Reviews
I came to this place and the sales guy name David Luna...
I came to this place and the sales guy name David Luna came to help. He was very nice, he explained everything very detailed, he made me feel comfortable to buy the car here. Thank you david!! Best of luck!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing review! We aim for 100% satisfaction at every stage of your car purchase, and we're delighted to hear that you received that. We hope to work with you again soon!
Very informative and on point, not too much waiting time...
Very informative and on point, not too much waiting time and very pleasant engineering consultant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is what we like to hear, Nyssa! Please don't hesitate to reach out if there is any more we can do for you. Have a great day!
Due to COVID decided to cut my lease short by a full year...
Due to COVID decided to cut my lease short by a full year to lease a new Rouge for an additional 36 months. Not sure what the availability of cars will be at years end. Obtained full credit for the years payments on the old lease and drove off in a new 36 month lease on a Rouge LS in less the 3 hours. That’s service at its best. Thank you Anthony and Nate!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! If you have any further questions, please give us a call. We're always happy to help!
Always get good service at Rothrock and feel confident...
Always get good service at Rothrock and feel confident that they are telling me the truth about my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Amazing customer services from the sales guy Sheldon...
Amazing customer services from the sales guy Sheldon Simpson to the financial guy. Outstanding job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
Matt was great with sale and understood and respected...
Matt was great with sale and understood and respected what we wanted and Moe was excellent with explaining finance options and information.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback with us! We pride ourselves on our knowledgeable and helpful team members, like Matt and Moe. We're happy to hear you had a great experience and we hope to see you again soon!
xxxx customer service and finance options. Overpriced....
xxxx customer service and finance options. Overpriced. Won’t work with upset or angry customers to make things right.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback with us. We’re disappointed to hear your experience with us was less than stellar. Customer satisfaction is our top priority and we never want you to leave our dealership unhappy. We would like to hear more about your visit so we can handle your situation internally. If you would, please reach out to our General Manager, Ron Carl, at 484-223-0554. Thank you again and we look forward to hearing from you soon.
Easy to make appointment online; drop off area is clean;...
Easy to make appointment online; drop off area is clean; service person was friendly and knowledgeable; truck was done quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the great feedback! We're happy to hear your service was completed in a timely manner. We hope to be of service to you again soon!
Great service and good people, they understand the issue...
Great service and good people, they understand the issue and help in every way they can.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, Tony! Please let us know if there is anything else we can do for you!
We’ve purchased a couple vehicles at Rothrock and we’re...
We’ve purchased a couple vehicles at Rothrock and we’re very happy from sales to service. Would recommend to friends and family. Facility is clean and our Sevice Adviser Bill was great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us such a wonderful review! We are delighted to hear that you have had such great experiences with our team! We truly appreciate your business and continued loyalty, and we hope we get to see you again soon!