Reviews
Pretty disappointed with how this was handled. I reached out last night about a Dodge Challenger they had listed and then called today to let them know I wanted to come see it. I submitted a credit application along with my bank statement and other documents around 2 PM and told them I could be there around 3 PM. I was told to wait, so I did. After waiting two hours without hearing anything back, I finally called to follow up and see what was going on. Shortly after that, I got a call telling me the car had just been sold. I completely understand that used cars are first come, first served and someone else can buy a vehicle. That’s not my issue. My issue is that I was actively communicating with them, submitted all of my personal and financial information, was ready to come down, and followed their direction to wait. If someone else was already there looking at the car or in the process of buying it, I would have appreciated a simple heads-up before I went through the application process and sent over my financial documents. Instead, I waited two hours and had to call them myself just to get an update. Just really poor communication and a frustrating experience.
Pretty disappointed with how this was handled. I reached out last night about a Dodge Challenger they had listed and then called today to let them know I wanted to come see it. I submitted a credit application along with my bank statement and other documents around 2 PM and told them I could be there around 3 PM. I was told to wait, so I did. After waiting two hours without hearing anything back, I finally called to follow up and see what was going on. Shortly after that, I got a call telling me the car had just been sold. I completely understand that used cars are first come, first served and someone else can buy a vehicle. That’s not my issue. My issue is that I was actively communicating with them, submitted all of my personal and financial information, was ready to come down, and followed their direction to wait. If someone else was already there looking at the car or in the process of buying it, I would have appreciated a simple heads-up before I went through the application process and sent over my financial documents. Instead, I waited two hours and had to call them myself just to get an update. Just really poor communication and a frustrating experience.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
they wont give you address of were the vehicle is located once you show up they tell you it at another lot. drove to phoenix and the car was in Glendale. wasted my time and gas.
they wont give you address of were the vehicle is located once you show up they tell you it at another lot. drove to phoenix and the car was in Glendale. wasted my time and gas.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I hate to say this but I got "GOT" too. Called and emailed several times throughout today to verify location and availability of several cars before sending my elderly parents there via Lyft. They sat for 2 hours only to be told that each one had just sold or was moved to the Glendale location. They were told that for my price range (mind you, I sent them with a list of 7 cars in my range), it was going to be hard to find something; instead they were offered cars double the price. A scam just to get people through the door. My parents darn near took a Lyft back home in tears. I am in literal tears. Beware!!! I'm not sure if zero stars was an option.
I hate to say this but I got "GOT" too. Called and emailed several times throughout today to verify location and availability of several cars before sending my elderly parents there via Lyft. They sat for 2 hours only to be told that each one had just sold or was moved to the Glendale location. They were told that for my price range (mind you, I sent them with a list of 7 cars in my range), it was going to be hard to find something; instead they were offered cars double the price. A scam just to get people through the door. My parents darn near took a Lyft back home in tears. I am in literal tears. Beware!!! I'm not sure if zero stars was an option.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I hate to say this but I got "GOT" too. Called and emailed several times throughout today to verify location and availability of several cars before sending my elderly parents there via Lyft. They sat for 2 hours only to be told that each one had just sold or was moved to the Glendale location. They were told that for my price range (mind you, I sent them with a list of 7 cars in my range), it was going to be hard to find something; instead they were offered cars double the price. A scam just to get people through the door. My parents darn near took a Lyft back home in tears. I am in literal tears. Beware!!! I'm not sure if zero stars was anoption.
I hate to say this but I got "GOT" too. Called and emailed several times throughout today to verify location and availability of several cars before sending my elderly parents there via Lyft. They sat for 2 hours only to be told that each one had just sold or was moved to the Glendale location. They were told that for my price range (mind you, I sent them with a list of 7 cars in my range), it was going to be hard to find something; instead they were offered cars double the price. A scam just to get people through the door. My parents darn near took a Lyft back home in tears. I am in literal tears. Beware!!! I'm not sure if zero stars was anoption.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I found a 2011 Range Rover at this dealership. I don’t know why they are reviewed so low. My experience was AWESOME ..paid for the car cash and it runs like a dream. Wes is awesome and responsive . Do your homework… if you see a car you like here.. go check it out. I’d buy from this lot again for sure!
I found a 2011 Range Rover at this dealership. I don’t know why they are reviewed so low. My experience was AWESOME ..paid for the car cash and it runs like a dream. Wes is awesome and responsive . Do your homework… if you see a car you like here.. go check it out. I’d buy from this lot again for sure!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Put some cash down of a truck they sold it so i was my money back no response on phone or email. Don't do business there.
Put some cash down of a truck they sold it so i was my money back no response on phone or email. Don't do business there.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The girl never bothered to come outside vehicle was not there don't like liars it's a long drive for me from home to there for nothing
The girl never bothered to come outside vehicle was not there don't like liars it's a long drive for me from home to there for nothing
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very negative and sketchy place. Felt i was going to get robbed. Stay away from this place. Seems like stolen vehicles or repo.
Very negative and sketchy place. Felt i was going to get robbed. Stay away from this place. Seems like stolen vehicles or repo.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The car they attempted to sale was beyond disappointing then they attempted to charge $1250 for a Doc Fee... If they managed to rip off as much people as Mike said he sold last week... smh... that's how they make their $$$$. Horrible quality vehicles w/ outrageous doc fee. I can list 10 + separate things wrong with the vehicle that would be crucial to the driving & safety of the car. Mikes solution was to get in the car & force one of the items wrong down & says "don't use it".... The typical hustler used car manager that constently was searching for one of his salesman while we waited for their #s. Run away from this dealer located behind a liquor store underneath the freeway.
The car they attempted to sale was beyond disappointing then they attempted to charge $1250 for a Doc Fee... If they managed to rip off as much people as Mike said he sold last week... smh... that's how they make their $$$$. Horrible quality vehicles w/ outrageous doc fee. I can list 10 + separate things wrong with the vehicle that would be crucial to the driving & safety of the car. Mikes solution was to get in the car & force one of the items wrong down & says "don't use it".... The typical hustler used car manager that constently was searching for one of his salesman while we waited for their #s. Run away from this dealer located behind a liquor store underneath the freeway.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The price posted is not the actual sell price. They are selling cars that are dangerous to be on the road. They sell push to starts with malfunction errors and try to say it’s just the battery. They even sale cars with ABS and traction failure. I was quoted one price and then a different person said it was 3100 dollar more.
The price posted is not the actual sell price. They are selling cars that are dangerous to be on the road. They sell push to starts with malfunction errors and try to say it’s just the battery. They even sale cars with ABS and traction failure. I was quoted one price and then a different person said it was 3100 dollar more.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase