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Audi St. Paul

(931 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 815-5898 (888) 815-5898
Used (888) 815-7499 (888) 815-7499
Service (888) 847-6158 (888) 847-6158

Reviews

(931 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi St. Paul from DealerRater.

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Great car leasing experience afforded by Derek and Tammy.

Derek Reed and Tammy Chamberlain gave my son and I an incomparable experience in putting together an affordable lease package for me. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic service on a new car buying experience.

I had a flawless buying experience at this dealership. Manager Dan Cooney and his team was exceptional in streamlining the process of buying the car that caught my eye. They exceeded my expectations and did well for the Audi and Carousel brands. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Andrew Horstman made our experience great!

I first found Audi St. Paul when I was looking for an Audi Allroad. I purchased the Allroad and had such a great experience of friendly and knowledgeable staff that I went back and bought my wife an A3. Andrew worked with me to make it a surprise for my wife and had the car all dressed up with a big bow and her name in the windshield!!! It was AWESOME! I will be buying my next car from this dealer and highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

Andrew made our car buying and leasing experience very pleasant. The entire process was seamless and professional. Tammy was so nice to work with as well and made the paperwork a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A pleasant buying experience from Audi St. Paul

My buying experience from Audi St. Paul was a pleasant one. Andrew Horstman was very knowledgeable and pleasant to deal with. They run a first class dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic Experience!

I always dread the car buying experience, but Audi St. Paul and Andrew Horstman made the process a pleasant one. Everyone we worked with was professional and so nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Traded cars with Jen Brown very efficient.

Traded cars and did this very efficiently over the phone with Jen Brown. Called her one day and got back to me within 24 hours with the info I needed. Was able to drive down from northern Minnesota and pick up the car with paperwork and car ready to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Allroad

A pleasure dealing with Derek Reed and Andrew Horstman, both online and in person. Both were very pleasant, helpful, professional, and knowledgeable regarding their products and services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jen Brown was a delight to work with

My wife and I have had a few very negative experiences at other dealerships. Jen Brown could teach these other dealers a lot about excellent customer service. Jen was very helpful with the purchase of our previously-owned Audi A4. She was readily available, knowledgeable, professional, direct, and honest. She was not pushy or hurried, but took the time to completely answer our questions and even to provide useful information we had not thought to ask. Our very positive experience with Jen was made even better by her delightfully dry and quick sense of humor. This was an overall very positive buying experience for us, and if we could give Jen and St. Paul Audi more than 5 stars we would!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Great service and communication from Kyle. Very easy and positive experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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