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Victory Nissan of Mechanicsville

(2,041 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 438-8905 (877) 438-8905
Used (855) 960-2030 (855) 960-2030
Service (888) 461-1186 (888) 461-1186

Reviews

(2,041 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Nissan of Mechanicsville from DealerRater.

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Got the car I wanted

I was not looking to buy another Murano at this time but with the great service I received, I couldn't resist getting the newest version of the Murano. I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

My husband and I have not purchased a car from a dealership in about 12 years. We had an unfortunate incident and we needed to purchase a car and get the right financing fast. We called Daryl, he understood our situation, allowed us to choose the best car that fit the needs of our family and our budget. He was courteous, funny and personable. It was the first time we'd met but he made us feel right at home! The dealership and staff were friendly and helpful as well. Thank you Daryl for all of your help! We will definitely be doing business with you in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service!

Great no pressure VIP oil change. They got me in and out quick and painless. And washed my car! I would recommend the dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

buying a car

Chandler walked & helped us to buy a new used cars. My daughter & me. We enjoyed Chandler being our associate. Great job! Great people! Yep Yep

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy check out

It’s a nice plus to pay right at the service desk when repairs are complete. Turned in loaner, got keys, paid the service adviser.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service

Very polite and professional. Oil change and tire rotation complete with in 45 minutes. Keep me informed and made recommendation for next visit. Was able to get the appointment that worked for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional, friendly, and attention to detail...

My experience was awesome ...very professional... Energetic ... Attention to detail ...friendly environment... I would very much so reference this company to others wishing to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service

Service manager was helpful through the whole experience. Wayne Haygood worked on my van and was very knowledgeable and helpful. Wayne is the mechanic you want working on your car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service Department

The service department was very friendly and knowledgeable. They explained my repairs fully and helped me get my car back to tip top condition. This was a very positive visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

My appointment was arranged through my service advisor. My vehicle was taken in as soon as I arrived. All that was to happen was a state inspection and oil change. With no service history, my advisor had a complete work-up done and reported the findings to me. I really appreciated the extra effort taken to ensure that nothing was found to be “just ok” , but other recommendations were suggested for consideration.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.