Reviews
They were great. Amazing price. Customer service was...
They were great. Amazing price. Customer service was great. I would highly recommend this place. I was taking my truck to other places that did not know my truck
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words and recommendation! We are so glad to hear that your experience was worth 5 stars. We appreciate your business and look forward to your next visit!
This dealership respects their customers and are very...
This dealership respects their customers and are very efficient in their work Steven Bennett goes out of his way to make sure you are well taken care of
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We are so glad to hear that enjoyed working with the team here at Rothrock Motors! If there is anything else we can help with, please feel free to let us know!
All the people we dealt with at Rothrock were friendly,...
All the people we dealt with at Rothrock were friendly, courteous, professional, and knowledgeable. Our salesperson, Dan, was personable and made our buying experience a pleasure - no high pressure sales.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting the staff that really made your experience great! Dan is an asset to our team and was more than happy to help. Please don't hesitate to let us know if anything else comes up!
Worked with Dan and he was very helpful and fully...
Worked with Dan and he was very helpful and fully transparent throughout the process. It was an overall great experience buying the vehicle from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the kind words about Dan! We are so glad to hear that you enjoyed working with him. We appreciate you taking the time to share your experience with us. Come back and see us soon!
My family have been Rothrock customers since the 1970's...
My family have been Rothrock customers since the 1970's in Fullerton. My mechanic, Patrick Sellers is the best. He's fast, friendly and efficient. My inspection was done promptly and properly. I'm a Rothrock customer for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your continued loyalty, John. It is so great to hear that you've enjoyed your experiences over the years. As always, don't hesitate to let us know if anything else comes up. See you soon!
This is my first time buying a car with them. I had a...
This is my first time buying a car with them. I had a great experience . My salesman was very helpful and patient with me and was able to answer my questions
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to hear that you enjoyed your visit! Thank you for the feedback and we hope to see you again soon!
Getting my vehicle serviced was easy, the wait was pretty...
Getting my vehicle serviced was easy, the wait was pretty long but there were 13 people in front of me and I was made aware of that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to know our team kept you up to date throughout your time with us and could take care of your vehicle. Thank you for trusting us with your service needs and for sharing your thoughts! Let us know if there is anything else we can do to help!
Purchased my new Jeep there. Brendon was great to deal...
Purchased my new Jeep there. Brendon was great to deal with. Also, Drive drive service is amazing too. Night drop off is a nice idea too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy our team could exceed your expectations! Thank you for choosing Rothrock Motor Sales and for taking the time to leave us this great review. See you next time!
Had my car in twice in the past week. My check engine...
Had my car in twice in the past week. My check engine light is on again 1 day after picking it up. Trying to call to schedule an appointment and no return call.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Christie, thank you for sharing your thoughts about your experience in our service department. We strive to ensure every vehicle is better off after visiting our service drive, and we’re sorry to know your engine light came back on. We’d be happy to work with you to resolve any lingering issues and we encourage you to call Ron Carl, our General Manager, at 484-223-0554 or our Service Manager, Patrick Jeffers, at 484-223-0571. Thank you.
It’s a scam! You test a vehicle, you say yes to it, sign...
It’s a scam! You test a vehicle, you say yes to it, sign all the paper work. Then you’re hit with the “I’m sorry there’s been a mix up”. You’ve actually just purchased the same vehicle, same year…just not an SV, rather an S FOR THE SAME PRICE! Also, no sunroof…OH AND THERES DAMAGE TO THE VEHICLE YOU JUST PURCHASED, DIRTY ON THE INSIDE. oh don’t worry, we’ll fix the damage and clean it up. This happened on a Saturday. Have called now for 3 days and no one has returned my phone call for an update. It’s now Thursday, 5 DAYS LATER AND I STILL DO NOT HAVE THE CAR I PAID FOR!!! Can we say BAIT AND SWITCH AT ITS FINEST! Please… BE WARE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Lisa, we are disappointed to know you are dissatisfied with how your recent purchasing experience was handled by our team. Integrity is very important to us and we never would intentionally mislead you. We would like to speak with you about this further and we encourage you to call our General Manager, Ron Carl, at 484-223-0554. Thank you and we look forward to discussing this.
Extremely disappointed!!!!