Skip to main content

Gregg Young Abrams

(1,118 reviews)
2023 consumer dealer award
View 1 awards
2023 consumer dealer award

Reviews

(1,118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gregg Young Abrams from DealerRater.

Want to share your experience with this dealership?

Write a review

Dealership has outstanding costumer service, is always prompt, and work you you to get in and what you need done ASAP.

Dealership has outstanding costumer service, is always prompt, and work you you to get in and what you need done ASAP.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Service was very over-priced and took almost 2 hours to do a basic oil change with tire rotation. The price of oil change with filters and tire rotation was highway robbery at over $600!!

Service was very over-priced and took almost 2 hours to do a basic oil change with tire rotation. The price of oil change with filters and tire rotation was highway robbery at over $600!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The staff is very kind. My Ram 1500 had damage to the rear which required the box panel and rear bumper to be replaced. When I got it back it looked just like it did when it was brand new. I received a free loaner to use while the work was being done. I will definitely be going here for any future repair needs!

The staff is very kind. My Ram 1500 had damage to the rear which required the box panel and rear bumper to be replaced. When I got it back it looked just like it did when it was brand new. I received a free loaner to use while the work was being done. I will definitely be going here for any future repair needs!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Price for oil change and fuel filters about $100 more than last time. I have an issue I wanted looked at and was told $190 to do this that’s crazy when the free inspection would have found it. They said they did the inspection but could provide the sheet. When I questioned all this I said I guess I need to take my business elsewhere and the service advisor agreed. No customer service whatsoever so ever and no care. Very sad since I bought the vehicle when it was Chrysler world now new ownership employees could care less about keeping a customer

Price for oil change and fuel filters about $100 more than last time. I have an issue I wanted looked at and was told $190 to do this that’s crazy when the free inspection would have found it. They said they did the inspection but could provide the sheet. When I questioned all this I said I guess I need to take my business elsewhere and the service advisor agreed. No customer service whatsoever so ever and no care. Very sad since I bought the vehicle when it was Chrysler world now new ownership employees could care less about keeping a customer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

They had the truck i wanted finance process was fast and easy angelo was great thanks

They had the truck i wanted finance process was fast and easy angelo was great thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Mason Petzel did a great job helping me find my vehicle! He was very understanding and answered all my questions.

Mason Petzel did a great job helping me find my vehicle! He was very understanding and answered all my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Mike Kempka did a great on understanding my needs and sold me a great truck

Mike Kempka did a great on understanding my needs and sold me a great truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

The best dealership in wisconsin by a mile staff are excellent specially Paige goes the extra mile

The best dealership in wisconsin by a mile staff are excellent specially Paige goes the extra mile

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Got an oil change, asked for tires to be rotated. This was the 3rd oil change I have had. The oil change was completed, tires were not rotated, they did wash my car. I'm pretty sure it was 1 hr 10-15 minutes. I was told my tires were bad and they are 8 years old. I told them I was pretty disappointed as I bought my car from Gregg Young 16 months and only put on 9k miles in that time. So when I bought my truck from them my tires were 6-7 years old. I'm pretty unhappy about that. I did talk to a sales person and was offered $300 off new tires. I already talked to my local shop and ordered tires through them as I trust them.

Got an oil change, asked for tires to be rotated. This was the 3rd oil change I have had. The oil change was completed, tires were not rotated, they did wash my car. I'm pretty sure it was 1 hr 10-15 minutes. I was told my tires were bad and they are 8 years old. I told them I was pretty disappointed as I bought my car from Gregg Young 16 months and only put on 9k miles in that time. So when I bought my truck from them my tires were 6-7 years old. I'm pretty unhappy about that. I did talk to a sales person and was offered $300 off new tires. I already talked to my local shop and ordered tires through them as I trust them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

I asked about the automatic brake system Didn't seem to get any help on this and the price was kind of high

I asked about the automatic brake system Didn't seem to get any help on this and the price was kind of high

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 1118 reviews