Reviews
Great service.
Great service. Not a long wait time. Very pleased. Everyone was very friendly and helpful
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are delighted to hear that you found our service to be great, with minimal wait time. Our team at Sam Boswell Honda Gadsden strives to provide friendly and helpful assistance to all our customers. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden
I had several things that needed repair or replacement.
I had several things that needed repair or replacement. One part was delayed due to shipping. Other than that, everything was fixed great! Laura and her staff kept me updated, which helped with the process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. We appreciate your patience with the delayed part and are glad to hear that everything was fixed to your satisfaction. Laura and our team are dedicated to providing excellent service. We hope to see you again in the future or feel free to share your experience with others. Thank you! Sincerely, the Team at Sam Boswell Honda Gadsden
Came in for an oil change and rotation.
Came in for an oil change and rotation. The service manager very polite and attentive.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Sam Boswell Honda Gadsden for your oil change and rotation, Kim! We are delighted to hear that our service manager provided you with polite and attentive service. We appreciate your positive feedback and look forward to assisting you again in the future. Drive safely! Sincerely, the Team at Sam Boswell Honda Gadsden
They quickly found my problem and solved it and the cost
They quickly found my problem and solved it and the cost was very low. Then they gave me a car wash!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us at Sam Boswell Honda Gadsden! We are delighted to hear that we were able to quickly identify and resolve the issue with your vehicle at a reasonable cost. It's great to know that you appreciated the added bonus of a complimentary car wash. We look forward to welcoming you back in the future and hope you'll share your experience with others. Drive safely! Sincerely, the Team at Sam Boswell Honda Gadsden
Great service.
Great service. Was in and out in less than 30 minutes. Would recommend to anyone that wants good service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We are thrilled to hear that you had a great experience with us at Sam Boswell Honda Gadsden. We appreciate your recommendation and look forward to serving you again in the future. Drive safely! Sincerely, the Team at Sam Boswell Honda Gadsden
Dealership was helpful in getting me the numbers I needed
Dealership was helpful in getting me the numbers I needed for roadside assistance as well as getting my car back on the road as quickly as possible
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us! We appreciate your feedback and hope to see you again at Sam Boswell Honda Gadsden for any future automotive needs! Sincerely, the Team at Sam Boswell Honda Gadsden
the service dept was very helpful with determining the
the service dept was very helpful with determining the problem and cost estimate to fix. willbring cars in for service at later dates.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our service department at Sam Boswell Honda Gadsden. We're pleased to hear that we could assist you with determining the problem. We look forward to seeing you again for future service needs. Sincerely, the Team at Sam Boswell Honda Gadsden
Quick service Good Customer Service Reasonable Price
Quick service Good Customer Service Reasonable Price Good lobby A a a a a a
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're glad to hear you had a positive experience with us at Sam Boswell Honda Gadsden. We appreciate your feedback and look forward to serving you again. Sincerely, the Team at Sam Boswell Honda Gadsden
Didn’t find what was wrong with my van been in the shop
Didn’t find what was wrong with my van been in the shop several times bump bump noises mechanic says he don’t hear anything one mechanic says he heard it but couldn’t detect where it was coming from
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- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us, we appreciate your review. Please feel free to contact us directly at Sam Boswell Honda Gadsden so we can work together towards a resolution. We value your business and aim to ensure your complete satisfaction. Sincerely, the Team at Sam Boswell Honda Gadsden
I was supposed to be there about 2 hours.
I was supposed to be there about 2 hours. But I was there over 4 hours because the service attendant chose to ignore my appointment time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback, Diane. We understand your frustration with the extended wait time. Please feel free to reach out to us directly if you'd like to discuss this further. Sincerely, the Team at Sam Boswell Honda Gadsden