Took me 3 days and I left the lot with my Genesis.
by HOPGenisis from DealerRater.com
October 2, 2018
I believe Mike Simpson was meant to help me the day I walked on the lot. I called and was supposed to meet a completely different person but Mike seen me and worked hard to help me very closely even drove me home on the late nights.
We looked all over the city for what we want witch a good car comes with great customer service. If you are in market for a car, don???t waste your time and hit to INFINITI Of Las Vegas. They are quick and honest with great prices.
I had an a amazing experience I walked in with our newborn baby . I was received by Vanessa Guzman who made my whole experience very smooth and fast . She helped us find the right car for all our new needs now that our family is growing .she was very polite and genuine .
As soon as we arrived to the dealership, we were greeted by Ruben. I came with the intention of only looking at the Jeeps available, Ruben was kind, helpful and extremely patient. At no point did I feel pressured to have to leave the dealership with a car. He really did an amazing job at finding me my dream Jeep with all the little details that I was looking for at a good price. Ruben made purchasing my dream car an enjoyable experience and the entire staff as well.
I was not in the market for a new car but Vanessa found me the best car I???ve ever bought. She was professional, friendly and truly cared about me and addressed all of my concerns. Within a couple of hours I drove off the lot with lower payments, no increase in my insurance and the most beautiful, reliable car I???ve ever purchased. I have already referred customers to Vanessa which I???m aware have also purchased a vehicle from her.
Took a 2011 MKX in to dealership for service. What a fun day! Ended with buying a beautiful 2018 Continental. Service and Sales departments are excellent. Timely, efficient, friendly, helpful and informative. I have been walking through their doors for 8 years. Silas, Allen and service personnel are excellent and trustworthy!
Vanessa was extremely helpful and professional throughout the whole process, she made me feel extremely comfortable! car dealerships need more people like her so everyone can a great experience like I did ! she couldn't have possibly made the process any easier and more pleasant. Thank you so much for your help !
I gave en excelent review because i am very satisfied with the service and help i got from the mentioned sales person. Having the patience and knowlege of answering and helping pick a vehicle that will benefit me and showing me the diferent options i may have to work with my budget. I am looking forward to get the car with this dealer thank you very much. I be more then happy to recomended to friends .
I was on the hunt for a Luxury 7-8 Seat SUV. So, I decided to go to the Valley Auto Mall on Sunday just to get an up close look at different vehicles without being bothered by sales people. I started with Cadillac Escalade XL and the Yukon XL Denali. Since I previously owned two Lincolns and was absolutely in love with both of my purchases, I decided to take a look at what Findlay had to offer. Boy, am I glad that I did. I purchased a 2018 Black Reserve Navigator L with Russet and Black Interior with ALL of the bells and whistles. The ride is incredibly smooth and extremely quiet. I am a tiny girl and this Big Boy maneuvers like a dream. Ladies do not think this is too much truck to handle trust me you can handle it with ease. The dependability and durability of the Lincoln name got me to go into Findlay but the fantastic customer service at Findlay keeps me coming back. The concierge treatment that I receive every time I have gone into Findlay has been incredible. Thank you Silas and Alan for taking the time and making sure all of my needs were met. Silas made certain I was completely happy with my purchase. Jose in service you are the best!
I can't say enough about Chris that took care of my Jaguar. He did everything possible needed to repair my car. Gave me options. no hidden fees. was EXCELLENT. I would highly recommend them. Don't take your foreign car anywhere else PLEASE. Thanks Chris.
Cannot say enough great things about my experience with Land Rover Las Vegas. We have worked with both John Clough in Service, and Charles Anderson in Sales -- both are outstanding. John has consistently gone above and beyond to make sure we are satisfied customers, with great communication from start to finish. I met Charles through a unique situation when we were in an unfortunate accident in our brand new LR4. Charles made the purchase of our new LR4 (our second in 8 months!) as seamless as possible, even offering to come to the house to help set up the garage remote in the vehicle, or anything else that we needed. Top notch experience, and I would absolutely buy from LRLV again. A+++++ experience.
Very efficient. I have owned a Porsche for 4 years. The service staff is excellent. Paul Molina is my contact. Perfect person with competence and pleasant disposition. Thank you for taking such a good care of my favorite car!
Had a key problem (electronic) in older Porsche , was greeted professionally and very courteously.
I was out of town without appointment and they were very helpful and went out of their way to assist me.
Although I purchased only the key service, my car was washed, windows done, air in tires adjusted, keys were made and vehicle checked for safety issues, needless to say was quite pleased with their service department.
All this was accomplished within a short period of time, I watched several customers drive up for service and were greeted in the same friendly and professional manner.
Would recommend to friends.
Purchased Cayenne from out of state. Flawless and efficient process. Knowledgeable and thorough about CA regs. I would purchase again from this dealership and recommend to anyone looking to buy a Porsche. Job well done!
Gaudin Porsche Service Department is the absolute best. Paul Molina is top notch. He is knowledgeable, always responsive and easy to work with. I highly recommend Paul and the Department.
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