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Victory Nissan of Mechanicsville

(2,041 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 438-8905 (877) 438-8905
Used (855) 960-2030 (855) 960-2030
Service (888) 461-1186 (888) 461-1186

Reviews

(2,041 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Nissan of Mechanicsville from DealerRater.

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Great experience!

I felt confident that the service department had my best interests at heart. Everything was explained to me and handled well. I feel comfortable bringing my car in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top Notch

Gerrin and Chandler were friendly , patient, and professional. Both were extremely knowledgeable of the vehicles and features, and utilized their skills to match me with the right product at a great price, Hart creates a no pressure sales environment with positive vibes. I felt like they really listened and educated me on the numerous questions I had. I would and plan to highly recommend Hart and the sales ambasadors I worked with to my family and friends. Thanks for creating awesome buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Everyone in the service department was friendly and willing to help. I dropped my car off for an oil change and within the hour they were calling me to come pick it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good experience!

Everyone was very friendly and willing to help. Would definitely recommend. I believe Janelle was her name who took care of me. There was another lady who initially helped me when I pulled up (not sure of her name) but she was friendly and helpful as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experiencr buying a used car

Austin was super helpful in finding us the right car while we were on a time crunch. He was professional and very friendly. Would recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Have always had a wonderful experience.

My 2 sons and I all bought our Nissans in Mechanicsville and I wouldn’t go anywhere else. The people are very friendly and Paul in the service department is top notch! He is knowledgeable and always very welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best experience ever

Fernando Gonzalez was the best salesman we have ever experienced. He was patient, kind, and went above and beyond to make sure we were well taken care of. He worked his hardest to make sure every request we had was met and took exceptional care of us. Top notch guy, personable, and definitely someone we will keep in touch with. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service

Great customer service no bs. Would recommend to anyone looking for a car. I was satisfied with my overall experience and would do business again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best dealership around.

I would so go back to them Rodney And Calvin the best You heard. They did a good job on giving me details on the car about options and best bang for the buck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional and friendly

Professional and friendly. The service was wonderful I have no complaints. The facility was clean and organized. Loved the availability of the snack maxi, the free coffee and donuts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.