Reviews
Had what I wanred in stock, great service from Sheldon,...
Had what I wanred in stock, great service from Sheldon, drove it home that day, no hassle, great extended warranty
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know about your great experience with Sheldon, Donald! It's great to hear that he made your purchase experience such an easy and enjoyable one. Thank you for choosing Rothrock. Enjoy your new car!
Sheldon at rothrock hooked it up right! Drove home in my new car same day, what a great experience with everyone I met and worked with.
Great service. Quick. They didn’t try to sell me...
Great service. Quick. They didn’t try to sell me something I didn’t need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review, Mike! We believe in honesty and transparency with all our customers and we're so glad you were pleased with your experience. We look forward to seeing you again for your future service needs!
Was ok did not expect that long of a wait on a Saturday...
Was ok did not expect that long of a wait on a Saturday and got there at 730
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review. We’re disappointed to hear that your visit with our service team didn’t meet your expectations. It’s always our goal to provide the best experience possible and we’ll use your feedback to improve. We’d appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please reach out to our General Manager, Ron Carl, at 484-223-0554. Thank you again and we look forward to speaking with you soon.
Jose was very kind and attentive, the best salesman I’ve...
Jose was very kind and attentive, the best salesman I’ve ever worked with. He worked hard to get me a deal that was right for me. Jose deserves a promotion.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words, Robert! We are so glad to hear that you had a fantastic experience. If there is anything else we can help with in the future, please don't hesitate to reach out!
I respect Dan ,and I understand he has a job to do. He...
I respect Dan ,and I understand he has a job to do. He was very personable,professional and easy to speak with. He listened to my concerns and took his time earning my business. I’ve purchased many vehicles in my life ,and this was the smoothest and least stressful. My overall experience with Rothrock was pleasant, I cannot say that about other dealerships. Buying a vehicle should not be stressful aggravating task, I’ve walked away from many of pushy and sleazy salespersons. I will definitely look to purchase other vehicles in the future from Rothrock. And if Dan Fine is still selling vehicles, I will ask for him. Thanks for the great truck Lee
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you enjoyed working with Dan. He is a great asset to our team and was more than happy to help. Please don't hesitate to reach out if anything else comes up in the future! Thanks again!
The service was great I like how they check my car and...
The service was great I like how they check my car and explained to me what was run with it my options and how much I have to pay. The price for the labor and the parts . I’m very satisfied for the work done on my car I recommend it with out no doubt.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to see your experience with us was worth 5 stars! We want every customer to feel comfortable and informed at every step of the service process. It was a pleasure doing business with you and we look forward to seeing you on your next visit!
Easy, patient, friendly and helpful. Great experience...
Easy, patient, friendly and helpful. Great experience and would recommend this for anyone looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving a 5-star review! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Please let us know how we can help again in the future, and enjoy your new car!
Matt was super helpful and went above and beyond to make...
Matt was super helpful and went above and beyond to make sure my vehicle was repaired to my satisfaction. The work was done when promised and they even washed it before returning it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is what we strive for! We unconditionally guarantee our service and strive to exceed your expectations on every visit. We appreciate your business and hope you come back to see us again soon!
Quick and knowledgeable. Solid service everything I have...
Quick and knowledgeable. Solid service everything I have gone there from oil change, inspection or replacement parts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to see your experience with us was worth 5 stars! It's great to hear that you were provided with an excellent experience by our service team! We appreciate your business and look forward to seeing you on your next visit!
When getting service done they really try to help you...
When getting service done they really try to help you out! Very pleasant service department. They call you and explain everything that is going on when I had a problem with the car.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
That's what we like to hear! We strive to ensure that the work performed on your car has been clearly explained to you. We value your business and look forward to seeing you on your next visit!
Very pleasant and knowledgeable about my car.