Skip to main content

Sam Boswell Honda of Gadsden

(550 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (256) 448-9498 (256) 448-9498
Used (256) 448-9496 (256) 448-9496
Service (256) 448-9533 (256) 448-9533

Reviews

(550 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sam Boswell Honda of Gadsden from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent service.

Excellent service. We dealt with Will and he did a fabulous job. They kept working to find the problem. We have used them the whole time we have had my Honda and nothing but great service. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We are delighted to hear that you received excellent service at Sam Boswell Honda Gadsden. It's great to know that our team worked diligently to find the problem. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

I had a Great experience.

I had a Great experience. Service was completed quickly unlike previous visits when I have waited over an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. We're delighted to hear that your recent service was completed quickly. We strive to provide efficient service to all our customers. Your satisfaction is our priority, and we look forward to serving you again. Sincerely, the Team at Sam Boswell Honda Gadsden

Mandrell was a great and helpful salesperson and Sara was

Mandrell was a great and helpful salesperson and Sara was super helpful when we brought our new car in for some service checks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for choosing Sam Boswell Honda Gadsden for your automotive needs. We are thrilled to hear that Mandrell provided excellent assistance during your purchase, and that Sara ensured your service checks went smoothly. We appreciate your support and look forward to serving you again in the future. Drive safe! Sincerely, the Team at Sam Boswell Honda Gadsden

I was very pleased with the service I received from Ron.

I was very pleased with the service I received from Ron. He was very helpful in helping me purchase the first car in my name. I am very happy with my car and extremely grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're thrilled to hear that Ron provided you with excellent service during your first car purchase. We're so glad you're happy with your new car. If you ever need anything in the future, feel free to reach out to Sam Boswell Honda Gadsden. Enjoy your new ride! Sincerely, the Team at Sam Boswell Honda Gadsden

Everything when great per daughter.

Everything when great per daughter. She actually took my car in for he since I just had surgery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Sam Boswell Honda Gadsden for your car service needs. We appreciate your trust in us, and we look forward to serving you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

Great service!

Great service! Took care of me so well! Will be back for my next service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're thrilled to hear that you had a great experience with us at Sam Boswell Honda Gadsden. We appreciate your kind words and look forward to welcoming you back for your next service. See you soon! Sincerely, the Team at Sam Boswell Honda Gadsden

I was provided friendly and timely service!

I was provided friendly and timely service! I would definitely recommend the maintenance department to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback, Jason! We are thrilled to hear that you had a great experience with our maintenance department at Sam Boswell Honda Gadsden. We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

I’d like to thank Mr.

I’d like to thank Mr. Steve Parrish, the service manager at Sam Boswell Honda in Gadsden, Al. He went out of his way to help me with what was a significant issue with a new Honda that I had recently purchased. He was honest and up front with the time lines for repair, but also provided excellent communication and customer service throughout the process. Not everyone likes dealing with a repair, but Steve made the process as smooth as possible. The vehicle is repaired and running up to what’s expected of a Honda brand vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jason, for the glowing 5-star review of our service manager, Steve, at Sam Boswell Honda Gadsden! We are thrilled to hear that he provided you with excellent communication, customer service, and a smooth repair process for your new Honda. We strive to uphold the high standards you expect from the Honda brand. We sincerely appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, the Team at Sam Boswell Honda Gadsden

Very helpful with getting me to another venue while my

Very helpful with getting me to another venue while my car was being serviced. Great jog with auto butlee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We're glad we could assist you with getting to another venue while your car was being serviced. We appreciate your feedback and look forward to seeing you again at Sam Boswell Honda Gadsden. Sincerely, the Team at Sam Boswell Honda Gadsden

Very happy with the service.

Very happy with the service. All checked out great. Glad I have always used dealer service. I know my car is in good hands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are thrilled to hear that you are very happy with the service provided by Sam Boswell Honda Gadsden. Knowing that your car is in good hands means a lot to us. We look forward to serving you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden