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Victory Nissan of Mechanicsville

(2,041 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 438-8905 (877) 438-8905
Used (855) 960-2030 (855) 960-2030
Service (888) 461-1186 (888) 461-1186

Reviews

(2,041 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Nissan of Mechanicsville from DealerRater.

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Excellent

Friendly greeting and excellent service. They went over everything that was going to be done to the car and the exact price. They also went out of the way to try and accommodate my needs. Thanks you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very disappointed

Appointment was at 4 - did not leave til 6:30 Answer about heating system to technical so I was unable to conprend and walked away Charged different price then quoted Usually give you a quick wash. Was never asked not was done

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Hart Service Center of Mechanicsville Hart Healthy

Oil change and 15,000 mile service. H-Hart Healthy equals Car Healthy A-all service taken care of in ample time R- reasonable and ready to serve, polite greeter and serviceman (Jay Jay) T- teacher, knowledgeable about what need to be done and explains why it will keep your car healthy with a longer life

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Really pleased

Service was right on time. Service personnel jumped right on my vehicle and made sure I was comfortable with what was wrong and what needed to be repaired. Did not have to wait long just as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent Salesman

I went to Hart Nissan in Mechanicsville on Saturday 17 November. However, what drew me in was the Salesman Daryl Johnson, can I just say Wonderful. I sent him an email based on a flyer I received from him. I was drawn to it because he added his picture to his flyer which made him seem personable. I told him whatvcar I was looking to buy and that is the car he was able to help me get my financed. I would definitely recommend this Dealership and Mr. Johnson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good experience!

Brought in my Xterra for oil and filter change, got two new keys cut and programmed and they ask did a recall repair. All went as expected, very good service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

No hassle experience

Went to several dealerships and Hart Nissan exceeded my buying perception. There was no hassling. I stated what I wanted to pay and they countered. That was it. Hart doesn’t play the game of what monthly and final price game. Pick one or the other. Refreshing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

Johnathon Johnson was excellent. He ensured that all of my questions were answered. He also took time to inform me of any additional maintenance that was needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

bad experience

Just bought my truck a year and 1month ago only put 7000 miles on my Nissan armada. Took it to get second oil change and they said I needed new shocks and all my fluids change immediately . SMH couldn't believe it.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

New Ownership is great. Try it!

They were genuinely helpful and nice in the service department Other than the salesman we had at the OLD dealership, prior to Hart, I was unhappy with all aspects of our deal and would have, should have, walked away from them. But, at Hart, they were great and they weren't selling me a thing. They didn't make a cent off of us.(I purchased a service plan with the car purchase). I am handicapped and they all jumped to help me. It was so appreciated. Neither of us can remember any names, but the young lady who did the scheduling, was the first to greet us and begin the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.