Reviews
When pulling into the lot , signs were confusing , did go...
When pulling into the lot , signs were confusing , did go to the wrong side and employee was so helpful and kind . Nick my dealer was great , easy to ask questions .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We appreciate you taking the time to share your feedback! Please come back and see us again soon!
I love my new car. Everyone was so friendly and genuine....
I love my new car. Everyone was so friendly and genuine. Didn’t feel like someone just wanting to sell a car. Very pleasant experience. Anthony explained everything. Showed me how to do certain things on my car. I told him what I wanted and what I could afford and he met all my needs. Great salesmen and I would highly recommend them to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us such a great review! We are so happy to hear that you had a great car buying experience with our team! Anthony will appreciate the shout-out! Please let us know if there is anything else you need from us, and enjoy your new car!
This was the best buying experience I've had. My son and...
This was the best buying experience I've had. My son and I both bought trucks on the same day and didn't have to jump through any hoops. I could not believe how easy they made it. My mind is still blown! The entire staff took time for us, even the staff that wasn't tending to us. I definitely want to give a big thank you to our salesman Tony, this dude is awesome, go see him if you need a truck . If you get there before lunch he will share his lunch with you that's how cool he is. I don't want to leave out the finance gentleman who's name I forgot. This dude was straight forward and cool as xxxx!!!. I'm glad to be part of the rothrock family, we will most definitely buy from them again and again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's fantastic, and we are extremely glad to have both of you a part of the Rothrock family. Thank you for taking the time to provide this amazing feedback on Tony and all our staff that assisted you all during your visit with us. We'll be sure to share this feedback with those individuals. Congratulations on your new truck purchases. We hope you both enjoy it and feel free to reach out to our offices for any future questions or services. Thank you again and take care.
Very pleased with the salesman’s patience and knowledge...
Very pleased with the salesman’s patience and knowledge of the inventory. I looked at 3 vehicles and was not rushed to make my decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your glowing review! We're so happy to see that your experience with us was worth 5-stars. We appreciate your business and hope you come back soon! Happy driving!
Wonderful experience with Sheldon Simpson and all the...
Wonderful experience with Sheldon Simpson and all the great people at your dealership. This is our 2nd lease through you guys and we will definitely be coming back again in 39 months for another lease. Everyone we dealt with was professional and courteous and made us feel welcome and valued. The whole process was smooth and quick and we appreciate that as car buying can be stressful especially right now. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! Sheldon is a great asset to our team and he was more than happy to help. Your continued loyalty means a lot to us and we can't wait to see you back in 39 months! Until then, enjoy your new car!
Good job, nice treatment, didn’t get the car repaired by...
Good job, nice treatment, didn’t get the car repaired by the indicated date and I had to call the previous date but everything else was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you. It was our pleasure. Thank you for choosing Rothrock Motors. We are so glad to hear your visit was excellent. Please feel free to reach out to our office for any future vehicle services.
Good value for service,work is completed when promised,...
Good value for service,work is completed when promised, was able to bring vehicle in on short notice with no hassels. Currentry dealer services 3 of my vehicles. Would recommend this dealership .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for providing us with this valued feedback recommendation. We truly appreciate these kind words and your business. Thank you for choosing and continuing to choose Rothrock Motors. We look forward to working with you again.
Extremely friendly and professional dealership, came in...
Extremely friendly and professional dealership, came in from out of state, they had all the paperwork ready to go and got me back on the road fast.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review! It is fantastic to hear you were well taken care of during your time with us at Rothrock. We wish you many miles of safe and happy driving in your new vehicle. Have a great day!
I scheduled an appointment for inspection and for a...
I scheduled an appointment for inspection and for a recall part, at least 2-3 weeks in advance. They didn’t have the part ready for my appointment, so I’ll have to come in another time. It’s a small inconvenience, but if I scheduled it to be fixed, I expected it to be fixed on my appointment date.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your review, Taylor. We understand your time is valuable and apologize for the inconvenience caused. We want to assure you that we will use your feedback to improve in the future to reach closer to our goal of 100% customer satisfaction. If you wish to speak about this further or have any questions, please feel free to reach out to Ron Carl, our General Manager at 484-223-0554. We appreciate your business and wish you a great day.
Service completed the listed items as promised and on...
Service completed the listed items as promised and on time. Very professional. I would recommended Rothrock service dept. to family and friends. Most likely will use them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Rothrock for your service needs and we look forward to taking care of you again.
