Reviews
I like the dealership because the people are friendly...
I like the dealership because the people are friendly prices are good convenience in my house
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the excellent 5-star rating! It's great to hear that you were provided with an excellent experience by our service team! We appreciate your business and look forward to seeing you on your next visit!
Very pleased with our sales man wasn't pushy gave us...
Very pleased with our sales man wasn't pushy gave us space to choose what we wanted to look at and answeres all of our questions Daniel was very helpful to us in choosing our new car. Thank you Daniel and RothRock Motors
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to see your experience with us was worth 5 stars! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We pride ourselves on knowledgeable and honest staff members, like Daniel. Please let us know how we can help again in the future, and enjoy your new car!
The nightmare continues! 31 days without my truck. That's...
The nightmare continues! 31 days without my truck. That's 1/10 of my ownership. NOW after 31 days of my truck sitting on dealer lots across the northeast trying to get it running the service department states there is rodent damage to the wiring harness and I needed to open an insurance claim before they move forward with any repairs. What about ALL the other repairs that are needed? And when do rodents cause damage? When vehicles sit unused (or broken down for an extended time in this case) LOOK CLOSELY into the "rodent damage" claims by RAM, electrical wiring failures and how dealers shed responsibility time and time again.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The dealership is dependable . I have never in all the...
The dealership is dependable . I have never in all the times I had work done, have not have a problem. The prices are good and the work is terrific. Would recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for reviewing us and rating us 5 stars! We unconditionally guarantee our service and strive to exceed your expectations on every visit. We appreciate having you as a customer and hope you come back to see us again soon!
Service is ok but there is minor things left undone and...
Service is ok but there is minor things left undone and my interior gets greasy fingerprints left in it.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Jim, thank you for taking the time to let us know about your experience. We are sorry to hear that you weren’t completely satisfied with our service. Please know our team is working hard to provide high-quality customer service, so we are disappointed that we may have missed that mark during your visit. We would like to learn more details about your visit so we may find an appropriate solution. If you are open to contact, please reach out to our General Manager, Ron Carl, at 484-223-0554. Thank you for your business and we hope to hear from you soon.
Excellent and courteous Staff, Tonny J. Is a great...
Excellent and courteous Staff, Tonny J. Is a great salesman, overall I give Rothrock AAA
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving a 5-star review! We are delighted to hear that Tonny helped in giving you such a great car buying experience with us! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We hope you are enjoying your new car, and we look forward to working with you again.
The service writer MARIO is awesome! He was very...
The service writer MARIO is awesome! He was very informative of the whole service trip and kept me up to date on everything till I received my vehicle back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for taking the time to leave a review. If you have any further questions, please give us a call. We're always happy to help!
Rothrock had largest selection of used trucks versus...
Rothrock had largest selection of used trucks versus other local dealers. Able to choose from several options
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
I have been buying my cars from Rothrock for about 18...
I have been buying my cars from Rothrock for about 18 years and this is my 5th car, I am always pleased with the service and customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback! We are honored that you have chosen to buy 5 cars from us and we hope to continue to provide you with the best possible service. Don't hesitate to reach out if there's anything else we can do again. Thank you for your business!
Nissan service department the best anything promise is on...
Nissan service department the best anything promise is on time especially simone the bests one
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars, William! We are glad to hear that you had such a great service experience. We hope to see you again for your future service needs!