Reviews
Kyler was the best sales person, made the process super easy and fun, would recommend him and Oakes to everyone looking for a vehicle!
Kyler was the best sales person, made the process super easy and fun, would recommend him and Oakes to everyone looking for a vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Russell, it’s awesome to hear Kyler made the process smooth and fun! We truly appreciate your recommendation and look forward to seeing you again at Oakes GMC. Safe travels ahead!
Kyler was amazing, hands down one of the best experiences i have had at a dealership!
Kyler was amazing, hands down one of the best experiences i have had at a dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff, we are pleased to hear that Kyler was amazing! Thanks for sharing with Oakes GMC.
Kyler made this a quick and easy process, and no hassle purchase. He’s very knowledgeable and easy to talk to at the same time. He’s also answered several of my questions about some of the features on the truck I needed help with. His customer service does not end after you drive off the lot.
Kyler made this a quick and easy process, and no hassle purchase. He’s very knowledgeable and easy to talk to at the same time. He’s also answered several of my questions about some of the features on the truck I needed help with. His customer service does not end after you drive off the lot.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Kyler and our team! We are delighted to hear how helpful he’s been, even after you drove off the lot. Enjoy the new truck and see you next time at Oakes GMC!
Contacted through email about stock that showed up on the GMC portal. Kyler got back in touch with me quickly and discussed details. Vehicle was already discounted quite a bit off MSRP so not a lot of negotiation required. Flew into KC from out of state and caught an Uber over to the dealership. Price listed was exactly what I paid. After test driving the vehicle, was probably only in dealership for an hour or two before leaving with keys in hand. Easy process and would buy from again.
Contacted through email about stock that showed up on the GMC portal. Kyler got back in touch with me quickly and discussed details. Vehicle was already discounted quite a bit off MSRP so not a lot of negotiation required. Flew into KC from out of state and caught an Uber over to the dealership. Price listed was exactly what I paid. After test driving the vehicle, was probably only in dealership for an hour or two before leaving with keys in hand. Easy process and would buy from again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Matt, thank you for sharing your feedback about your experience with Kyler and the team! We appreciate your business and hope you enjoy your new ride. Safe travels from all of us at Oakes Buick GMC!
Our salesman was very pleasant and helpful. We went there to look and didn’t have our trade with us and they were very understanding.
Our salesman was very pleasant and helpful. We went there to look and didn’t have our trade with us and they were very understanding.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
We are pleased you felt supported by our team! Thank you for choosing Oakes GMC and for sharing your experience with us.
Nate Wolfer was great to work with. He kept us informed about the car we were interested in purchasing and was able to answer all our questions. He continues to follow-up with us after the purchase.
Nate Wolfer was great to work with. He kept us informed about the car we were interested in purchasing and was able to answer all our questions. He continues to follow-up with us after the purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your wonderful feedback! We’re so honored to hear that you had a successful purchasing experience with Nate. We’ll be sure to pass your generous comments to him. We wish you safe travels in your new vehicle and hope you’ll return to Oakes GMC for future auto needs! Take care!
Nate Wolfer was extremely helpful and made our experience at trading and buying a new truck easy and enjoyable. Would recommend Nate and Oakes GMC highly.
Nate Wolfer was extremely helpful and made our experience at trading and buying a new truck easy and enjoyable. Would recommend Nate and Oakes GMC highly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad you are satisfied with your trade-in and purchase experience! Thanks for choosing Oakes GMC and for giving a shout out to Nate. See you next time!
Excellent. Vehicle was as promised and a professional dealership a pleasure to deal with. Easy buying experience.
Excellent. Vehicle was as promised and a professional dealership a pleasure to deal with. Easy buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Adrian, hearing you had such a seamless experience at Oakes GMC made our day! We hope to work with you again in the future! Appreciate your support!
Quinten was awesome! It was a very easy process and we are glad to have our new truck! Thanks Quinten!
Quinten was awesome! It was a very easy process and we are glad to have our new truck! Thanks Quinten!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new truck! We're delighted to hear Quinten made the process so smooth. Thank you for choosing Oakes GMC and sharing your experience!
HORRIBLE EXPERIENCE!!! Was working a deal over the phone, and salesperson, Asia said it was the financing was being finalized and set an appointment for me to come pick the car up. (We are over 800 credit) Thirty minutes later, Asia texted me and said the car was now unavailable, they had just sold it out from under me. I had offered a deposit earlier in the day, but Asia did not believe it was necessary. I would have already taken delivery of the car, but I was ghosted by Asia, she did not reply to my messages, then the following day she responded like nothing had even happened. I spoke to the manager on the phone and he apologized and told me Asia was a new employee, and he would train her better… still didn’t fix the issue- DO NOT BUY FROM OAKES!
HORRIBLE EXPERIENCE!!! Was working a deal over the phone, and salesperson, Asia said it was the financing was being finalized and set an appointment for me to come pick the car up. (We are over 800 credit) Thirty minutes later, Asia texted me and said the car was now unavailable, they had just sold it out from under me. I had offered a deposit earlier in the day, but Asia did not believe it was necessary. I would have already taken delivery of the car, but I was ghosted by Asia, she did not reply to my messages, then the following day she responded like nothing had even happened. I spoke to the manager on the phone and he apologized and told me Asia was a new employee, and he would train her better… still didn’t fix the issue- DO NOT BUY FROM OAKES!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I'm really sorry to hear about your frustrating experience. This certainly doesn't reflect the high standards of service we pride ourselves on. Apologies for any miscommunication and the inconvenience it caused you, but we appreciate your feedback as it helps us improve. If you're open to discussing this further or giving us another chance, I'd be happy to assist you personally - please don't hesitate to reach out. Thank you, Bob Winnett - General Manager - [email protected]