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Smithville Ford

(199 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 12:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–12:00pm
Sunday Closed Closed
New (855) 281-1785 (855) 281-1785
Used (866) 655-6522 (866) 655-6522
Service (888) 707-3075 (888) 707-3075

Reviews

(199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smithville Ford from DealerRater.

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I haven’t had the best experience with this company and

I haven’t had the best experience with this company and I’m so disappointed because I trusted them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had a great experience buying my used F-150 from them.

Had a great experience buying my used F-150 from them. Everyone I dealt with was absolutely great. They made the buying experience super easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very helpful.

Very helpful. Explained the pickup procedure. Explained my warranty contract and they will work with the company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They were very accommodating and showed concern about my

They were very accommodating and showed concern about my problem. They delivered me back home which was very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everything was great, very pleased with how everything

Everything was great, very pleased with how everything went. Thank you for all your hp.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, fast, did good job, like the special price,

Friendly, fast, did good job, like the special price, this was a standard maintenance so liked the advance time slot so no waiting around it was in & out at designated time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took 2 hours for the WORKS- and oil change and tires

Took 2 hours for the WORKS- and oil change and tires rotates. It took them 25 minutes after my scheduled appointment to get my car on the rack.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great personal service!

Great personal service! We never take our Mach e anywhere else for service and support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Staff is friendly and helpful.

Staff is friendly and helpful. Every one has a smile and says hello. They all ask if you've been helped or if there is anything they can get you while you wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service and timing service department was helpful

Great service and timing service department was helpful and efficient getting me in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.