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Meet JAKE LYNCH

JAKE LYNCH headshot
SALES CONSULTANT
(23 reviews)

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Industry experience 3 years
Dealership experience 3 years

Originally from Woodbury NJ, been in VA for 3 years. I look forward to helping you find the vehicle that best suits your needs, lifestyle, and budget.

Reviews

They all was very helpful and made the process very

They all was very helpful and made the process very smooth. I recommend them anytime!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Stay away from this dealership.

Stay away from this dealership. Spent a week working with the salesman Jake to make a deal happen. They would not match the trade in rate we were offered by another dealership so we had to setup a trade with a different dealer to get the higher price then use that money to buy from Southern Ford. Once we had all the numbers lined up went through the process for all of the financials and insurances were told the car was ours and we were good to go. Then we get a call that the credits that they guaranteed us the vehicle qualified for didn’t go through and we would need an additional $7500 to purchase the car. They didn’t standby the guarantees they made us and said they were just as surprised that it didn’t qualify. They are suppose to be the “experts” and should not repeatedly tell a customer that a credit will be applied to the purchase and then not stand behind their wrongdoing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everything went very smoothly and I will use this

Everything went very smoothly and I will use this dealership again next year. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jake, Manny and Jared were very helpful again.

Jake, Manny and Jared were very helpful again. This is my second purchase at this location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was completed in a timely fashion.

The service was completed in a timely fashion. They also have better pricing than the Chevy dealership I used to go to, so I bring my Chevy there also for routine maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Eddie Marshall made sure to get the transit van in and

Eddie Marshall made sure to get the transit van in and serviced in a quick and timely fashion. Yulia Conway did an excellent job of setting the appointment and communicating time expectations for the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

What I need was done in a good manner and they call when

What I need was done in a good manner and they call when they were done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great service and personnel are friendly,

Always great service and personnel are friendly, knowledgeable and helpful. Would recommend to anyone looking for a vehicle or service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jon Conway and Jake lunch have been nothing short of

Jon Conway and Jake lunch have been nothing short of impeccable since I first purchased my car here. Love them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Failure to follow through on my continued service

Failure to follow through on my continued service required on my new 2024 Ranger. Service not communicate with me either even after weeks of waiting. I regret buying my new Ranger from Southern Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.