Reviews
Great communication and service each and every time by
Great communication and service each and every time by this Smithville Ford dealership. Rinse and Repeat
Great communication and service each and every time by
Great communication and service each and every time by this Smithville Ford dealership. Rinse and Repeat
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly.
Very friendly. Explained everything Waiting area clean Will continue to use Smithville Ford for my service needs
Very friendly.
Very friendly. Explained everything Waiting area clean Will continue to use Smithville Ford for my service needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were looking for a new vehicle.
We were looking for a new vehicle. Visited dealership twice. Both times the employees were very friendly and polite. Ended up purchasing vehicle on second visit.
We were looking for a new vehicle.
We were looking for a new vehicle. Visited dealership twice. Both times the employees were very friendly and polite. Ended up purchasing vehicle on second visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and very competent personnel, completed
Friendly and very competent personnel, completed servicing my Explorer on time. Impressed with the cleanliness in the shop and most importantly, the care to keep my vehicle clean.
Friendly and very competent personnel, completed
Friendly and very competent personnel, completed servicing my Explorer on time. Impressed with the cleanliness in the shop and most importantly, the care to keep my vehicle clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Smithville Ford was very easy to work with!
Smithville Ford was very easy to work with! I felt comfortable, understood, and valued during my experience.
Smithville Ford was very easy to work with!
Smithville Ford was very easy to work with! I felt comfortable, understood, and valued during my experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a terrible experience with Thoroughbred Ford's
I had a terrible experience with Thoroughbred Ford's Service Department before coming here for the same issue. Smithville Ford didn't jerk me around, everything was quick, the communication was great, and I appreciated the fact that JD considered how he would feel if it were his own vehicle. Patrick was also very friendly and knowledgeable. He knew exactly what had caused my panel to pop out. I've made it to the end of the week and everything is still in one piece and looks great! I am a Smithville Ford convert! Keep up the good work, and I will keep coming back!
I had a terrible experience with Thoroughbred Ford's
I had a terrible experience with Thoroughbred Ford's Service Department before coming here for the same issue. Smithville Ford didn't jerk me around, everything was quick, the communication was great, and I appreciated the fact that JD considered how he would feel if it were his own vehicle. Patrick was also very friendly and knowledgeable. He knew exactly what had caused my panel to pop out. I've made it to the end of the week and everything is still in one piece and looks great! I am a Smithville Ford convert! Keep up the good work, and I will keep coming back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely great.
Absolutely great. Will always take my vehicle there.. great service and management. Convenient great management.
Absolutely great.
Absolutely great. Will always take my vehicle there.. great service and management. Convenient great management.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
For the gentleman ‘first day, he was very helpful.
For the gentleman ‘first day, he was very helpful. Like most employees are at Smithville Ford
For the gentleman ‘first day, he was very helpful.
For the gentleman ‘first day, he was very helpful. Like most employees are at Smithville Ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
very good visit, in and out fast.
very good visit, in and out fast. My family and I will be returning no question!
very good visit, in and out fast.
very good visit, in and out fast. My family and I will be returning no question!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was the best vehicle buying experience I have ever
This was the best vehicle buying experience I have ever had. Thank you all for being so patient with me. I will recommend you to all my friends and family!
This was the best vehicle buying experience I have ever
This was the best vehicle buying experience I have ever had. Thank you all for being so patient with me. I will recommend you to all my friends and family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car