Reviews
Great drive in service area .service writer came right...
Great drive in service area .service writer came right out to help me wanted the 15000 service said it would be done after lunch what I like is no appointment was needed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review about our service department! We're always happy to help. Please reach out if there is anything more we can do for you. Have a great day!
Very good service and trust worthy people! The place is...
Very good service and trust worthy people! The place is clean and people are nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the positive comments, Scott! We're happy to hear you had a great experience during your visit. We hope to see you again soon!
Repairs weren’t fully completed. I have to return the car...
Repairs weren’t fully completed. I have to return the car for repairs to be made. It’s an inconvenience.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi there – thank you for taking the time to share your feedback. We’re disappointed to hear your visit with our service department missed the mark. Our goal is for our customers to leave completely satisfied, so the details you’ve mentioned do not align with our goal. We would appreciate the opportunity to discuss your recent visit with you and find an appropriate solution for this inconvenience. Please reach out to our General Manager, Ron Carl, at 484-223-0554. Thank you again and look forward to hearing from you soon.
I brought it on for routine maintenance serviced my car...
I brought it on for routine maintenance serviced my car informed me when it was completed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We strive to keep all of our customers up-to-date while their vehicle is being serviced. We appreciate the feedback and hope to see you again soon!
Very friendly and helpful with my purchase. Jose the guy...
Very friendly and helpful with my purchase. Jose the guy who took care of us was great and helpful. Even his atitude was friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback, Carol! We're happy to hear you had a great experience during your visit to our service department. We hope to work with you again soon!
Salesman Wes was awesome to deal with will spread the...
Salesman Wes was awesome to deal with will spread the word on the great experience thanks buddy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about Wes and for the 5 stars! We will pass along your compliments to him. Thank you for choosing Rothrock. Enjoy your new vehicle!
This dealership is amazing and they work with you 10/10...
This dealership is amazing and they work with you 10/10 would recommend to anyone who is starting to buy a car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is one of the best dealerships
Always have great service and the people are very...
Always have great service and the people are very friendly and polite. Thank you, Happy Holidays
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star review, Shasta! We are proud to have provided you with continuing good service on your visits. We look forward to seeing you on your next visit. Happy holidays!
They do great work and quality repairs to your car. The...
They do great work and quality repairs to your car. The sales and service staff in all departments are friendly and helpful too
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's what we strive for! Thank you for your positive feedback. We're glad to hear how pleased you were with your service visit. Please come see us again for your future service needs!
Very informative, helpful and pleasant staff to work with...
Very informative, helpful and pleasant staff to work with from beginning to end. I would highly recommend this dealership for anyone interested in buying a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation and positive feedback about your recent experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. Please let us know if there is anything else we can do for you.