Centennial Volkswagen

I went in for my back sensor beeping. They stated the had never seen that before and that I would need to leave it. I stated I would need a loner car since this is my only car I have and I have 2 small kids. They stated they didn't have one but would the next day and would call me later in the day to let me know when to being the car in the next day. I never got a call and when I called the next day was told my service person was off and to call back the next day. When I called back the next day I was told that he was helping another customer and he would call me back. Well I never received a call and my car is still not fixed.

Won't take a call to answer concerns about a known recall. But yet use fear mongering during every service visit saying the computer told me it's due therefore it is in critical condition even though a technician did not look at the part on your vehicle, please give us thousands of dollars to repair something we haven't even looked at yet.

Very helpful, honest and courteous employees. The place is clean and the snacks were pretty good!

They ordered my part and it arrived when they said. Very efficient and I was very pleased with the product I ordered.

My car has depreciated $12k in 2 years. I bought new. Wanted to trade in for smaller car..upside down…not happy.

Easy to make an appointment. Service is done quickly and correctly. Carlos is very proactive and communicative.

David is great, he's been my service advisor for years now and he has always provided me with the best customer care service. I've delt with a lot over the years but David is by far the best. please make sure you congratulate him for his exceptional service. I work in hospitality and we on the floors don't get the recognition we deserve so I know how being recognized will make him feel. Thank you.

Gordon was very friendly and knowledgeable no pressure or stress...An ambassador for the vw brand specificicly the race line bringing together enthusiast to create memories share the love for the brand and create new friendships.. I would highly recommend and make my new purchase here 100 percent.

David very professional and knowledgeable very enthusiastic, about asking questions that I had haven’t seen this great customer service in years

David was very rude and hung up on me when I tried to explain the situation , this dealership likes to scam people out of their money even if we had the vehicle serviced by a Volkswagen dealership they do not honor their warranty on a part that you buy full price to replace . I would avoid this dealership at any cost.