Reviews
I drove from Simpsonville SC to Newnan to purchase my
I drove from Simpsonville SC to Newnan to purchase my car. The dealership stayed late to accommodate us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for making the trip from Simpsonville to see us! We truly appreciate you going the extra mile, and we’re glad our team could stay late to help make your purchase happen. Enjoy your new car!
It was clean, everyone was very kind and helpful.
It was clean, everyone was very kind and helpful. Great service overall from everyone we met.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We’re glad you found our dealership clean and our team kind, helpful, and professional. We appreciate your feedback and are happy you had a great experience!
Good service, clean facility.
Good service, clean facility. Professional people with a customer focus. Friendly and willing to work with the customer
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We’re glad to hear you enjoyed our professional, customer-focused service and clean facility. We appreciate your kind words and feedback!
Every time we called there was never a straight answer
Every time we called there was never a straight answer given. We were told the spark plugs would be ordered, called the next day and was told they were never ordered and had to wait an additional day to get my car. Everytime we did call and requested an update. We were told they’d give us a call and never did on several occasions
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re very sorry for the miscommunication and delay you encountered. This is not the level of service we aim to provide, and we’ll be addressing this with our team to ensure better communication moving forward. We appreciate your patience and feedback.
Lou Sobh dealership is a blessing to this area.
Lou Sobh dealership is a blessing to this area. The staff is very professional, knowledgeable, accommodating and friendly. We are very pleased with the service this dealership has performed on our vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re so glad to hear our team provided professional and friendly service. We truly appreciate your support and kind words!
This dealership is the best I have ever dealt with!
This dealership is the best I have ever dealt with! The staff is so nice and timely.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're thrilled to hear our team made such a great impression and that you had a smooth, timely experience!
I really appreciate how Lou Sobh of Newnan service
I really appreciate how Lou Sobh of Newnan service department took care of my needs in a timely manner and at a great price. I will definitely return to this dealership for future needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re happy to hear our service team took great care of you and that you found the experience timely and affordable. We look forward to seeing you again!
The service at Kia of Newnan was great.
The service at Kia of Newnan was great. I look forward to the next time I come back.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We’re so glad you had a great experience at Lou Sobh Kia of Newnan. We look forward to seeing you again next time!
Sean was our salesman, he was very friendly, great to
Sean was our salesman, he was very friendly, great to work with, and knowledgeable about the vehicle we were purchasing. Glad we purchased from Lou Sobh
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing! We're so glad to hear Sean made your car-buying experience friendly and easy. We appreciate you choosing Lou Sobh!
I had a great experience at Lou Sobh Kia in Newnan.
I had a great experience at Lou Sobh Kia in Newnan. The work was done quickly and I received updates on my vehicle status. I will definitely use them for all of my Kia's service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're so glad to hear that our team at Lou Sobh Kia of Newnan provided quick and efficient service while keeping you updated along the way. We truly appreciate your trust and look forward to taking care of your Kia’s service needs in the future!