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UDrive USA

(17 reviews)
Visit UDrive USA
Sales hours: 10:00am to 6:30pm
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Sales
Monday 10:00am–6:30pm
Tuesday 10:00am–6:30pm
Wednesday 10:00am–6:30pm
Thursday 10:00am–6:30pm
Friday 10:00am–6:30pm
Saturday 11:00am–4:00pm
Sunday Closed
(757) 852-0273 (757) 852-0273

Inventory

See all 231 vehicles from this dealership.

About our dealership

At U Drive, we take pride in the way we do business. We focus 100% on our customers and believe car-buying should be a fun, hassle-free experience! Our impressive selection of cars, trucks, and SUVs is sure to meet your needs. We'd like to thank you for considering U Drive for your next vehicle purchase.
Find your next car at U Drive in Chesapeake, VA

Reviews

(17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very satisfied with vehicle and services!

Very satisfied with vehicle and services! The staff was very kind. I definitely recommend Udrive

Very satisfied with vehicle and services!

Very satisfied with vehicle and services! The staff was very kind. I definitely recommend Udrive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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About 4 weeks after purchasing a “reliable “ car and some

About 4 weeks after purchasing a “reliable “ car and some inclement weather it was non stop problems. At the time of purchasing they reassured the car had no faults. Of course insurance they also tried to sell doesn’t cover the cars issues. Unless you have insurance inspector level knowledge on cars and what to look i suggest going to a reputable or certified dealer.

About 4 weeks after purchasing a “reliable “ car and some

About 4 weeks after purchasing a “reliable “ car and some inclement weather it was non stop problems. At the time of purchasing they reassured the car had no faults. Of course insurance they also tried to sell doesn’t cover the cars issues. Unless you have insurance inspector level knowledge on cars and what to look i suggest going to a reputable or certified dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My husband and I purchased a mini van from here and

My husband and I purchased a mini van from here and within hours of driving off the lot the Check engine light came on and the van started driving really rough. We felt like we were out of options because the van was sold to us “as-is”. I called the dealership the next morning and explained our situation to Nash, who was just as concerned as we were. Nash took care of the problem almost immediately. He had the van towed back to the dealership the next day and quickly addressed the problem. He was very pleasant to work with throughout the entire process. I value and appreciate his willingness and concern to make things right. Also, shout out to Chris who we initially worked with prior to making our official purchase. He was also patient and pleasant to work with. Overall, I feel that the dealership deserves a 5 star rating.They don't push anything on you. They let you take your time and answer your questions to the best of their knowledge. Most importantly they take pride in what they do and are willing to make things right in circumstances that they don't necessarily have to. Also, this dealership has a wide selection and great prices.

My husband and I purchased a mini van from here and

My husband and I purchased a mini van from here and within hours of driving off the lot the Check engine light came on and the van started driving really rough. We felt like we were out of options because the van was sold to us “as-is”. I called the dealership the next morning and explained our situation to Nash, who was just as concerned as we were. Nash took care of the problem almost immediately. He had the van towed back to the dealership the next day and quickly addressed the problem. He was very pleasant to work with throughout the entire process. I value and appreciate his willingness and concern to make things right. Also, shout out to Chris who we initially worked with prior to making our official purchase. He was also patient and pleasant to work with. Overall, I feel that the dealership deserves a 5 star rating.They don't push anything on you. They let you take your time and answer your questions to the best of their knowledge. Most importantly they take pride in what they do and are willing to make things right in circumstances that they don't necessarily have to. Also, this dealership has a wide selection and great prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Worked with dealer to get the right price and they sold

Worked with dealer to get the right price and they sold it out from under us. Do not trust these guys.

Worked with dealer to get the right price and they sold

Worked with dealer to get the right price and they sold it out from under us. Do not trust these guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience, great inventory selections, purchasing

Great experience, great inventory selections, purchasing was a breeze with them, will buy from them again

Great experience, great inventory selections, purchasing

Great experience, great inventory selections, purchasing was a breeze with them, will buy from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I texted about the vehicle got 1text back nothing back

I texted about the vehicle got 1text back nothing back after that.would have liked to have bought the Hummer 3.

I texted about the vehicle got 1text back nothing back

I texted about the vehicle got 1text back nothing back after that.would have liked to have bought the Hummer 3.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Went to this dealership money in hand to purchase 2

Went to this dealership money in hand to purchase 2 vehicles. First vehicle had tire light on, ABS light on and brake light on. Went back in said no way was I test driving the jeep with those issues. His comment, oh yeah that part is coming in Friday- that is a serious safety issue. Second vehicle wouldn’t even start. But wait we emailed you and said we were coming in to test drive. You wanted me to test drive a broken vehicle? What else are you hiding.

Went to this dealership money in hand to purchase 2

Went to this dealership money in hand to purchase 2 vehicles. First vehicle had tire light on, ABS light on and brake light on. Went back in said no way was I test driving the jeep with those issues. His comment, oh yeah that part is coming in Friday- that is a serious safety issue. Second vehicle wouldn’t even start. But wait we emailed you and said we were coming in to test drive. You wanted me to test drive a broken vehicle? What else are you hiding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Friendly staff.

Friendly staff. Seen decent. Just couldn't see the vehicle I was interested in. They had a large selection of vehicles.

Friendly staff.

Friendly staff. Seen decent. Just couldn't see the vehicle I was interested in. They had a large selection of vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horrible, they sell lemons & still haven't received my

Horrible, they sell lemons & still haven't received my title after 10 months. Everytime I have to deal with something with this car, ima leave a bad review because it's sad. Just coming up on a year having this van and it's been down more months than I've owned it. UPDATE: They tried to call and bribe me with a gift card to change my review then said they will give me a discount on a car as if I would give them another dime! Please STAY AWAY .. & don't trust the reviews my only option is to try to sell it to a mechanic as is, & pray I get a fraction of what I paid & btw they don't do dmv work correctly, I still have no title to this day and bought the car out right so guess what ! I have to sit in the dmv for a copy of the title to even sell the car. Thank you so much drive for a stressful year and no car Finally got a title, had to go to the dmv for it and pick and pull is only offering 374 nobody else wants to buy it. So I paid 7,000 in cash for this van, never got to drive it and put more money into it for work and coming out with nothing. This is ridiculous. WORSE EXPERIENCE EVER!

Horrible, they sell lemons & still haven't received my

Horrible, they sell lemons & still haven't received my title after 10 months. Everytime I have to deal with something with this car, ima leave a bad review because it's sad. Just coming up on a year having this van and it's been down more months than I've owned it. UPDATE: They tried to call and bribe me with a gift card to change my review then said they will give me a discount on a car as if I would give them another dime! Please STAY AWAY .. & don't trust the reviews my only option is to try to sell it to a mechanic as is, & pray I get a fraction of what I paid & btw they don't do dmv work correctly, I still have no title to this day and bought the car out right so guess what ! I have to sit in the dmv for a copy of the title to even sell the car. Thank you so much drive for a stressful year and no car Finally got a title, had to go to the dmv for it and pick and pull is only offering 374 nobody else wants to buy it. So I paid 7,000 in cash for this van, never got to drive it and put more money into it for work and coming out with nothing. This is ridiculous. WORSE EXPERIENCE EVER!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently bought a Mercedes from udrive, and I couldn't

I recently bought a Mercedes from udrive, and I couldn't be happier! Initially, I had doubts – after all, this isn't just a dress, but a car for my family and our beloved dog. udrive eased my worries and even included a complimentary 3-month warranty with my purchase. Their exceptional service and support have made me a loyal customer. Highly recommended!

I recently bought a Mercedes from udrive, and I couldn't

I recently bought a Mercedes from udrive, and I couldn't be happier! Initially, I had doubts – after all, this isn't just a dress, but a car for my family and our beloved dog. udrive eased my worries and even included a complimentary 3-month warranty with my purchase. Their exceptional service and support have made me a loyal customer. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 17 reviews