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CarMax Algonquin

(26 reviews)
Visit CarMax Algonquin
Sales hours: 11:00am to 8:00pm
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Sales
Monday 11:00am–8:00pm
Tuesday 11:00am–8:00pm
Wednesday 11:00am–8:00pm
Thursday 11:00am–8:00pm
Friday 11:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
(888) 560-0127 (888) 560-0127

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Reviews

(26 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Algonquin from DealerRater.

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The Algonquin team was amazing thru our whole process.

The Algonquin team was amazing thru our whole process. Special thanks to Nick and Jesus 2 amazing managers. We had our purchase brought to Algonquin from Merriville Indiana that team was amazing getting the vehicle brought to Algonquin in a very timely manner. We strongly recommend Carmax in Algonquin, Illinois

The Algonquin team was amazing thru our whole process.

The Algonquin team was amazing thru our whole process. Special thanks to Nick and Jesus 2 amazing managers. We had our purchase brought to Algonquin from Merriville Indiana that team was amazing getting the vehicle brought to Algonquin in a very timely manner. We strongly recommend Carmax in Algonquin, Illinois

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I had a great experience buying my car at CarMax of

I had a great experience buying my car at CarMax of Algonquin. They were very responsive via text to my questions and following up when my car was ready.

I had a great experience buying my car at CarMax of

I had a great experience buying my car at CarMax of Algonquin. They were very responsive via text to my questions and following up when my car was ready.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Deceitful, dishonest and disgusting.

Deceitful, dishonest and disgusting. $20k car at $33,600 interest. See you in Court. Run!

Deceitful, dishonest and disgusting.

Deceitful, dishonest and disgusting. $20k car at $33,600 interest. See you in Court. Run!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dylan was my guy when me and my partner came in !

Dylan was my guy when me and my partner came in ! He did exactly what was needed !

Dylan was my guy when me and my partner came in !

Dylan was my guy when me and my partner came in ! He did exactly what was needed !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Rick and Jose were both very helpful and kind, and

Rick and Jose were both very helpful and kind, and accommodated me when the system went down.

Rick and Jose were both very helpful and kind, and

Rick and Jose were both very helpful and kind, and accommodated me when the system went down.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Quickest easiest car financing and purchase experience

Quickest easiest car financing and purchase experience ever cane in took test drive they evaluated our trade got approved for the purchase abd did paperwork out the door

Quickest easiest car financing and purchase experience

Quickest easiest car financing and purchase experience ever cane in took test drive they evaluated our trade got approved for the purchase abd did paperwork out the door

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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everyone was friendly and ready to help move things along

everyone was friendly and ready to help move things along by getting me an extra key and paying for extras that needed fixing on the car I was concerned when a month later I was contacted by Chicago police that the car I traded in was picked up with drugs and I was still the owner but Car max assured me they would handle it

everyone was friendly and ready to help move things along

everyone was friendly and ready to help move things along by getting me an extra key and paying for extras that needed fixing on the car I was concerned when a month later I was contacted by Chicago police that the car I traded in was picked up with drugs and I was still the owner but Car max assured me they would handle it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Car was not ready at the specified appointment time.

Car was not ready at the specified appointment time. Had to wait for it to be cleaned & new battery installed.

Car was not ready at the specified appointment time.

Car was not ready at the specified appointment time. Had to wait for it to be cleaned & new battery installed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Incredible easy (not a harassing sales)great costumer

Incredible easy (not a harassing sales)great costumer service and very knowledgeable team also their financial support was excellent.

Incredible easy (not a harassing sales)great costumer

Incredible easy (not a harassing sales)great costumer service and very knowledgeable team also their financial support was excellent.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Friendly, but small selection of cars at this location.

Friendly, but small selection of cars at this location. But excellent selection nonetheless. 4th car from Carmax, still recommend.

Friendly, but small selection of cars at this location.

Friendly, but small selection of cars at this location. But excellent selection nonetheless. 4th car from Carmax, still recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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