Reviews
Fred and the management were beyond exceptional.
Fred and the management were beyond exceptional. I saw my car and knew immediately I loved it. Fred worked with me and was CLEAR honest and patient. I’m so glad I walked into this dealership and trust is a an important factor to me. Not only did they gain my business, my trust but I would definitely recommend everyone to go to this particular dealership. Thank you to this amazing professional exceptional team for their customer service. Thank you thank you thank you!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and for sharing your wonderful experience! We're thrilled to hear that Fred and our team exceeded your expectations, earning your trust and making your car buying experience exceptional. Your recommendation means the world to us, and we're grateful for the opportunity to serve you. Welcome to our dealership family, and we look forward to assisting you in the future!
Chris and Renee are a dynamic duo.
Chris and Renee are a dynamic duo. Doug and Fred were great and very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that Chris and Renee made such a positive impression and that Doug and Fred were helpful during your experience. Your feedback truly means a lot to us, and we look forward to serving you again!
No pressure fun enjoyed fantastic experience never felt
No pressure fun enjoyed fantastic experience never felt pressured best car buying experience I’ve ever had. Al Doug & Nick were amazing! No haggling straight forward honest people. Would recommend Victory Nissan to anyone looking to buy and they can find you exactly what you want. Nick has another dealership in Tennessee and they will find you your dream car. Such a pleasant experience and Kevin in finance can’t say I’ve ever met a kinder pleasant person ever. I’m a woman and went buy myself wasn’t jumped on the minute I got out of my car, was able to look and ask questions without someone stalking me, so nice to be able to feel that. The guys went above and beyond for my car buying experience and will go back again and recommend to everyone to drop by check out their full lot of new & used vehicles. I promise you won’t want to go anywhere else. Go see Al, Doug C, Nick and all the amazing employees at Victory what a car buying experience should be! Highly recommended Karen Brown
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your glowing review! We're thrilled to hear you had a fantastic, pressure-free experience with Al, Doug, Nick, Kevin, and the entire Victory Nissan team. Your kind words about our honest, straightforward approach and the welcoming environment truly mean a lot. We’re proud to provide a safe and comfortable space for all our customers, especially as a woman shopping solo. Your recommendation means the world to us, and we look forward to helping you find your next dream car whenever you're ready. Thanks again for trusting us and for sharing your wonderful experience!
Great experience.
Great experience. Was not pressured to buy a car. Knowledgeable sales team (Drew) really happy with this dealership and would buy another car here .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I stopped in to see a used Leaf.
I stopped in to see a used Leaf. The first negotiation I had transcribed to writing, it was differnet than the agreed price, The second hit the agreed price by including a rebate, however, I wanted a guarentee that if the rebate failed after purchase, they bit the rebate. The final contract hit my price, did not have a rebate mentioned, I gave them a cash down payment, and wired the balance, drove the car home. A FEW DAYS LATER, the finance guy called me and demanded more money for the rebate, they failed to get it. They threatened to tow the car. I politely said sorry, their mistake. (Knowing it would cost more to arbitrate than the value of the rebate, and they would ultimately lose.) Im hoping they made a mistake and not scammers. Havent heard from them since.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Helpful , make sure you leave out happy and satisfied ,
Helpful , make sure you leave out happy and satisfied , work with you , great service ,good care
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We truly appreciate your feedback and are glad to hear that our team was helpful. Your support encourages us to continue providing quality service. If there's anything more we can do for you, please don't hesitate to reach out.
Everyone was very nice and helpful in the process of
Everyone was very nice and helpful in the process of getting the vehicle for me. They were very supportive and professional. They made my visit very pleasant. Thank you all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're delighted to hear that our team was supportive, professional, and made your visit a pleasant experience. Your satisfaction is our top priority, and we're grateful for your trust. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us!
Salesman was very polite and straightforward.
Salesman was very polite and straightforward.Was in and out of dealership in less than 2 hours.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're delighted to hear that you had a positive experience with our salesperson and that your visit was efficient. Your satisfaction is our priority, and we look forward to serving you again in the future!
Pleasant staff.
Pleasant staff. Very helpful. Process was a bit long. They found the car we wanted.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your awesome review. I'm sorry for the longer process and wait time. However I am so glad you found the car you will love! Please feel free to reach out to me with any questions at megan.coe@victorynissan.com. Enjoy your new ride and thank you for choosing Victory Nissan of Mechanicsville!
The customer service was excellent and they were very
The customer service was excellent and they were very attentive to my needs when purchasing my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our customer service and that we were able to meet your needs during your car purchase. Your satisfaction is our top priority, and we look forward to assisting you again in the future!