Scarsdale Ford

I recently had the pleasure of purchasing a vehicle from Scarsdale Ford, and the experience was nothing short of outstanding. From the moment I reached out, the level of care and professionalism was evident. Anthony was incredibly compassionate and attentive to my needs, ensuring that every detail was addressed. Frank was instrumental in helping me find the perfect SUV that suited my lifestyle. His dedication went above and beyond, as he even followed up a few days later to ensure everything was going smoothly and to highlight additional features of my new vehicle. George worked tirelessly with various financiers to secure the best deal possible, demonstrating a commitment to customer satisfaction that truly impressed me. The entire team at Scarsdale Ford exemplifies superb customer service. I am so pleased with my experience that I have already recommended several friends to visit this dealership when they're ready to purchase a vehicle. If you're looking for a seamless and supportive car-buying journey, Scarsdale Ford is the place to go! Sincerely, Sheria

Efficient and friendly service from when I walked in the door. They answered all my questions & handled my order quickly

Excellent dealership and great customer service. Attention to detail and provided clarity to ones need.

Phil is always willing to help. He is responsive and knowledgeable. We are longtime customers and intend to stay that way.

I traded in a jeep wrangler this past weekend & I left on my front flip up top! I had to go back home & retrieve the factory tops& extra key& run to my grandsons game & then come back to finish the paperwork & pick up my new car! Overall everyone was very nice& I left happy! The next day I sent pictures to my daughter in college & the 1st thing she said was did you take my front flip top off for my jeep! I totally forgot to do it because of all the running around & I felt horrible...my wife said to call back& I was extremely uncomfortable doing that.. but luckily I received an email thanking me& hoping everything was a 10! I said all was smooth & ez except I dropped the ball& forgot to take my front flip top off... the response was that they appraised the jeep with both tops& it would be a problem!!! I said i quess it's my problem for not taking it off& that the trade in price wouldn't be any different with only the factory tops..ty no worries! The truck was priced $5500 over what I received & a 3 yo piece of fabric that cost me a few hundred has nothing to do with that! Obviously it was more important to nickel & dime me... rather that either give me the top back or find a possible solution!! This is the 1st time I've ever written a review with anything negative& I've had over 40 cars! Bottom line is that I should've took it off & the response i got back isn't a way i do things! So I'll be looking for another dealership for my future service & have zero reason to go back!! Now I'll be unfortunately purchasing a new top for my daughters jeep

All sales associates were friendly and helpful. They addressed all issues and repairs to used vehicle I was purchasing. Would definitely recommend this dealership.

This dealership goes above and beyond!! They have been servicing my vehicles for the last 12 years. They always are honest, quick and efficient. Wouldn’t go anywhere else. Phil, the service manager is amazing. As well as Charmaine. This dealership is managed very well. Always clean and everyone is very friendly

Very good car buying experience. No B's or games, upfront in every aspect. Would definitely recommend.

Jairo Palacios has sold me my last 3 Fords. He is always attentive to my needs and making the process as smooth as possible while keeping my price point in mind. I am grateful for his help on my most recent purchase. This explorer rocks but his service made the experience and the feeling after the purchase all the more worth it. Thank you!

I brought my Ford Shelby into this dealership for a repair covered under my warranty in early July and it STILL has not been fixed and it is now October. The dealership told me for months they were waiting to get the part in. I finally called Ford Shelby in Nevada who told me that the part was sitting at the dealer. Once I told the dealership, days later they said they made the repair. As soon as I drove out of their parking lot I realized that the problem was still there and they had not made the repair. They took the car back again and it is still sitting in their parking lot under tree branches getting scratched and rusted. Why it has taken FOUR months to make a car repair - with no estimated date of completion - is beyond me but I have just filed a complaint with the Better Business Bureau to hopefully get assistance. Buyer beware.