Reviews
Everyone went above and beyond to help make sure I got...
Everyone went above and beyond to help make sure I got what I needed. Thank you so much for all your help and your patience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great to hear, Kait! Thank you so much for the great rating and kind words. Please let us know if there is anything else we can do to help!
this was the Nissan service section. professional. and...
this was the Nissan service section. professional. and thorough had tire i needed in stock as promised them did rotation and balance and alignment all included
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Georgia! We appreciate your review and feedback. Let us know if there is anything else we can do to help!
Clean showroom, all employees we dealt with were helpful....
Clean showroom, all employees we dealt with were helpful. Matt explained car features, functions, etc to us. This was our second purchase/lease from Matt Burke since March.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
That's what we like to hear! Thank you for choosing Rothrock for your new car needs. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future!
Very helpful gone beyond the scope to make sure the...
Very helpful gone beyond the scope to make sure the vehicle was ready for a date and time that was sent very helpful with car rental if needed very helpful by contacting me give me updates on a vehicle and what the process was gonna be like
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!
Very helpful and knowledgeable. Really worked with me to...
Very helpful and knowledgeable. Really worked with me to get the price I wanted for the car and the car was in perfect condition when I took it home. The salesman was very friendly and willing to help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share about your great buying experience! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We’re glad our sales team could provide an enjoyable experience for you. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.
I was very happy with my visit to Rothrock Allentown....
I was very happy with my visit to Rothrock Allentown. Everyone was super pleasant and helpful. Tony was awesome! Took his time showing showing me all my options, knowledgeable, and helped with all of the details from beginning to end. Very happy with my new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to tell us how we are doing, Valerie! Tony will be happy to hear that he was very helpful in your car buying experience. Thank you for your business and we hope to take care of any of your future car needs!
The dealership is fine, but the new altimas suck and are...
The dealership is fine, but the new altimas suck and are made for little people not a person that is 6 ft. Or better the sv needs to have better features like passenger side electric seats. Thanks to Matt and Nate for their help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this feedback about vehicle features and about your time with Matt and Nate! We're happy they could provide you with a positive experience at our dealership. Please don't hesitate to reach out if there is anything else our team can do to be of assistance!
Mario in the Chrysler area excellent service and very...
Mario in the Chrysler area excellent service and very helpful and courteous. Nissan side total ignorance and management isn’t so helpful when an issue is told to
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the time you took to leave us your feedback. We strive to provide a 5-star experience in every department at our dealership, and we’d be happy to speak with you to learn more specifics about your concerns with our Nissan team. Feel free to reach out to our General Manager, Ron Carl, at 484-223-0554 , and we will be happy to help in any way we can. Thanks again!
Excellent service and great people, on time and...
Excellent service and great people, on time and reasonably priced good location very convenient nice coffee and snax, nice lounge and very welcoming and clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback to hear! We strive to provide a 5-star experience at each step of the way and we're happy our team could make your service visit smooth and enjoyable. See you next time!
Found the staff knowledgable and helpful. I enjoyed the...
Found the staff knowledgable and helpful. I enjoyed the ease of comfort and the experience of the sales process. I would recommend your company to others
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing these kind words and for choosing Rothrock Motor Sales for your automotive needs! Enjoy your new ride and be sure to let us know if you need anything else!
