Skip to main content

Smithville Ford

(198 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–12:00pm
Sunday Closed Closed
New (855) 281-1785 (855) 281-1785
Used (866) 655-6522 (866) 655-6522
Service (888) 707-3075 (888) 707-3075

Reviews

(198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smithville Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Smithville Ford was very easy to work with!

Smithville Ford was very easy to work with! I felt comfortable, understood, and valued during my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a terrible experience with Thoroughbred Ford's

I had a terrible experience with Thoroughbred Ford's Service Department before coming here for the same issue. Smithville Ford didn't jerk me around, everything was quick, the communication was great, and I appreciated the fact that JD considered how he would feel if it were his own vehicle. Patrick was also very friendly and knowledgeable. He knew exactly what had caused my panel to pop out. I've made it to the end of the week and everything is still in one piece and looks great! I am a Smithville Ford convert! Keep up the good work, and I will keep coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Absolutely great.

Absolutely great. Will always take my vehicle there.. great service and management. Convenient great management.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

For the gentleman ‘first day, he was very helpful.

For the gentleman ‘first day, he was very helpful. Like most employees are at Smithville Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

very good visit, in and out fast.

very good visit, in and out fast. My family and I will be returning no question!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was the best vehicle buying experience I have ever

This was the best vehicle buying experience I have ever had. Thank you all for being so patient with me. I will recommend you to all my friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Luke was super easy to work with, he helped me feel

Luke was super easy to work with, he helped me feel comfortable making the purchase and made sure it was what I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Still waiting for health report and tire quote.

Still waiting for health report and tire quote...Gentleman at parts desk acted like he could care less if I was there or not and pointed at an empty stool for the service rep...I guess he was too busy shooting the xxxx with a couple of cops

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was very thankful the dealership was able to get my car

I was very thankful the dealership was able to get my car in and ALL checked over and do the oil change plus the other things they did for me. Thank you all. After you been use to your husband taking care of everything then you find yourself “Alone” being a widow is no fun! . it’s hard at times! Dorthy Gott

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great staff.

Great staff. I was from out of town and they made my car purchase very fast!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.