow up was efficient and timely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

I bought my RAM RHO in January 2025, and recently it was

I bought my RAM RHO in January 2025, and recently it was time for the first service. I’ve never owned a RAM before, so this was my first visit to AutoNation RAM in Oceanside—and I couldn’t be happier with the experience. The service was great, but what really stood out was the staff, especially Danny and Connor. They listened, gave me super helpful advice, and took the time to walk me through things I didn’t know about the truck. I drove a Ford F-150 for years and was worried switching to a RAM might be a letdown—but thanks to these guys, it’s been the opposite. Now I’m using features I didn’t even know I had! I totally recommend this service center to all RAM truck owners.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us, Walter! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Carlsbad and we hope to be of service again in the future.