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Courtesy Nissan of Mesa

(193 reviews)
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
New (480) 648-0713 (480) 648-0713
Used (480) 648-0139 (480) 648-0139
Service (480) 351-7530 (480) 351-7530

Reviews

(193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Nissan of Mesa from DealerRater.

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Courtesy Nissan is in my opinion is one of the best car

Courtesy Nissan is in my opinion is one of the best car dealerships in the United States and I will refer them to everyone who is looking for a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive each day to the best we can be and knowing we did a great job for you while here and letting us know you feel we are the Best is awesome. Thank You, Daniel Bates - Owner Loyalty Manager

Damon was extremely helpful, patient, informative,

Damon was extremely helpful, patient, informative, knowledgeable and friendly. I appreciate all his help...made the process much easier ;)

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Making the process easy is one of our favorite things to hear. Knowledge goes a long way when it comes to listening to our customers wants and needs. Welcome to the Courtesy Family. Thank You, Daniel Bates - Owner Loyalty Manager

Rude.

Rude. Not a person who want to buy a car from. Stay away. He’s out to make money at all costs and would rather have a car go to auction than make a deal.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. With our pre-owned vehicles, we try to price our vehicles to be among the top three lowest within 100 miles and always prefer to sell to retail customers. In this case, the offer made was below our advertised price, which we could not accept responsibly. While auctioning is sometimes more viable, it’s never our first choice. We understand out-of-state markets, may show lower prices, but we must price within our own market. We’d appreciate the chance to earn your business in the future. Daniel Bates - Owner Loyalty Manager

Austin was very easy to work with.

Austin was very easy to work with. He immediately made me feel comfortable and I had any and all of my questions about my purchase answered. He was kind enough to personally deliver my Rouge Rock Creek which was a 3+hours away. He stayed with me until I was comfortable driving my new vehicle. He made the purchase easy and stress free.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wow what a way to make our day. Knowing that Austin went above and beyond to make sure you were comfortable with your new car before coming back to work and making you feel like family is what we strive for each day. Thank You, Daniel Bates - Owner Loyalty Manager

Wow!

Wow! Josh was the best! He is friendly, personable, knowledgeable, and really on top of everything! He made the process easy and actually enjoyable. Highly recommend working with him if you want the best experience!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that the process of buying your car was easy and stress free. Josh is awesome and has a great way of making customers laugh and feel like family. Thank You, Daniel Bates - Owner Loyalty Manager

I came back twice before deciding on our new car.

I came back twice before deciding on our new car. We had some financial issues but we are working through them so my wife can get her new car.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Knowing that we were able to work out all the details for your wife to drive away in a new car makes our day. Welcome to the Courtesy Family. Thank You, Daniel Bates - Owner Loyalty Manager

Damon is one of the best I ever met.

Damon is one of the best I ever met. I will be all my cars from him

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

when a review starts out by saying one of the best ever, is so awesome to see. Thank you for choosing Courtesy Nissan for you new car. Daniel Bates - Owner Loyalty Manager

Honest, we were only going to test drive it today.

Honest, we were only going to test drive it today.... the experience and people working were so comfortable we drove it home! Damon McDowell was a pleasure to work with and answered all questions. Financing was simple and quick. They even do insurance comparisons on site. We look forward to our question and answer appt in a few weeks to help us thru the "new vehicle" learning curve. Go see them. You won't be sorry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Knowing that Damon did a great job and even mentioned our new program called " Reconnect " is going full throttle on making you feel like a family member. Thank You, Daniel Bates - Owner Loyalty Manager

FRIENDLY, PROFESSIONAL,EXPERIENCED IN AUTO INDUSTRY.

FRIENDLY, PROFESSIONAL,EXPERIENCED IN AUTO INDUSTRY. I HIGHLY RECOMMEND JOSH RANKIN IF YOUR LOOKING FOR VEHICLE

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

When you hear a family member say they had the best experience in the auto industry. Thank You, Daniel Bates - Owner Loyalty Manager

Great experience from them moment we walked in the door,

Great experience from them moment we walked in the door, friendly staff. Damon really took care of us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear working with Damon was a pleasure. It is also our pleasure to welcome you to our Courtesy Family. Thank You, Daniel Bates - Owner Loyalty Manager