Firelands Honda

Worst experience ever purchasing a vehicle. From the initial 3 hour wait just to test drive the vehicle to the 64 days (9 WEEKS) it took them to repair it, I've never experienced incompetence like this. My purchase was on January 2nd and it took them to March 7th to repair and deliver the vehicle. They made several attempts, having me drive an hour to Sandusky each time to pick it up, but they couldn't get it correct. In the meantime, as a way to say sorry, they offered to purchase the vehicle back from me for $2000 less than what I paid, even though I only had it about 5 days during that 64 day period and couldn't drive it any of those days. I'm not sure where my next purchase will be, but I know it will not be Firelands Honda.

camryn Mcknight and I have been talking about a vehicle. For my granddaughter when she gets her license..will definitely be coming to see him.very helpful and.respectful